CONTACTS 
0201 - Transamerica Realty Services, Inc. 415 983 5497
020101 - Mr. Donald G. Harms

SUBJECTS
Jul Event, Speakers
Lotus Notes & IBM, 910625
Executive Mindset Needs Communication
Disconnected from Details Causes Murphy's
Drifting Off Course, Avoid Align People

1007 -    ..
1008 - Summary/Objective
1009 -
100901 - Followed up work at ref SDS 5 line 31, and ref SDS 4 line 310.
100902 -
100903 - Asked Don about Transamerica providing a closing speaker for PMI's
100904 - Asilomar event, and/or how they are using Lotus Notes.
100905 -
100906 - Submitted ref DIT 1 line 30, including the agenda ref SDS 4 line 85
100907 - and the NWO paper.
100908 -
100909 -     [See follow up at ref SDS 6 line 54.]
100910 -
100911 -
1010 -
1011 -
1012 - Discussion
1013 -
101301 - Asked Don to inquire of his contact at Transamerica who is using Lotus
101302 - Notes, to consider joining the panel discussion at PMI Event next
101303 - July, to explain Lotus Notes.
101304 -
101305 - Don said the person at Transamerica using Lotus Notes is the senior VP
101306 - in Chicago.  He feels a) that the enthusiasm for LN may be waining,
101307 - and b) that the senior VP may be too busy running a $40B company to
101308 - address our event.  The perspective with respect to using Lotus Notes
101309 - conflicts with our last discussion at ref SDS 2 line 63.
101310 -
101311 - I mentioned we are also looking for someone to give the closing
101312 - remarks on the need for change to meet the new demands on the practice
101313 - of executive management in the 21st century, explained at ref OF 1
101314 - line 526.  Don asked about the advantage for a senior person to make
101315 - this address.  I mentioned the ideas will be helpful.  We have invited
101316 - Newt Gingrich to make this address, but if he is unavailable, a senior
101317 - person at a major firm should be able to do it.
101318 -
101319 - I explained that many people running $40B enterprizes would like to
101320 - know how to improve earnings.  They feel from personal experience that
101321 - earnings flow from the ability to think, remember and communicate.
101322 - They recognize this activity takes up most of their time and that of
101323 - their key managers on whom earnings depend.  We considered discussion
101324 - with Dave Vannier at Intel on how improving communications improves
101325 - earnings more than any other single step an organization can take
101326 - because it is the dominant activity in the organization. ref SDS 1
101327 - line 718.
101328 -
101329 - I asked Don if he has had a chance to read the NWO paper submitted
101330 - recently which points out how people, organizations, communities and
101331 - entire nations lose perspective, ref OF 1 line 114.  Often people at
101332 - the top, sense this is happening but are unable to avoid the gradual
101333 - drift off course that occurs when communication fails.  Executives try
101334 - TQM, MBO, celluar phones, faxes and email, but, as Peter Drucker
101335 - points out, more information does not improve communications.  People
101336 - need knowledge and ideas (Don and I discussed this recently ref SDS 3
101337 - line 120).  The PMI event explains how to convert information into
101338 - knowledge by investing intellectual capital.
101339 -
101340 - Don asked me to submit the agenda for consideration within
101341 - Transamerica of who might be able to do the closing remarks on the
101342 - need for "Ambassadors of Change."
101343 -
101344 -
101345 -
101346 -
101347 -
101348 -
1014 -