CONTACTS 
0201 - Harza Kaldveer                     510 568 4001 fax 2205
020101 - Mr. Ronald L. Bajuniemi, P.E., G.E.; Vice President
020102 - Mr. Guy Petraborg; Senior Project Engineer
020103 - Mr. Lawrence P. Goldfarb, P.E.; Associate Project Manager
020104 - Mr. William Rettberg; Associate Water Resource Manager
020105 - Mr. Kenneth Ferrone; Project Engineer
020106 - Mr. Randy Rowley; Senior Geologist, Environmental Group
020107 - Mr. Rodger Oechsel; Associate Water Resource Manager
020108 - Ms. Dawn Rinaldi; Project Engineer, Construction Group
020109 - Ms. Linda Delvecchio; Administration

SUBJECTS
Welch CM Services
SDS Marketing Demonstrations
Too busy to manage effectively
Writing "everything" down

0906 -    ..
0907 - Summary/Objective
0908 -
090801 - Demoed SDS following up telecon at ref SDS 8 line 55.
090802 -
090803 -
090804 - Follow Up
090805 -
090806 - Submit meeting notes showing standard SDS report format.
090807 -
090808 - Send background on meeting with Stan, and review of Covey's book to
090809 - Ron.
090810 -
090811 -
0909 -
0910 -
0911 - Discussion
0912 -   ..
091201 - Explained background of Welch Company in public works
091202 - contracting, litigation (Welch v. State of Calif, 139 CA 3rd, 586),
091203 - and Project Management services, that led to the developmentof POIMS
091204 - technology and SDS.
091205 -
091206 - Used outline at ref SDS 4 line 72 to explain SDS.
091207 -
091208 -     This showed the features explained in SDS & POIMS liturature, ref
091209 -     OF 1, submitted to HK at ref SDS 9 line 45, via ref DIP 2.
091210 -
091211 -
091212 - Guy said HK works with Norm Hughes at Creegan & D'Angelo; he noticed
091213 - from I called Norm this morning, from my Schedule.
091214 -
091215 -
091216 -
091217 -  ..
091218 - Subject Index Templates
091219 -
091220 - Showed how sample indexes for common project types can be developed
091221 - and then assigned to new projects.  This standardizes information
091222 - organization and application.  Assignments take less than 1 second,
091223 - which to do manually might require an entire day.
091224 -
091225 -     Showed how assignments of subjects is accomplished instantly, and
091226 -     how reports can then be drawn from the data base in seconds that
091227 -     otherwise require days to assemble.
091228 -
091229 -
091230 -  ..
091231 - Use SDS Starting "Today"
091232 -
091233 - Ron feels it would be impractical to enter the firm's 20 year history
091234 - into SDS.  Presently staff ask him about prior projects, and he is
091235 - generally able to steer them in the right direction.
091236 -
091237 -     I explained that SDS can be used effectively without having the
091238 -     firm's history in the data base.  New "history" is created every-
091239 -     day, which SDS can begin managing immediately.  When key people
091240 -     are on vacation or otherwise unavailable, progress can continue.
091241 -
091242 -
091243 -      ..
091244 -     Let One Person Begin
091245 -
091246 -     One person can begin using SDS on CURRENT activity.  When issues
091247 -     arise that relate to previous matters, the relevant history can be
091248 -     applied as necessary, just as it is now.  In a few weeks, valuable
091249 -     NEW history will be in the Diary data base, and growing everyday.
091250 -
091251 -           [Recall Chairman Mau's observation that a "...journey of a
091252 -           1,000 miles begins with the first step!"]
091253 -
091254 -     Similarly, a new employee has no knowledge of organizational his-
091255 -     tory.  In a few months a new person knows about the NEW history
091256 -     that has occurred since their hiring.  New staff draw on "old
091257 -     hands" for "old" history.  That's the way SDS works.  Its value is
091258 -     NOT solely the history in the data base, although that soon
091259 -     becomes a significant value.
091260 -     ..
091261 -     Another value is linking all aspects of management
091262 -     information together as it unfolds each day, and converting it
091263 -     into control- lable action items.  That's what good managers
091264 -     strive to do.  New ideas arise from the synthesis of time,
091265 -     information, people and documents.  SDS "controlled visibility" of
091266 -     these elements reveals things that need to be done that otherwise
091267 -     are overlooked until problems arise or opportunity is lost.
091268 -
091269 -     SDS helps every manager do routinely and quickly, what every
091270 -     management expert recommends:
091271 -
091272 -                 Plan, Organize, Integrate, Measure
091273 -
091274 -     Thus, POIMS technology is a powerful application of automation to
091275 -     help managers and engineers do their job.
