THE WELCH COMPANY
440 Davis Court #1602
San Francisco, CA 94111-2496
415 781 5700


S U M M A R Y


DIARY: July 11, 1994 10:52 AM Monday; Rod Welch

Received information on voice data entry from IBM.

1...Summary/Objective
......Discreet voice recognition


..............
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CONTACTS 
0201 - IBM Desktop Software Mrktg         415 545 2000 fax or 800...
020101 - Ms. Carol D. Stafford; Business Unit Executive =415 545 6819
0202 - IBM USA, Chicago                   312 245 6649 fax or 800...
020201 - Mr. Michael W. Sommers; Senior Systems Engineer =312 245 6649

SUBJECTS
IBM Pathways to Growth, Jun 29 - 30, 1994
Sales discussions

0504 -    ..
0505 - Summary/Objective
0506 -
050601 - Followed up work at ref SDS 18 line 70.  Want to demonstrate SDS to
050602 - Carol for marketing support of SDS.
050603 -
050604 - I will call Carol Wednesday 0900 to follow up.
050605 -
050606 -
050607 -
0507 -
0508 -
0509 - 1233 called for Carrol
0510 -
051001 - Talked to Diane.  She said Carrol is out; took my name for her to call
051002 - back.  I explained my discussion with Carrol at ref SDS 18 line 296,
051003 - and the letter submitted at ref DIP 4 line 32.
051004 -
051005 -
051006 -
0511 -
0512 -
0513 - 1234 called Carol back
0514 -
051401 - What is status of Carol's review of SDS information she requested, per
051402 - ref SDS 18 line 310, submitted at ref DIP 4 line 30.
051403 -
051404 -    Carol has been on vacation for a week.  She has not read my letter
051405 -    because she has had a large backlog of mail and e-mail. While we
051406 -    were talking, she found the letter in her in-basket.
051407 -
051408 -    We scheduled Wednesday, 940713 0900 for me to call her to discuss
051409 -    marketing SDS.
051410 -
051411 -
051412 - I mentioned the discussion with Dave Hock below re voice data entry.
051413 - Carol offered to "light a fire" under that effort.
051414 -
051415 -
051416 -
051417 -
051418 -
0515 -

SUBJECTS
SDS Marketing, Product Definition,
User Interface, Voice Data Entry
Customer Perceived Value
User Interface, Learning period/difficulty
Sales, Resistance, User Interface, Menus, Mouse, Speech
Future Improvements, User Interface, Voice

