THE WELCH COMPANY
440 Davis Court #1602
San Francisco, CA 94111-2496
415 781 5700
S U M M A R Y
DIARY: October 19, 1997 08:00 PM Sunday;
Rod Welch
Called Bill DeHart on cost savings Comm Metrics.
1...Summary/Objective
2...Cost Savings Report Shows Value Added of Communication Metrics
3...Gordon Smith at PG&E Needs Communication Help
4...Bill's Project under Review at PG&E
5...Sprint Contacts Need Notice of Communication Metrics
6...Business Proecss Plan for Discussion Group
..............
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CONTACTS
0201 - PG&E Grid Customer Services 415 973 1014 fax 8426
020101 - Mr. Bill DeHart, PMP
020102 - Project Manager =415 973 1014 pger 510 472 2288; Project Management
SUBJECTS
Bill's Assignment, 960815
Demonstration for New Users
Construction (DPB)
PG&E, Sprint, Bechtel
Peer Review
1307 - ..
1308 - Summary/Objective
1309 -
130901 - Followed up work at ref SDS 23 line 73, ref SDS 21 line 67.
130902 -
130903 -
130904 -
130905 -
130906 -
130907 -
130908 -
1310 -
1311 -
1312 - Discussion
1313 -
131301 - ..
131302 - Cost Savings Report Shows Value Added of Communication Metrics
131303 -
131304 - Followed up work at ref SDS 23 line 100.
131305 -
131306 - Bill said he was in his office last week and was able to review the
131307 - cost savings report, ref DRP 5 line 23, issued by USACE, ref SDS 25
131308 - line 100, that I delivered, ref SDS 27 line 78.
131309 -
131310 - He feels it is very effective in helping people grasp the value added
131311 - of Communication Metrics.
131312 -
131313 -
131314 - ..
131315 - Gordon Smith at PG&E Needs Communication Help
131316 -
131317 - Followed up work at ref SDS 23 line 123.
131318 -
131319 - Bill has not submitted suggestions to improve communication at PG&E
131320 - because, as an outside consultant, he needs to work through his
131321 - contacts at PG&E and they have not had enough time to review the
131322 - recommendations to use Communication Metrics.
131323 -
131324 - [See follow up at ref SDS 29 line 112.]
131325 -
131326 - ..
131327 - Bill's Project under Review at PG&E
131328 -
131329 - He said his group at PG&E has been involved in budget and business
131330 - charter reviews the past few weeks. Their aim is to show increased
131331 - market and earnings potential and gain approval for continued support
131332 - by PG&E management.
131333 -
131334 - Bill feels they make a good case. He expects the team will get an
131335 - answer on their business plans for the next year, by the end of the
131336 - month.
131337 -
131338 - He feels this will be a good time to propose Communciation Metrics to
131339 - improve earnings potential.
131340 -
131341 - [See follow up on 971110, ref SDS 32 line 130.]
131342 -
131343 -
131344 - ..
131345 - Sprint Contacts Need Notice of Communication Metrics
131346 -
131347 - Bill is meeting with Sprint this week.
131348 -
131349 - I suggested he submit to an appropriate Sprint contact a copy of the
131350 - USACE cost savings report, ref DRP 5 line 23, and highlight key
131351 - passages on savings and improved management.
131352 -
131353 - He can explain having received the report because he used
131354 - Communication Metrics several years ago and had successful results.
131355 - The cost savings potential reported by USACE may be useful to Sprint
131356 - in improving its results on this complex project.
131357 -
131358 - Bill indicated this is a good approach.
131359 -
131360 - [See letter confirming these ideas, ref SDS 30 line 98.]
131361 -
131362 - [See telecon on 971105 where Bill talked to Sprint about
131363 - Communication Metrics, but has not submitted the government
131364 - reports, ref SDS 31 line 90.]
131365 -
131366 - [Follow up on 971111, ref SDS 32 line 142.]
131367 -
131368 -
131369 -
1314 -
SUBJECTS
Discussion Group
1604 -
160401 - ..
160402 - Business Proecss Plan for Discussion Group
160403 -
160404 - I sent Bill an email the other day with suggestions for the Web page.
160405 -
160406 - I suggested a clearer indication of the home page, possibly with the
160407 - picture of the President and a welcoming statement, plus a call for
160408 - volunteers with a link to a page listing volunteer needs.
160409 -
160410 - Another idea was to develop a source of input on subjects for the
160411 - Discussion Group.
160412 -
160413 - He about preparing a draft procedure for managing the Discussion
160414 - Group.
160415 -
160416 - Bill advised that Roger Bush has not fulfilled the host role, and
160417 - has not responded to Bill's calls and other efforts to contact him.
160418 - Bill recalled that Roger volunteered to be the Discussion Host and
160419 - suggested the topic.
160420 -
160421 - We did not consider if Roger may be ill or otherwise incapcitated.
160422 - Even if he is out of town on business, he could still spend a few
160423 - minutes on-line to perform the Host role.
160424 -
160425 - We considered a couple of ideas:
160426 -
160427 - 1. Subjects can come from suggestions by the membership.
160428 -
160429 - However, subjects ought not to depend on suggestions, since
160430 - none may come. We do not want to abdicate responsibility to
160431 - select a topic that is important to current themes in project
160432 - management.
160433 -
160434 - 2. Bill wants discussion input to be entered on a form designed
160435 - for the writer to prepare a few lines of summary in addition to
160436 - a subject that can be used for the top level of the discussion
160437 - Web page.
160438 -
160439 - We considered giving users the option to identify correlation
160440 - to project management practice, industry, management level,
160441 - PMBOK section and so on.
160442 -
160443 - 3. We considered developing a pool of Hosts from the speakers and
160444 - from the Executive Committee. We can also ask for volunteers.
160445 - Potential hosts can then select from the pool of subjects what
160446 - to conduct the following two weeks discussion group on.
160447 -
160448 - We need a way to attract qualified hosts, to avoid
160449 - overburdening them, and to have backups when the host is not
160450 - available, or otherwise does not perform.
160451 -
160452 - 4. It might be possible to permit multiple subjects to be tracked,
160453 - depending upon the level of interest that results.
160454 -
160455 - 5. We could start a subject for a week, and if there is minimal
160456 - activity,then close it after two or three days with no
160457 - activity.
160458 -
160459 - We need a format, if any exist, for procedures developed by others
160460 - for PMI NCC.
160461 -
160462 - Also need any additional input from Bill on scope of the process.
160463 -
160464 - [On 971020 requested format from Bill. ref SDS 28 0000
160465 -
160466 -
160467 -
160468 -
1605 -
Distribution. . . . See "CONTACTS"