CONTACTS 
0201 - U.S. Army Corps of Engineers         202 761 0011
020101 - Mr. James R. Jones, P.E.; Deputy Chief =202 761 0650 fax 0243
020102 - Office of the Chief, CEMP-E
0202 - U.S. Army Corps of Engineers         202 761 0011
020201 - Mr. James Lovo; Chief, CEMP-EC =202 761 4804 fax 4783
020202 - Construction and Design Branch, CEMP-EC

SUBJECTS
COE Evaluation Communication Metrics
Analysis, Review, Research
Institutionalize Communication Metrics
CE HQ Evaluation

0806 -    ..
0807 - Summary/Objective
0808 -
080801 - Follow up ref SDS 13 0000, ref SDS 12 0000.
080802 -
080803 - Jim Lovo expects to complete review of Communication Metrics within
080804 - the next few weeks.  Did not discuss correlation with RMS, but submit
080805 - ideas with these notes to supplement our discussion.
080806 -
080807 - Submitted this record to Jim Jones and Tom Keesling via ref DIT 1 0000
080808 -
080809 - Sent copies to Tom Keesling and Max Blodgett.  Sent BCC to Herb, Marc
080810 - and to Leonard.
080811 -
080812 -     [See follow up on 970919. ref SDS 14 7392.]
080813 -
080814 -
0809 -
0810 -
0811 - Called Jim Jones               202 761 0649
0812 -
081201 - Talked to Dorothy.  She said Jim Jones is in meetings all day.  She
081202 - gave me Jim Lovo's number.
081203 -
081204 -
081205 -
081206 -  ..
081207 -
081208 - Called Jim Lovo                 202 761 4804
081209 -                                 peter.w.almquist@usace.army.mil
081210 -
081211 - Communication Support Need Recognized to Solve Information Overload
081212 -
081213 - Jim has read the first few pages of the Communication Metrics report,
081214 - which he received from Jim Jones on 970903. ref SDS 13 4312
081215 -
081216 - He has not completed review due to the press of pending matters.  He
081217 - has chatted a few times with Jim Jones about the ideas and methods set
081218 - out in the report.  Jim noted the need for better ways to meet the
081219 - challenge of information overload, and observed the "Paperless Office"
081220 - concept needs help.
081221 -
081222 -      [On 970919 followed up ref SDS 14 7392]
081223 -
081224 - Jim has received notes of the telecon with Jim Jones on 970903. see
081225 - ref SDS 12 0000
081226 -
081227 - Jim expects to complete review of the Communication Metrics report
081228 - within the next few weeks, and then develop ideas on follow up, e.g.,
081229 - further study, trial application, implementation.
081230 -
081231 -
081232 -  ..
081233 - Expedited Review of Executive Summary, Scope of Services, Comments
081234 -
081235 - We considered review of the Communication Metrics report can be
081236 - expedited by initially reading only the...
081237 -
081238 -      •  Executive Summary on pages 1 and 2. ref DRP 1 617
081239 -
081240 -      •  Requirements in the scope of services in Appendix D beginning
081241 -         on page 2, ref DRP 1 4929 shows detailed work performed by
081242 -         Communication Metrics, including a list of deliverables.
081243 -
081244 -      •  Appendix A, which has "comments" by District managers who were
081245 -         supported by Communication Metrics. ref DRP 1 5543
081246 -
081247 -      •  Communication Manager skills, para 8b(1), ref DRP57
081248 -
081249 - Jim anticipates calling me to support his review.
081250 -
081251 - Tom Keesling, who issued the report, can, also, provide useful
081252 - insight.
081253 -
081254 -
081255 -  ..
081256 - Communication Metrics Supplements, Supports Implementation of RMS
081257 -
081258 - We did not discuss the added benefit of using Communication Metrics to
081259 - support implementation of RMS and other automated systems being
081260 - fielded by the Corps of Engineers.
081261 -
081262 - RMS is specified in the Scope of Services, under...
081263 -
081264 -      •  Requirements para 3a(10) and 3b, ref DRP 1 5362re 1 4820
081266 -
081267 - This support ensures contract administration is maintained while
081268 - adopting new automated systems.  It provides planning and daily help
081269 - for effective implementation without adverse impacts to contractor
081270 - performance due to the learning curve in fielding new systems.
081271 -
081272 - The Communication Metrics report explains how this support supplements
081273 - RMS at:
081274 -
081275 -      •  Evaluation section 6 para 2, ref DRP 1 0411.
081276 -
081277 -      •  Max Blodgett's comments Apr 6, 1997, Appendix A para 3, see
081278 -         ref DRP 1 5543
081279 -
081280 -      •  Scope of Services Requirements para 3a, Appendix D, see the
081281 -         report at ref DRP 1 4929
081282 -
081283 -   [On 970919 submitted letter to Jim with an article that describes
081284 -   "feedback" is needed for effective communication, and that this is a
081285 -   part of the "metric" in Communication Metrics. ref SDS 14 7392]
081286 -
081287 -   [On 981005 Jim Lovo asked about correlation of Communication Metrics
081288 -   to RMS. ref SDS 15 0000]
081289 -
081290 -
081291 -
081292 -