091276 -
091277 -
091278 -
091279 -
091280 -  ..
091281 - Diary Data Base Valuable
091282 -
091283 - There seemed to be general agreement that SDS would save a lot of time
091284 - looking up information, and would help avoid mistakes.
091285 -
091286 - Larry was concerned about spending a lot of time on the computer doing
091287 - data entry.
091288 -
091289 -     I explained that SDS is like using a pencil -- use it only when
091290 -     you need it for important matters.  Since data entry in SDS is
091291 -     faster than writing with conventional methods, more can be entered
091292 -     in the same time.  Thus, SDS advances current writing methods, the
091293 -     way current methods improved writing on clay tablets.
091294 -     ..
091295 -     SDS does not require doing more writing.  It organizes and
091296 -     gets information managers decide is reasonable and necessary to
091297 -     perform their work.  As with present practice, if it is not
091298 -     necessary to write about something, don't do it.
091299 -
091300 -         In a broader sense using SDS brings new power to a key
091301 -         function of every manager:  thinking and planning.
091302 -
091303 -
091304 -
091305 -      ..
091306 -     Executive Support
091307 -
091308 -     Administrative support through dictation and verbal instructions
091309 -     can assist in capturing the record of a busy executive, who then
091310 -     has access to valuable information at the touch of a key.
091311 -
091312 -         I related Wayne Wetzel's comments about how effective SDS is
091313 -         for him as Deputy Directory for DNRC, ref SDS 2 line 123.
091314 -
091315 -
091316 -
091317 -  ..
091318 - Application to Technical Reports
091319 -
091320 - Ron noted a major portion of HK's work is issuing reports which are
091321 - primarily numerical analyses.  He feels these should not be burdened
091322 - by association with other narrative in an SDS record. We discussed the
091323 - debate within legal circles about "discovery" (I will send Ron notes
091324 - of my discussion with Stan Mosk, State Supreme Court jurist, on this
091325 - point, ref SDS 1 line 27).
091326 -
091327 -     I believe SDS can be applied successfully at Kaldveer within the
091328 -     limitations Ron suggests.  SDS need not contain information about
091329 -     published opinions, in conformance with present practice.  I would
091330 -     expect Kaldveer would be more successful if it used SDS for all
091331 -     work, under the reasoning at ref SDS 1 line 105.  However, there
091332 -     is a lot of collateral work on internal management, and projects
091333 -     that do not involve published opinions, for which SDS would be
091334 -     useful.
091335 -
091336 -
091337 -
091338 -
091339 -  ..
091340 - Marketing Support by SDS
091341 -
091342 - Ron indicated SDS could help him with this aspect of his management
091343 - practice.  We did not have time to demonstrate how easy and effective
091344 - it is to use SDS in this way.  Possibly Ron and I could explore this
091345 - further independently.
091346 -
091347 -
091348 -     Standard SDS Applications
091349 -
091350 -     Actually a follow up demonstration might be helpful to show the
091351 -     variety of ways SDS is applied, from building a hydroelectric
091352 -     plant, to buying a chair, making travel arrangements, tracking
091353 -     submittals, settling an insurance claim, ... to planning a
091354 -     birthday party; every aspect of organizational activity can be
091355 -     helped by using SDS.
091356 -
091357 -
091358 -
091359 -  ..
091360 - Implementation
091361 -
091362 - I explained that an easy, cost effective way to introduce SDS is
091363 - through Welch management support services on HK work in progress, see
091364 - ref OF 2 and 3, submitted under separate cover, ref DIP 2. (see also
091365 - explanation of executive support, ref SDS 2 line 123).   While
091366 - providing billable services to HK clients, Welch shows SDS methodology
091367 - and supports the HK project manager in using SDS to perform the work.
091368 -
091369 -
091370 -
091371 -  ..
091372 - Follow Up
091373 -
091374 - Ron and Guy asked that we stay in touch with the firm on scheduling
091375 - installation.  They feel this may be an extended effort in light of
091376 - current focus and the history of developing automated support at
091377 - Kaldveer.
091378 -
091379 - Guy asked if I have considered presenting SDS at ASCE meetings.  I
091380 - will look into it.
091381 -
091382 - I asked if the parent firm in Chicago might like to know about SDS?
091383 -
091384 - I think it would be helpful for HK management to watch me work with
091385 - the program for an hour, to see how easy it is to capture information
091386 - and roll it over into controllable action items.
091387 -
091388 -
091389 -
091390 -
0914 -