CONTACTS 
0201 - Cal Tech                           818 356 4041 fax 795 7174
020101 - Mr. Gaylord E. Nichols, Jr.; Director; Industrial Relations Center 1-90

SUBJECTS
SDS Marketing
Cal Tech PM Seminar, 920924
Developing Leads
Send product information, requesting give demo.
TQM

0607 -    ..
0608 - Summary/Objective
0609 -
060901 - Received ref DRT 1 line 29, from Cal Tech advising of another seminar.
060902 - It seems to be mainly Total Quality Managment (TQM). It is for
060903 - Executives and Senior Managers.
060904 -
060905 - Submitted ref DIT 1 line 31, to the Director requesting consideration
060906 - of SDS to implement his management ideas.
060907 -
060908 -
0610 -
0611 -
0612 - Analysis
0613 -
061301 - Mr. Gaylord states in pertinant part:
061302 -
061303 -      Adopting a total quality culture requires widespread changes in
061304 -      the key processes by which plans are converted into action and
061305 -      work is coordinated across the organization. The experience of
061306 -      excellent companies consistently developing and producing high
061307 -      quality products and services reveals the disciplined and
061308 -      systematic use of a number of important tools that, when
061309 -      implemented together, provides the basis for continuous
061310 -      improvement.
061311 -
061312 -
061313 - This indicates the ideas of SDS, to "convert plans into action," ref
061314 - OF 2 line 167, is supported by industry experts, that it can be
061315 - associated with TQM, and our idea that SDS is the only practical way
061316 - to implement TQM, ref OF 2 line 434.
061317 -
061318 - These ideas were applied to the paper for PMI at ref SDS 11 line 65.
061319 -
061320 -
061321 -
0614 -