Welch Company
San Francisco, CA


S U M M A R Y


DIARY: December 6, 2010 01:06 PM Monday; Rod Welch

Wells Fargo called about failed online notice of payables.

1...Summary/Objective


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CONTACTS 

SUBJECTS
Wells Fargo Online Bank Ebill System Problems Invoice Sprint Payment

2003 -
2003 -    ..
2004 - Summary/Objective
2005 -
200501 - Follow up ref SDS 2 0000.
200502 -
200503 -
200504 -
200506 -  ..
2006 -
2007 -
2008 - Progress
2009 -
200901 - Called Wells Fargo
200902 -
200903 -                    800-956-4442
200905 -  ..
200906 - Case ID.......................... 2116989
200908 -  ..
200909 - Discussed problems reported to the bank on 101203 2006. ref SDS 2 E65I
200911 -  ..
200912 - Luis explained that ebill payment has to be set for Wells Fargo to
200913 - send a letter through email that the vendor's bill is posted on the
200914 - Wells Fargo Internet address and can be paid.
200916 -  ..
200917 - After talking to Luis noticed that Concord Disposal does not have an
200918 - email option.
200920 -  ..
200921 - Also, the landlord, Gerry Fernandez, has a 3 day notice to make
200922 - payment OB the first day of the month.
200924 -  ..
200925 - However, we did not get a letter from Wells Fargo to pay Gerry.
200926 -
200928 -  ..
2010 -
2011 -
2012 - 1326
2013 -
201301 - Talked to Antonia
201302 -
201303 - Antonia will amend the current claim on case ID, per above,
201304 - ref SDS 0 1K7H, to investigate why the customer did not receive a
201305 - letter notifying that payment is due to Gerry for the rent, as related
201306 - in the record on 101203 2006. ref SDS 2 VH4L
201308 -  ..
201309 - Modified other accounts to get notice of payment on ebills for...
201310 -
201311 -            Comcast
201312 -            PG&E
201313 -            Sprint
201314 -            Gerry Fernandez
201315 -
201316 -               [On 101216 1238 letter received from the bank did not
201317 -               explain why there has been no notice of rent owed to
201318 -               Gerry, despite Antonia's assurance today, that this
201319 -               would be done. ref SDS 4 K14O
201320 -
201321 -
201322 -
201323 -
201324 -
201325 -
201326 -
201327 -
201328 -
201329 -
2014 -