THE WELCH COMPANY
440 Davis Court #1602
San Francisco, CA 94111-2496
415 781 5700


S U M M A R Y


DIARY: July 28, 1990 11:46 AM .......; Rod Welch

Visited Ross re progress on using SDS.

1...Summary/Objective


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CONTACTS 
0201 - IBM Global Financing                 914 765 6487
020101 - Mr. Ross H. Armstrong
020102 - armstror@us.ibm.com
020103 - U.S. Sales Development

SUBJECTS
WMA Marketing
Evaluation by Outsiders
Write a Letter
Visit Ross Detailed Training
Training Pilot Test SDS
Letter Training to Write in SDS Environment
IBM Ross Armstrong will Try SDS with New Manual

1009 -    ..
1010 - Summary/Objective
1011 -
101101 - Follow up ref SDS 3 0001, ref SDS 1 0001.
101102 -
101103 - He feels the Help instructions are not clear enough.
101104 -
101105 - Ross has not had time to install the new SDS code sent on 900723.
101106 - ref SDS 3 0001
101107 -
101108 - Showed Ross how to write a letter in SDS, and where to get help on
101109 - this topic.  He will try again after I leave.
101110 -
101111 -   [On 900809 follow up another meeting for training. ref SDS 4 0001
101112 -
101113 -
101114 -
101115 -
101116 -
101117 -
1012 -

SUBJECTS
WMA Marketing
Evaluation by Outsiders
Help & Profile system
Help Inadequate to Explain SDS Counterintuitive Design

1207 - Discussion
1208 -
120801 - We went through the Help system carefully, including Help for Help.
120802 -
120803 - He found many subjects were adequately explained, but some were not.
120804 -
120805 - Help for Directory Query Screen should say that is what it is for,
120806 - but now only says Subject Index.
120807 -
120808 -
120809 -
1209 -
1210 - F1 Shift F7 in Directory Listing
1211 -
121101 - Help screen should explain the parameters.
121102 -
121103 - This is only occurring in the Help for the Dir Listing screen.
121104 -
121105 -
1212 -
1213 - F1 F2 and F1 Tab
1214 -
121401 - Need to explain more clearly the "time" field in the summary
121402 - screens.
121403 -
121404 -
1215 -
1216 - Help screen color commands
1217 -
121701 - In monochrome mode, there a lot of screen with underlines, and the
121702 - cursor is hard to see.
121703 -
121704 -
121705 -
1218 -
1219 - Glossary
1220 -
122001 - Definition for Edit Chain, shows Ctrl A, instead of Ctrl F6.
122002 -
122003 -
1221 -
1222 - Protect Date Headers
1223 -
122301 - It would be nice if we could do this.  New users initially do know
122302 - what they are doing and do have an orientation to know when the
122303 - thing is messed up.
122304 -
122305 - I think at most, we can only inform them to be aware of it and tell
122306 - them how to get help for it.
122307 -
1224 -
1225 - Make a blank record
1226 -
122601 - This needs to be more clear as an option.
122602 -
122603 -
122604 -
122605 -
122606 -
1227 -
Distribution. . . . See "CONTACTS"