CONTACTS 
0201 - Lotus Development Corporation
020101 - Mr. Jim Manzi; President

SUBJECTS
Correlation to accepted practice
Management Productivity
Making more money
Computers not used for management
Social Constraints - "Feel Good Management"
Published Articles Applying SDS/POIMS Features
Reengineer Where People Work, Who They Work

1009 -    ..
1010 - Summary/Objective
1011 -
101101 - Follow up ref SDS 1 0000.
101102 -
101103 - Jim Manzi is talking about Lotus Notes and the Information
101104 - Superhighway, to the Council on Competitiveness.  His remarks were
101105 - delivered on Wednesday, 940907, and repeated this morning.
101106 -
101107 -    [Jim was reported to have resigned at Lotus a year later,
101108 -    ref SDS 4 line 173.]
101109 -
101110 -
1012 -
1013 -
1014 - Progress
1015 -
101501 - He feels the Information Highway already exists.  The biggest barriars
101502 - are culture.  Dogma, fear of change.  Results of misinformation.
101503 - Information only has value when it is put to use.
101504 -
101505 -
101506 - He said old organization forms based on hierarchy which people have
101507 - become comfortable with, are a main barriar.  He feels new
101508 - organizational forms are needed.
101509 -
101510 -     Comment
101511 -
101512 -     This position seems to conflict with the natural order of
101513 -     existence, i.e., structure.  Productivity of work improves when
101514 -     concentrated through hierarchy, so recommendations to do away with
101515 -     it may prove futile and unproductive.  Tinkering with the
101516 -     organization chart is fun, but amounts to polishing the brass on
101517 -     the Titanic.
101518 -
101519 -         [See Morris talk to Asilomar in 1996 that computers has not
101520 -         changed how executives work, ref SDS 5 line 861.]
101521 -
101522 -     On the other hand, universal skill using computers to leverage the
101523 -     capacity to think, remember and communciate may lift productivity
101524 -     considerably similar to the way that making skill with reading and
101525 -     writing universal seems to have helped the past 100 years.
101526 -
101527 -         [See later discussion with Intel, ref SDS 3 line 607.]
101528 -
101529 -
101530 - He booted up a laptop via modem to a data base on health care.
101531 -
101532 -     Each square on his screen is a LN application.  He has an icon
101533 -     that has health care stock performance, from the date of the
101534 -     introduction of the Clinton health plan.
101535 -
101536 -     He ran into several glitches in his demonstration which he
101537 -     attributed to problems with modem communicaiton which will soon be
101538 -     corrected by better technology.
101539 -
101540 -
101541 - He said LN will enable people to dial up and gain access to a variety
101542 - of existing data bases.
101543 -
101544 - Jim mentioned a partnership between Lotus and ATT to provide hardware
101545 - connections for data bases.  Based on technology that exists today.
101546 -
101547 - He said LN replicates something.
101548 -
101549 - Jim said additional tools are needed put the information which Lotus
101550 - Notes provides to better use.
101551 -
101552 - He feels this has led to unintended consequences.
101553 -
101554 - He feels computers can improve productivity by enabling people to
101555 - interact and communicate with each other.
101556 -
101557 -    I disagree.  Computers are particularly helpful by empowering
101558 -    people to discover what they think and create new knowledge.
101559 -
101560 -
101561 -
101562 -