CONTACTS 
0201 - S & C Ford                         415 553 4400 fax or 800...
020101 - Ms. Barbara Stone; Service Representative
020102 - Service Department     =Telephone/fax

SUBJECTS
Millie's Mercury Sable, 940423
Service after trip to San Diego, Warranty
Change Oil, Rotate Tires, Fix back door

0505 -    ..
0506 - Summary/Objective
0507 -
050701 - Follow up ref SDS 6 0000, at ref SDS 4 0000.
050702 -
050703 - Got car serviced.  Need final invoice.
050704 -
050705 -     [On 950920 received invoice. ref SDS 7 9499]
050706 -
050707 -     [On 950927 report problems driving. ref SDS 8 9640]
050708 -
050709 -     [On 951009 tires need to be replaced. ref SDS 11 9653]
050710 -
050711 -
050712 -
0508 -
0509 -
0510 - Discussion
0511 -
051101 - Met with Barbara Stone, per understandings on 950831. ref SDS 6 9675
051102 -
051103 - Received claim check #6333.
051104 -
051105 - Barbara said the car should be ready oa 1400.  She will call when it
051106 - is ready.
051107 -
051108 -
051109 -
051110 -  ..
0512 -
0513 -
0514 - 1429 visited S&C to pick up car
0515 -
051501 - Received temporary workorder T6333.  This is to change the oil and
051502 - rotate the tires.
051503 - ..
051504 - We paid via credit card on account $85.
051505 -
051506 - S&C's computer was "down" and so they did not have a final invoice
051507 - ready.  We paid $85 on account.  Barbara Stone said the computer has
051508 - just been placed back in service.  She intends to enter a number of
051509 - invoices that have been backing up for two days.  She said our invoice
051510 - is one of them and that S&C should mail our invoice by Friday, 950908.
051511 -
051512 - S&C will adjust our account to reflect the final amount of the
051513 - invoice.
051514 -
051515 -     [On 950920 received invoice, need help reviewing report on results
051516 -     of brake inspection. ref SDS 7 9652]
051517 -
051518 -     [On 950920 invoice reports wheel alignment needed. ref SDS 7 4461]
051519 -
051520 -     [On 950927 driving problem reported. ref SDS 8 9640]
051521 -
051522 -     [On 951006 service manager feels problem could be due to tire
051523 -     failure. ref SDS 10 4561]
051524 -
051525 -     [On 951006 received guidance from service manager on brake issues.
051526 -     ref SDS 10 8766]
051527 -
051528 -     [On 951009 tires failed had to be replaced. ref SDS 11 9653]
051529 -
051530 -     [On 951009 service manager submitting questions on brake issues to
051531 -     Ford Mortor Company. ref SDS 11 9649]
051532 -
051533 -     [On 960724 analysis tire rotation, wear, warranty. ref SDS 12
051534 -     0085]
051535 -
051536 -
051537 -
051538 -
051539 -
0516 -