CONTACTS 
0201 - S & C Ford                         415 553 4400 fax or 800...
020101 - Ms. Barbara Stone; Service Representative
020102 - Service Department     =Telephone/fax

SUBJECTS
Millie's Mercury Sable, 940423
Service after trip to San Diego, Warranty
Change Oil, Rotate Tires, Fix back door

0505 -    ..
0506 - Summary/Objective
0507 -
050701 - Follow up ref SDS 8 0000.
050702 -
050703 - The final invoice shows a charge of $83.81 for the work performed on
050704 - 950906. ref SDS 7 3705
050705 -
050706 - The invoice received today is dated 950906.  It shows the work that
050707 - was actually performed. ref DRP 7  I posted the explanation of the
050708 - work, invoice number and actual amount.
050709 -
050710 -     It is not clear what happens to the credit card transaction that
050711 -     was made when the car was received from S&C?
050712 - ..
050713 - The invoice reports a recommendation by mechanic for wheel
050714 - alignment, ref DRP 7 0022.  The invoice does not say what was observed
050715 - that is different from the last service that shows alignment is
050716 - needed.
050717 -
050718 -     [On 951009 report on why wheel alignment needed. ref SDS 12 9533]
050719 -
050720 - Why didn't S&C advise of this recommendation when the car was serviced
050721 - on 950906, so we don't have to waste time on another trip to the shop?
050722 -
050723 -     [On 950927 driving problme reported. ref SDS 9 9640]
050724 -
050725 -     [On 950928 followed up. ref SDS 10 0077]
050726 -
050727 -     [On 991006 service managers cites tire wear as possible cause of
050728 -     driving problems. ref SDS 11 4561]
050729 -
050730 -     [On 991009 tires had to be replaced. ref SDS 12 9653]
050731 -
050732 -     [On 991009 report recommendation for wheel alignment was based on
050733 -     observing excessive tire wear. ref SDS 12 9533]
050734 -
050735 -
050736 -  ..
050737 -
050738 - How do we interpret findings on the brake inspection. ref DRP 7 0022
050739 -
050740 -     [On 950928 followed up. ref SDS 10 5672]
050741 -
050742 -     [On 951006 guidance from service manager. ref SDS 11 8766]
050743 -
050744 -     [On 951009 service manager submitting questions on brake issues to
050745 -     Ford Mortor Company. ref SDS 12 9649]
050746 -
050747 -
050748 -
0508 -
0509 -
0510 - 1054 called S&C Ford
0511 -
051101 - Asked for Barbara Stone.  Left message for Barbara to call back.
051102 -
051103 -
051104 -
051105 -
051106 -
051107 -
0512 -