THE WELCH COMPANY
440 Davis Court #1602
San Francisco, CA 94111-2496
415 781 5700


S U M M A R Y


DIARY: October 6, 1997 06:30 AM Monday; Rod Welch

Visited Tom Keesling about cost savings from Comm Metrics, for USACE HQ.

1...Summary/Objective
2...USACE Meetings on Improving Management Processes


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CONTACTS 
0201 - Corps of Engineers, SFD            415 977 8400 fax 8483
020101 - Mr. Thompson F. Keesling, Architect; Assistant Chief =415 977 8473
020102 - Construction Operations Division =415 977 8480

SUBJECTS
COE Evaluation Communication Metrics
Analysis, Review, Research
Institutionalize Communication Metrics
CE HQ Evaluation
Automated Management in District, Keesling
Operation Plan CESPN, 970516
Business Process Improvements, Metrics

1309 -    ..
1310 - Summary/Objective
1311 -
131101 - Follow up ref SDS 37 2341, ref SDS 36 9009.
131102 -
131103 - Reviewed draft of cost savings analysis with Tom.  He will analyse the
131104 - presentation and develop edits and adjustments.  We can meet tomorrow
131105 - about finalizing the approach.  I advised Max of these efforts and
131106 - provided a copy of the draft for his information and input through
131107 - Tom.
131108 -
131109 -
131110 -
131111 -
1312 -
1313 -
1314 - Discussion
1315 -   ..
131501 - Gave Tom a copy of the latest version of ref OF 1 line 20.
131502 -
131503 - Previously I submitted this newer version to Tom via Internet. Just
131504 - appended it to ref DIP 10 line 30, to replace the earlier version of
131505 - the cost report.
131506 -
131507 - In our meeting this morning, Tom read the transmittal letter ref DIP
131508 - 10 line 30, and the 2 page draft memo to Jim Jones, ref OF 1 line 20.
131509 -
131510 - He plans to review it and attachment 1 with the detail calculation
131511 - this evening while watching Monday Night Football.
131512 -
131513 - I explained my discussion with Jim Jones last Friday, indicating we
131514 - would try to get this to Jim by Wednesday, ref SDS 37 line 115.
131515 - ..
131516 - We spent about 20 minutes reviewing the methodology of
131517 - calculating savings from "rework" shown in Attachment 1 at ref OF 1
131518 - line 464.
131519 -
131520 -
131521 -
131522 -
1316 -
1317 -
1318 - 0805 visited Max
1319 -   ..
131901 - Explained work Tom and I have done to develop a draft analysis
131902 - of cost savings, and gave Max a copy of the draft report, ref OF 1
131903 - line 20.
131904 -
131905 - Max indicated he may not have time for careful review today.
131906 -
131907 - To save time, we discussed the main concept of cost savings from
131908 - reducing rework, explained in para 8, ref OF 1 line 78, and para 4b in
131909 - Attachment 1, ref OF 1 line 464.
131910 -
131911 - This submission to Max provides support for Tom's submission to Jim
131912 - on Wednesday.
131913 -
131914 -
131915 -  ..
131916 - USACE Meetings on Improving Management Processes
131917 -
131918 - Max said he and Tom attened meetings last week in Burlingame on
131919 - creating a system of business metrics to improve leveling of resources
131920 - among Districts within Divisions. These are the kind of "metrics"
131921 - requested by PMI last week on 971003. ref SDS 38 5X4N  DE called for a
131922 - system of "metrics" in the Operation Plan reviewed on 970522.
131923 - ref SDS 8 0944
131924 -
131925 - USACE focus on using "business metrics" in any case is consistent with
131926 - the idea of using Communication Metrics.
131927 -
131928 -     [On 971030 Lotus Notes being promoted by HQUSACE; Tom asked about
131929 -     Lotus Notes ability to support Communication Metrics, and was told
131930 -     this support is not available in LN. ref SDS 40 2336
131931 -
131932 -     [On 971030 Mike Grebinski plans report to Jim Jones in HQ USACE on
131933 -     how Communication Metrics supports USACE objectives employ
131934 -     business metrics, ref SDS 40 8849
131935 -
131936 -
131937 -
1320 -
1321 -
1322 - 1107 called Max
1323 -   ..
132301 - Mentioned my concern about correlation of savings a percentage
132302 - of project v. District Operations budgets, per reasoning at
132303 - ref SDS 39 line 131.
132304 -
132305 - One concern is to ensure we do not aim for a savings target that will
132306 - not generate interest to pursue it.  We have initially ste 4%.  The
132307 - new analysis suggests 6% is more correct.
132308 -
132309 - Max did not have time to visit about this in detail.  He is getting
132310 - his office organized for him to start his vacation tomorrow.
132311 -
132312 -
132313 -
1324 -
1325 -
Distribution. . . . See "CONTACTS"