THE WELCH COMPANY
440 Davis Court #1602
San Francisco, CA 94111-2496
415 781 5700


S U M M A R Y


DIARY: April 18, 1996 08:44 AM Thursday; Rod Welch

Received call from Kevin at Kwan Henmi re SFO project.

1...Summary/Objective


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CONTACTS 
0201 - Turner Const. SF                   415 274 2900 fax 989 1370
020101 - Mr. Darrell Petray; Manager =415 274 2920; Business Development
0202 - Kwan Henmi Arch & Planng           415 777 4770 fax 5102
020201 - Mr. Denis Henmi; Executive Vice President
0203 - Turner Const. SF                   415 274 2900 fax 989 1370
020301 - Mr. Steve Rule; Territory Engineer =415 274 2917; Engineering Department

SUBJECTS
Turner, Darrell Partey, Steve Rule
Proposal, Contract & Support
Turner, San Francisco
Kwan Henmi, General
Cultural Resistance

1007 -    ..
1008 - Summary/Objective
1009 -
100901 - Follow up ref SDS 28 0000, ref SDS 26 0000.
100902 -
100903 - Kevin clarified status of Communication Metrics ideas relative to SFO
100904 - project.  I modifed the letter to Turner.  Submitted ref DIT 1 line 30
100905 - to KH submitting this record and copy of Turner proposal, ref DIP 1
100906 - line 23.
100907 -
100908 -  ..
1010 -
1011 -
1012 - Discussion
1013 -
101301 - Kevin said they have two projects at SFO.  He is handling the rail
101302 - project.  Denis is doing the other one.  Both projects are still in
101303 - contract negotiations.
101304 -
101305 - Kevin said Communication Metrics has not been submitted as part of
101306 - their proposal for his project.  He is unsure about this point on
101307 - Denis' project.  He said Denis and Sylvia will be back next Tuesday,
101308 - not in two weeks, as I was told by the receptionist yesterday.
101309 -
101310 - I related background discussions with Turner, that led to a proposal
101311 - issued on 960417. ref SDS 28 0000.
101312 -
101313 - Kevin feels Turner is correct about the complexity of project
101314 - communications at SFIA.
101315 -
101316 -    [On 960418 Denis advised KH has not experienced communication
101317 -    difficulties with SFIA. ref SDS 29 9051.]
101318 - ..
101319 - I advised that under these circumstances I will not mention Kwan
101320 - Henmi as grounds for Turner to make its proposal on Communication
101321 - Metrics, since that might impact KH's position in its dealings with
101322 - SFIA.  I will let Denis know of these understandings, and if he feels
101323 - it is appropriate, Turner can reference Kwan Henmi at a later time, if
101324 - negotiations proceed on this initiative.
101325 -
101326 -
101327 -
1014 -
1015 -
1016 - 0904 revised Turner proposal
1017 -
101701 - Per above, I edited ref DIP 1 line 30 to remove the cite to Kwan
101702 - Henmi.  Added a cite to the PMJ report of a study ref SDS 2 line 119,
101703 - showing that communication is the main determinant of success on high
101704 - risk projects, ref DIP 1 line 32.
101705 - ..
101706 - Decided to just keep the entire letter as is in this record, so
101707 - we can get it back.
101708 -
101709 -
101710 -     April 17, 1996                               03 00050 96041701
101711 -
101712 -
101713 -
101714 -     Mr. Darrell Petray
101715 -     Manager
101716 -     Business Development
101717 -     Turner Construction Company
101718 -     353 Sacramento Street, 12th Floor
101719 -     San Francisco, CA  94111
101720 -
101721 -     Subject: SFIA Project Management Ideas
101722 -     ..
101723 -     Ref: a. Meeting Turner/Welch Apr 5, 1996
101724 -          b. Kwan Henmi proposal on SFIA for Communication Metrics
101725 -
101726 -     Dear Darrell,
101727 -
101728 -     The idea you presented at our meeting on April 5, to cite SFIA as
101729 -     an example of "problem communications," leads to an idea for
101730 -     fixing the problems.
101731 -
101732 -     The attached draft draws on the Kwan Henmi proposal for
101733 -     Communication Metrics to meet the high risk of the management
101734 -     environment at SFO, ref b.  Turner might submit the idea on the
101735 -     grounds of a constructive change that has created increased
101736 -     demands for communication under the points you raised about OKA's
101737 -     staffing and recent practices.  This would put some numbers on the
101738 -     table to gain the attention of OKA and SFIA management.  Whether
101739 -     or not you wind up using Communication Metrics as the solution,
101740 -     the proposal shows awareness of what is happening and that Turner
101741 -     took timely action to address it with constructive ideas.
101742 -     ..
101743 -     Should the idea be accepted, it could solve your situation
101744 -     at SFO and show how technology can reduce paper work, which Steve
101745 -     mentioned is a Turner goal.
101746 -
101747 -     Sincerely,
101748 -
101749 -
101750 - Prepared ref DIT 1 line 30 to Denis so he can see what was considered
101751 - and what was done, and the background on the Turner proposal.
101752 -
101753 -      [See follow up at ref SDS 30 line 59.]
101754 -
101755 -
1018 -
1019 -
1020 - 1202 delivered letter to KH
1021 -
102101 - I took ref DIT 1 line 30 to KH and gave it to Kevin.  He seemed
102102 - hurried so I took only a moment to show him what it includes.
102103 -
102104 -
102105 -
102106 -
Distribution. . . . See "CONTACTS"