Welch Company
San Francisco, CA


S U M M A R Y


DIARY: January 24, 2012 11:03 AM Tuesday; Rod Welch

HP shop computer telecon with Patrick.

1...Summary/Objective


..............
Click here to comment!

CONTACTS 

SUBJECTS
HP Pavillion HPE Phoenix H9SE Procurement Computer Price $3,300 Disc                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        
0903 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
0903 -    ..
0904 - Summary/Objective                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  
0905 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
090501 - Follow up ref SDS 2 0000.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
090502 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
090503 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
090504 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
090505 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
090507 -  ..
0906 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
0907 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
0908 - Progress                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
0909 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
090901 - Talked to Patrick in HP computer sales department, and following up                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
090902 - telecon with Kristina at HP on 111125 0938. ref SDS 2 FO6N                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  
090904 -  ..
090905 - Patrick said Welch Company is entitled to discount based on prior                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
090906 - purchases from HP.  This seems to align with Krista notifying of                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  
090907 - additonal $150 credit on c17, which attributed to a coupon, reported                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
090908 - on 101021 0953. ref SDS 1 YQ7G                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
090910 -  ..
090911 - HP has a new line of desktop computers.  Patrick says their highest                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
090912 - performance computer is now...                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    
090913 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
090914 -                      h9se                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         
090916 -  ..
090917 - HP offers discounts for existing customers using email and password.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
090919 -  ..
090920 - During the call, Patrick sent a letter for setting up a password to                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
090921 - access discount pricing for online purchases.  Set up following 6                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
090922 - character password...                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
090923 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
090924 -                      poimss                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
090926 -  ..
090927 - This is applied by accessing HP's Internet sales address...                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
090928 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
090929 -                 https://www.shopping.hp.com                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
090930 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
090932 -  ..
090933 - On HP home page, select "Sign In" on top line of webpage.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         
090935 -  ..
090936 - Select yellow EPP sympbol to configure system with discounts                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      
090937 - allocated.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        
090939 -  ..
090940 - Use Search option on top right corder of browser to enter "h9se" and                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
090941 - this will open an address for configuring and ordering the computer,                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
090942 - and it automatically applies customer EPP discount.  For example,                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
090943 - during this call, configured an order without using the EPP system,                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
090944 - and the total with tax was about $3,600.  Patrick was entering the                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
090945 - same scope at his location in Boise, but applying the EPP discount,                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
090946 - and he said the total was about $400 less, or $3,200 with tax.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    
090948 -  ..
090949 - Patrick says don't buy the computer online.  Call HP and get a                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    
090950 - salesman to place the order so the salesman gets credit for the                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
090951 - order.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
090952 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
090953 -            [On 120202 0932 asked HP to give Patrick credit for sale.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          
090954 -            ref SDS 4 ME5M                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
090956 -  ..
090957 - Configuring h9se computer can be accessed directly at HP on...                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    
090958 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
090959 -              http://www.shopping.hp.com/series/category/desktops/h9se_series/3/computer_store                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
090960 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
090961 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
090962 -        HP Pavilion HPE Phoenix h9se series                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        
090963 -        UPC: 8 86111 90135 7                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
090965 -         ..
090966 -        Base price.......................... $2,233.99                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
090967 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
090968 -        ...expandability                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           
090970 -         ..
090971 -        Free shipping                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
090973 -         ..
090974 -        Intel Turbo Boost Technology 2.0, which automatically speeds                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
090975 -        up the processor when extra performance is needed                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          
090976 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
090977 -        12-way multitask processing with Intel HT Technology                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
090979 -         ..
090980 -        Largest cache size and super low latency for quick response                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
090982 -         ..
090983 -        Intel's highest graphics bandwidth - 36 lanes of PCI express                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
090985 -         ..
090986 -        Liquid cooling system that quietly and efficiently draws heat                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
090987 -        away from high-performance processors, helping protect                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
090988 -        sensitive componetns.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      
090989 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
090990 -        3 internal hard drives can be configured                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
090992 -         ..
090993 -        Optional solid-state drive for quick access to files.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      
090995 -         ..
090996 -        16 GB maximum DDR3 system memory using 4-DIMM motherboard                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  
090998 -         ..
090999 -        USB 3.0 top mounted port connect external drive                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
091001 -  ..
091002 - Asked Patrick about configuring h9se that is delivered with os on c:                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
091003 - drive using solid-state hard drive, and dual booting w7 32-bit on i                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
091004 - drive, and and w7 64-bit on j drive.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
091006 -  ..
091007 - Patrick said he knows this can be done, even though HP will ship the                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
091008 - computer with w7 64-bit on the c: drive.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          
091010 -  ..
091011 - Asked how he knows this, since when c16 was configured in 2009, and                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
091012 - the following year when c17 was configured in 2010, HP refused to even                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
091013 - discuss configuring the computer for efficient use, and refused for                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
091014 - weeks to help in any way.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         
091016 -  ..
091017 - Patrick said he has attended HP seminars and training that indicated                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
091018 - to him that customers can configure HP computers with multiple drives,                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
091019 - and install w7 OS including dual boot on drives other an c, including                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
091020 - this case w7 32-bit on i: and w7 64-bit on j.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
091022 -  ..
091023 - Actually, our preference is put w7 32-bit on one physical drive, and                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
091024 - w7 64-bit on another physical drive.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
091026 -  ..
091027 - HP offers software....                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            
091028 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
091029 -            Microsoft Office Professional............... $299                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      
091031 -  ..
091032 - However, it is not clear that customers get a Microsoft CD to install                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
091033 - the software, which is needed for efficient configuration.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        
091035 -  ..
091036 - Online configuration...                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           
091037 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
091038 -        Adding components installed for c17, reported in Kristina's                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
091039 -        letter on 101021 0953, ref SDS 1 635Y, increased the price to                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        
091040 -        about                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      
091041 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
091042 -        Total price tax included............ $3,400.00                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
091043 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
091044 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
091045 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
091046 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
091047 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
091048 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
091049 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
091050 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
091051 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
091052 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
091053 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
091054 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
091055 -                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
0911 -