THE WELCH COMPANY
440 Davis Court #1602
San Francisco, CA 94111-2496
415 781 5700
rodwelch@pacbell.net


S U M M A R Y


DIARY: September 16, 1997 12:05 PM Tuesday; Rod Welch

Called Paul at Stanford about Communication Metrics.

1...Summary/Objective


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CONTACTS 
0201 - Stanford Const Eng Mngmnt                                                                                                                                          O-00000232 0207
020101 - Mr. Paul Teicholz; Integrated Facilities Program
020102 - Construction Engineering & Management Program

SUBJECTS
Calculate Risk Management Exposure
Ambasador for Change
Educational Institutions

1105 -
1105 -    ..
1106 - Summary/Objective
1107 -
110701 - Follow up
110702 -
110703 - Follow up ref SDS 27 0000, ref SDS 24 0000.
110704 -
110705 - Paul has read the US Army Corps of Engineers' report on Communication
110706 - Metrics. ref DRP 5 6172  He did not see anything in it that related to
110707 - the work he and Ray are doing with VDT on developing "metrics" for
110708 - communications.
110710 -  ..
110711 - We discussed the objective to develop measurements for error rates in
110712 - daily communication that can help executives, managers, and engineers
110713 - grasp the opportunity for saving lives, time, and money by using SDS
110714 - intelligence support, based on from the letter to Ray Levitt on
110715 - 970723. ref SDS 22 6292  This will help peole solve the problem of
110716 - simply giving up on improving communication, cited by Peter Drucker on
110717 - 931130. see ref SDS 3 3851
110719 -  ..
110720 - Paul said he did not see a correlation between their work to measure
110721 - communication, and my work in Communication Metrics.
110722 -
110723 -     [On 980813 notified Paul about Communication Metrics web site. see
110724 -     ref SDS 28 0000]
110726 -  ..
110727 - He said they can model rates of errors.  He said they can show how
110728 - these ripple out in an organization.
110730 -  ..
110731 - He asked how can one person can fix errors that are occurring in a
110732 - distributed environment.
110733 -
110734 -     I need to explain the concept of congestion.  Paul seems to be
110735 -     thinking the VDT model shows where more more people are needed to
110736 -     avoid communication "bottlenecks," and they are primarily relating
110737 -     these to the design function.
110739 -  ..
110740 - Paul plans to read the Corps of Engineers' report again to see if he
110741 - can see a correlation with the work he and Ray are doing.
110742 -
110743 -
110744 -
110745 -
1108 -
Distribution. . . . See "CONTACTS"