CONTACTS 

SUBJECTS
Turner, San Francisco
Obtain Names of Prospects
Send product information, requesting give

0805 -    ..
0806 - Summary/Objective
0807 -
080701 - Followed up work at ref SDS 4 line 34.
080702 -
080703 - Explained Communication Metrics to Mark Miller, who is the Project
080704 - Manager for Turner on a project cited in the Sunday Times article, see
080705 - ref SDS 4 0000.
080706 -
080707 - Mark requested liturature.   Submitted the Corps of Engineers' report
080708 - via ref DIT 1 0000.
080709 -
080710 - Did not submit the NWO paper because I do not want to overwhelm his
080711 - reading time. ref OF 1 0000.
080712 -
080713 -     [See discussion with Mark on 970916, ref SDS 6 0000.]
080714 -
080715 -     [See meeting on 970919, ref SDS 7 0000.]
080716 -
080717 -
080718 -  ..
0808 -
0809 -
0810 - Discussion             510 737 1480
0811 -
081101 - I explained discussions with Steve Rule about Communication Metrics,
081102 - ref SDS 2 line 84, including the U.S. Army Corps of Engineers report,
081103 - ref DRP 1 line 118.
081104 -
081105 - The article in the Contra Times quotes Mark on difficulties caused by
081106 - labor shortage due to a strong construction market.  Turner may need
081107 - Communication Metrics to avoid the risks attendant to these
081108 - difficulties.
081109 -
081110 -     [See meeting on 970919, ref SDS 7 line 144.]
081111 -
081112 - Advised of Steve and Russ Oberlander having given presentations at
081113 - Asilomar last year for the Project Management Institute, on improving
081114 - communications in construction, ref SDS 1 line 241.
081115 -
081116 - Explained Communication Metrics is a new management service to support
081117 - contractors and stakeholders by providing business intelligence that
081118 - connects understandings from dialy dialog and documents to project
081119 - requirements, contracts and schedules.  This avoids drifting off
081120 - course that plagues all projects, as cited in a study by the Air Force
081121 - Institute of Technology (AFIT) finding that over time entropy infects
081122 - the information base and leads to cost and schedule growth, ref SDS 3
081123 - line 304, because traditional methods to manage communications are
081124 - overwhelmed by the increase in the flow of information, commonly
081125 - called the Information Highway (constant meetings, calls, email).
081126 -
081127 - Mark seemed to indicate they are in beginning phase their project,
081128 - still working with the design.
081129 -
081130 - We considered that this is best time to start Communication Metrics
081131 - because RFIs, change orders, claims, lawsuits and losses, arise from
081132 - mistakes in communication during design.  Adding "metrics" discovers
081133 - and fixes these mistakes.
081134 -
081135 - I explained Communication Metrics uses technology developed by the
081136 - Welch Company.  It adds controls to communiction that supplement cost
081137 - and schedule control.  This discovers errors in understandings before
081138 - mistakes are made in the actual work that later cost a lot of money
081139 - and delay completion due to re-work.
081140 -
081141 - Mark asked me to send him some liturature.
081142 -
081143 -               Mark Miller
081144 -               Project Manager
081145 -               Turner Construction
081146 -               4731 Willow Road
081147 -               Pleasanton, CA  94588
081148 -
081149 -
081150 -
081151 -