1009 - Summary/Objective
1010 -
101001 - Received message this morning from Ilene Ace; she left phone numbers
101002 - to contact people at OS2 and for Voice Data Entry support.  Called
101003 - them and then another contact in SF.  Am now considering getting the
101004 - product.
101005 -
101006 -
101007 -
101008 -
1011 -
1012 -
1013 - Ilene Ace              408 452 1061
1014 -
101401 - She is following up our inquiry about development improvements to
101402 - OS2, we can call:
101403 -
101404 -              Joe O'Hare              512 838 4244
101405 -
101406 -
101407 -     Voice date entry, call:
101408 -
101409 -              Justin Golden           914 766 2195
101410 -
101411 -
101412 -
101413 -
1015 -
1016 -
1017 - 1114 called Justin Golden                      914 766 2195
1018 -
101801 - Talked to Justin, and then he put Wing Choi, who is the technical
101802 - person, on a speaker phone so all of us could talk.  They said this is
101803 - now a shrink wrap product.  There is a card with a headset speaker,
101804 - and some software.
101805 -
101806 -      Discreet voice recognition
101807 -
101808 -      This is what they have now for the PC that captures speech with a
101809 -      pause between each word of about 1/10 second.  We did some
101810 -      examples which indicated to me that it might be adequate for
101811 -      commands and dictation.  It would at least be a marketing aid.
101812 -
101813 -          I mentioned the article in OS2 Professional reported on this
101814 -          capability at ref SDS 4 line 193, indicating it doesn't work
101815 -          very well.  Justin feels that article was incorrect.
101816 -
101817 -      It is an OS2 application.  There is a application development kit
101818 -      that would enable this thing to be called as a subroutine to SDS.
101819 -
101820 -
101821 - Justin said we can see a demonstration in SF by calling:
101822 -
101823 -               Dave Hock              415 545 3846
101824 -
101825 -
101826 -
1019 -
1020 -
1021 - 1256 called Justin back               914 766 2195
1022 -
102201 - Left message for him or Wing to call back about what is needed to
102202 - integrate the application with SDS.
102203 -
102204 -
102205 -
102206 -  ..
1023 -
1024 -
1025 - Joe Andreshak called back               914 766 2172
1026 -
102601 - Joe actually called 940712.  He said Justin asked him to call.
102602 -
102603 -      He feels the program c function set for the OS2 api would be very
102604 -      difficult to incorporate into the SDS 8088 assembler language.
102605 -      He is one of the lead developers for this product and so should
102606 -      have a fairly good sense about this matter.  In sum he feels it
102607 -      cannot be done.
102608 -
102609 -      Joe said the program can create an ascii text file that could
102610 -      then be read into SDS.
102611 -
102612 -      He feels the program can accept language much slower than normal
102613 -      speech, but faster than keyboard input.
102614 -
102615 -      Joe seemed to indicate at some point that the program could be
102616 -      used to execute commands by calling out keystrokes like Ctrl F1.
102617 -      That does not seem very practical.
102618 -
102619 -
102620 -  ..
1027 -
1028 -
1029 - 1132 called Dave Hock              415 545 3846
1030 -
103001 - Dave is marketing the voice data entry feature.
103002 -
103003 -     [Dave is also marketing Lotus Notes, and was to have called me
103004 -     about this, but we did not make connections, per ref SDS 9 0770]
103005 -
103006 - The program is not installed yet on his computer.  He plans to have it
103007 - set up in a few weeks and then will show it in a group demonstration.
103008 - He does not want to show it to me individually because it is not cost
103009 - effective.
103010 -
103011 -     [See follow up at ref SDS 21 9903.]
103012 -
103013 - The program is called:
103014 -
103015 -                       Personal Dictation System
103016 -
103017 -    ...requires:
103018 -
103019 -                     486 25 Mhz processor
103020 -                     8 MB RAM
103021 -                     64 MB free on disk for learning period
103022 -                     32 MB free on disk during use of program
103023 -
103024 -      User has to teach the program our voice by reading a story for
103025 -      about an hour and a half.
103026 -
103027 -      Program performance increases as it learns more words.
103028 -
103029 -
103030 - He said I can buy a development program for about $900 by calling:
103031 -
103032 -                      800 627 8363
103033 -
103034 -
103035 -
103036 -
1031 -
1032 -
1033 - 1510 called                             800 627 8363
1034 -
103401 - Talked to Carrie.
103402 -
103403 - If we join the Developers Assistance Program.
103404 -
103405 -                            $699.
103406 -
103407 -    Price includes IPDS adapter card, IPDS software program, document-
103408 -    ation, 6 months of technical support, and one person to attend a
103409 -    training class in Dallas.
103410 -
103411 -    They need to know the language we are going to use.
103412 -
103413 -    Carrie will send liturature on this new product; put follow up for
103414 -    Friday, 940715.
103415 -
103416 -
103417 - Jami Czuba - program contact.                     404 835 9900
103418 -
103419 -    Left message for Jami to call back tomorrow.
103420 -
103421 -        [Followed up at
103422 -
1035 -
1036 -
1037 - 1218 called Morris
1038 -
103801 - Wanted to hear from him about the likelihood of being able to
103802 - integrate the OS2 call from within Medit.
103803 -
103804 -
103805 -
103806 -
103807 -
1039 -
1040 -
1041 - 1521 called Morris back
1042 -
104201 - Need him to attend the training class in Dallas for this.
104202 -
104203 -    Left another message I will call him this evening.
104204 -
104205 -
104206 -
104207 -
1043 -
1044 -
1045 - 1522 called Morris back
1046 -
104601 -
104602 -
104603 -
104604 -
104605 -
104606 -
104607 -
104608 -
104609 -
1047 -

SUBJECTS
Pictures & Text

1104 - Summary/Objective
1105 -
110501 - Followed up discussion at ref SDS 18 line 405.  Mike's voice mail
110502 - said he is out of town until Wednesday, 940713.  Left message for him
110503 - to call me on this subject.
110504 -
110505 - Scheduled follow up for 940714.
110506 -
110507 -
110508 -
110509 -
1106 -
Distribution. . . . See "CONTACTS"