Welch Company
San Francisco, CA


S U M M A R Y


DIARY: December 7, 2010 06:54 PM Tuesday; Rod Welch

Comcast offers Norton virus protection replace Trend Micro Pccillin.

1...Summary/Objective


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CONTACTS 

SUBJECTS
Default Null Subject Account for Blank Record

0403 -
0403 -    ..
0404 - Summary/Objective
0405 -
040501 - Follow up ref SDS 1 4AYE.
040502 -
040503 -
040504 -
040506 -  ..
0406 -
0407 -
0408 - Progress
0409 -
040901 - On 101115 installed pccillin on c17 Windows 7 32-bit.
040902 -
040903 - Fortunately, the program updated virus definitions, and seems to be
040904 - providing virus protection.  Could not activate the program however
040905 - because Trend Micro needs notice that two computers, c14 and 15, have
040906 - been taken out of service, replaced by c16 and 17, reported on 101115
040907 - 2018, ref SDS 1 X45K
040909 -  ..
040910 - A few weeks ago received a letter from Comcast saying...
040911 -
040912 -    1.  Subject: Comcast Security Service Announcement
040913 -        Date: Thu, 18 Nov 2010 20:58:43 +0000 (GMT)
040917 -         ..
040918 -    2.  Dear Comcast Customer,
040920 -         ..
040921 -    3.  We are committed to providing you with the best and safest
040922 -        online experience possible.
040924 -         ..
040925 -    4.  As part of our ongoing efforts to help protect you while you
040926 -        are online, we are launching Constant Guard™ for High-Speed
040927 -        Internet customers in your area. Constant Guard is the result
040928 -        of a multi-year effort to create a comprehensive approach to
040929 -        protect our customers from increasingly sophisticated online
040930 -        security threats.
040932 -         ..
040933 -    5.  The Constant Guard service consists of:
040934 -
040935 -        1.  Customer Security Assurance: Highly skilled security
040936 -            professionals who proactively contact customers to respond
040937 -            to issues relating to spam, virus-infected computers, and
040938 -            other security-related issues.
040940 -             ..
040941 -        2.  Education: Our online security website includes real-time
040942 -            security alerts, tips, tools and other resources that help
040943 -            educate and protect consumers. For more details please
040944 -            visit http://www.comcast.net/security.
040946 -         ..
040947 -    6.  Need to download the Norton Security Suite? Click Here
040948 -
040949 -              http://security.comcast.net/norton/resi/?cid=NET_33_349
040950 -
040951 -                [On 101210 0757 discovered that Norton virus protection
040952 -                less effective than Pccillin, so decided to continue
040953 -                with pccillin. ref SDS 2 DX37
040955 -         ..
040956 -    7.  Need to remove a Bot or malware? Visit the Constant Guard
040957 -        Center
040958 -
040959 -              https://constantguard.comcast.net/
040961 -         ..
040962 -    8.  Need the latest information and tips on security issues?  Visit
040963 -        the Security Website
040964 -
040965 -              http://security.comcast.net/get-smart/?cid=NET_33_350
040967 -         ..
040968 -    9.  Need to contact Comcast's Security Assurance Team? Get Help
040969 -
040970 -              http://security.comcast.net/get-help/contact-comcast-security.aspx?cid=NET_33_351
040971 -
040972 -        3.  World-Class Technology:
040973 -
040974 -            1.  Proactive Bot Notification: As a new feature of the
040975 -                Constant Guard service, we may email a "Service Notice"
040976 -                to your Comcast primary email address if we believe one
040977 -                or more of your computers may be infected with a type
040978 -                of virus called a Bot. A Bot is a malicious form of
040979 -                software that could use your computer to send spam,
040980 -                host a phishing site, or steal your identity by
040981 -                monitoring your keystrokes. The email will advise you
040982 -                to go to the Comcast Constant Guard Center at
040983 -
040984 -                    https://constantguard.comcast.net
040985 -
040986 -                ...where you can access resources to help you remove
040987 -                the Bot from your computer.  An example of the Service
040988 -                Notice email can be found at...
040989 -
040990 -                    http://security.comcast.net/constantguard
040992 -                 ..
040993 -                This service e-mail is designed to proactively alert
040994 -                you to take steps to protect your security interest on
040995 -                a real-time basis.  Our goal is to provide customers
040996 -                with a safe and secure Internet experience.
040998 -                 ..
040999 -            2.  Top-rated Norton Security Suite: Provides award-winning
041000 -                online protection that helps guard against identity
041001 -                theft, viruses, hackers, spam, phishing and more.  It
041002 -                also includes easy-to-use parental controls to help
041003 -                keep your kids safe online. (A $160 value included at
041004 -                no additional charge.)
041006 -                 ..
041007 -            3.  Secure Backup & Share: The new easier way to securely
041008 -                backup and share your valuable files, like photos. (2
041009 -                GB storage included at no additional charge.)
041011 -                 ..
041012 -            4.  Desktop Applications: The Comcast Toolbar includes
041013 -                anti-spyware, network-embedded anti-spam and anti-virus
041014 -                technologies brought to you through our partnerships
041015 -                with Bizanga, Cloudmark®, Goodmail CertifiedEmail™ and
041016 -                Return Path. In addition, we use up-to-date blocklists
041017 -                from Spamhaus and TrendMicro to help reduce and guard
041018 -                against unwanted spam.
041020 -         ..
041021 -   10.  We appreciate your business.
041023 -         ..
041024 -   11.  Sincerely,
041026 -         ..
041027 -   12.  Comcast Customer Security Assurance
041029 -         ..
041030 -   13.  This is a service-related email. Comcast will occasionally send
041031 -        you service-related emails to inform you of service upgrades or
041032 -        new benefits to your Comcast High-Speed Internet service.
041034 -         ..
041035 -   14.  Copyright 2010. Comcast. All other trademarks are properties of
041036 -        their respective owners.
041038 -         ..
041039 -   15.  Comcast respects your privacy. For a complete description of
041040 -        our privacy policy, click here.
041042 -         ..
041043 -   16.  Comcast
041044 -        One Comcast Center, 10th Floor
041045 -        1701 JFK Boulevard
041046 -        Philadelphia, PA 19103-2838
041047 -        Attn: CHSI
041048 -
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0411 -