CONTACTS 
0201 - CSG Systems, Inc.
020101 - CSG SYSTEMS Omaha NE CSG;

SUBJECTS
Virus Infecting Welchco-com Report Phishing Activex Sypware Java Scr

2603 -
2603 -    ..
2604 - Summary/Objective
2605 -
260501 - Follow up ref SDS 7 0000. ref SDS 2 0000.
260502 -
260503 -
260504 -
260505 -
260507 -  ..
2606 -
2607 -
2608 - Background
2609 -
260901 - On 100816 1417 Jerry notified that access to welchco.com blocked by
260902 - notice from Google that site was infected by a virus. ref SDS 7 TR4I
260904 -  ..
260905 - On 100816 1417 at 1503 reportes progress on SDS development, and
260906 - offers assistance finding subjects of interest on welchco.com.
260907 - ref SDS 7 F25X
260909 -  ..
260910 - On 100824 2203 letter to Jerry notifies discovered access prevented to
260911 - welchco.com. ref SDS 8 SA5H
260913 -  ..
260914 - On 100825 1037 discovered Google preventing access to welchco.com with
260915 - "Report Attack Page." ref SDS 9 KD5I
260917 -  ..
260918 - On 100908 1230 access to welchco.com restored using Netscape Mozilla
260919 - Firefox browser with maximum security settings, ref SDS 11 KD5I, and
260920 - as a result of removing a script found at the bottom of index.htm for
260921 - welchco.com, and Anna coordinating to implement Google guidance on
260922 - removing "Report Attack Page," per above, ref SDS 10 LF78, displayed
260923 - on all welchco files on the Internet accessed from home page, first
260924 - reported on 100825 1037. ref SDS 9 KD5I
260926 -  ..
260927 - On 100910 1313 letter notifies Earthlink all problem case numbers are
260928 - resolved, ref SDS 12 LA6V; except still need help on accessing My
260929 - Account. ref SDS 12 LA6M
260931 -  ..
260932 - On 100913 1411 received response from Anna with clarification on
260933 - accessing My Account for welchco.com, needed to change ftp password;
260934 - this resolves all pending issues, including case #155315240.
260935 - ref SDS 13 EF6J
260936 -
260937 -
260939 -  ..
2610 -
2611 -
2612 - Progress
2613 -
261301 - Letter to Jerry says...
261302 -
261303 -    1.  Subject: Welchco.com Access Restored
261304 -        Date: Tue, 21 Sep 2010 09:35:28 -0700
261313 -         ..
261314 -    2.  The problem you reported on 100816, and confirmed on 100825,
261315 -        has been resolved, as shown in the record on 100908.
261316 -        ref SDS 11 KD5I
261318 -         ..
261319 -    3.  As a result, access is cleared to...
261320 -
261321 -           http://www.welchco.com/
261323 -         ..
261324 -    4.  Thanks again for reporting this issue.  Please let me know if
261325 -        you need help finding subjects of interest on welchco.com, also
261326 -        mentioned in your letter on 100816. ref SDS 7 SA5H
261328 -         ..
261329 -    5.  Last night we got SDS to load with the new Medit-Java platform.
261330 -        Still debugging features to execute correctly.  Hopefully by
261331 -        the end of the year will be running SDS in 64-bit environment
261332 -        with expanded memory.  At that point, the user interface can
261333 -        begin to be refined, and integration with other tools can
261334 -        occur.  [...following up report to Jerry on 100816 1417.
261335 -        ref SDS 7 F25X...]
261337 -         ..
261338 -    6.  Recently visited friends in Connecticut.  Ross helped me send a
261339 -        "twitter," or something like that, using his cell phone.  Young
261340 -        people and many in the work force are becoming facile sending
261341 -        text using undersized keyboards.  Millie's daughter told us a
261342 -        few months ago that Mil's grandson, Nolan, was sending several
261343 -        thousand text messages a month - Pam and her husband had to
261344 -        restrict this activity because it was hampering Nolan's grades
261345 -        in school.
261347 -         ..
261348 -    7.  This demonstrates addictive nature of communication using text
261349 -        to convey information.  It also shows a huge inventory of
261350 -        information is being generated.  SDS adds value to this
261351 -        addictive inventory.
261353 -         ..
261354 -    8.  While texting per se is not conducive to using SDS for
261355 -        "thinking through writing" it is a first step to capturing
261356 -        communication that can be managed with SDS by adding
261357 -        "intelligence" from "chronology, context, and connections" that
261358 -        transform information into the "power of knowledge," see NWO.
261359 -        ref OF 13 A56M
261361 -         ..
261362 -    9.  Ross has talked in years past about integrating SDS with small
261363 -        devices that have gained ground in the market place.  The
261364 -        texting craze, which shows no signs of being a mere passing
261365 -        fad, seems like a critical enabling force toward Knowledge
261366 -        Management, perhaps leading selling millions of SDS programs.
261367 -        We'll see what happens.
261368 -
261375 -
261376 -
261377 -
261378 -
261379 -
261380 -
261381 -
261382 -
261383 -
261384 -
261385 -
261386 -
261387 -
2614 -