Welch Company
San Francisco, CA


S U M M A R Y


DIARY: August 17, 2010 07:20 AM Tuesday; Rod Welch

Flowers to Kaiser, UCSF, Wellness Community commend care for Millie.

1...Summary/Objective


..............
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CONTACTS 

SUBJECTS
Flowers Ordered from Just Flowers Commemorate Millie Buck Commend Me

1203 -
1203 -    ..
1204 - Summary/Objective
1205 -
120501 - Follow up ref SDS 1 0000.
120502 -
120503 -
120504 -
120506 -  ..
1206 -
1207 -
1208 - Progress
1209 -
120901 - Ordered flowers to commemorate Millie's care at Kaiser, UCSF, and the
120902 - Wellness Community, as related in memoriam on 100731 2221. ref SDS 1
120903 - RZ5H
120905 -  ..
120906 - Called...
120908 -  ..
120909 - Just Flowers in Walnut Creek...................... 800 777 1911
120910 -
120911 -              http://www.justflowers.com/google/florist/CA_California/Walnut-Creek_Florist.asp?m1=10385-200-2.4727&gclid=CNCT4JPlwKMCFQEMbAod7ELbiA&se=1
120913 -  ..
120914 - Selected.................................. Loving Expression  $49.99
120915 -
120916 -                     Item.................. 6457-4727-1130
120918 -  ..
120919 - Talked to Mike....
120920 -
120921 -        1.  Kaiser Oncology Department......................  $ 94.63
120922 -
120923 -            To:  Doctor Johnson, Doctor Riley-Paul,
120924 -            Arlette, Paula, Cisi, Bella, Barbara, Anne,
120925 -            Sheree, Diana, Laura, and many, many others
120927 -             ..
120928 -            Ordered premium arrangement
120930 -             ..
120931 -            Congratulations pioneering care for stage 5 cancer in the
120932 -            21st century.  Millie loved, respected, and admired the
120933 -            many care givers who extended her time to enjoy a life
120934 -            worth living.  She worked hard to be a good partner
120935 -            treating cancer as a "chronic disease."  Millie now walks
120936 -            with Angels, and prays God speed for all to carry on making
120937 -            the world a "better place."
120938 -
120939 -                [...below, received confirmation of order. ref SDS 0
120940 -                I66J
120942 -                 ..
120943 -                [On 100817 1715 Arlette called with appreciation from
120944 -                Kaiser Oncology Department for flowers commemorating
120945 -                Millie's care the past 10 years. ref SDS 2 QS5H
120947 -                 ..
120948 -                [On 101110 2025 met Sharee at Costco, and she did not
120949 -                remember seeing the flowers nor the card commending
120950 -                Kaiser for taking good care of Millie. ref SDS 3 MY5M
120952 -             ..
120953 -            With deep appreciation.
120955 -             ..
120956 -            Rod
120957 -
120959 -             ..
120960 -        2.  Kaiser CT Department                               65.00
120961 -
120962 -            In memoriam, Millie walks with Angels.
120964 -             ..
120965 -            Congratulations for innovating solutions that extended
120966 -            Millie's time to enjoy a life worth living, even with
120967 -            cancer.  Upgrading services for Power Port technology. and
120968 -            patient assistance was not always fun, but somehow everyone
120969 -            came through, so now others can benefit.  Millie greatly
120970 -            enjoyed, admired, and respected the many wonderful care
120971 -            providers in the CT Department.
120973 -             ..
120974 -            With deep appreciation.
120976 -             ..
120977 -            Rod
120979 -             ..
120980 -        3.  UCSF Chemotherapy Infusion Clinic                  94.63
120981 -
120982 -            Ordered premium arrangement
120984 -             ..
120985 -            To:  Doctor Rugo, Doctor Hsu, Brigid, Tara, Glenna, Mike,
120986 -            Catherine, Diane, Stephanie, and many, many others.
120988 -             ..
120989 -            Congratulations pioneering care for stage 5 cancer in the
120990 -            21st century.  Millie loved, respected, and admired the
120991 -            many care givers who extended her time to enjoy a life
120992 -            worth living.  She worked hard to be a good partner
120993 -            treating cancer as a "chronic disease."  Millie now walks
120994 -            with Angels, and prays God speed for all to carry on making
120995 -            the world a "better place."
120997 -             ..
120998 -            With deep appreciation.
121000 -             ..
121001 -            Rod
121002 -            ..
121003 -                                                       $ 65.00
121004 -        4.  Wellness Community
121005 -
121006 -            Thanks so very much for love and support the past 10 years
121007 -            helping extend Milie's time to enjoy a life worth living
121008 -            even with cancer.  Her time with the Wellness Community was
121009 -            a microcosm of helping doctors overcome despair and doubts
121010 -            from insurmountable challenges.  Millie now walks with
121011 -            Angels in a "better place," and hopes all her many friends
121012 -            at the Wellenss Community will carry on making the world a
121013 -            better place.
121015 -             ..
121016 -            With deep appreciation.
121018 -             ..
121019 -            Rod
121020 -
121022 -             ..
121023 -            Total price tax included....................... $ 324.17
121024 -
121026 -  ..
1211 -
1212 -
1213 - 0942
1214 -
121401 - Received letter from Just Flowers confirming order...
121402 -
121403 -    1.  Subject: Order #4396157 at justflowers.com
121404 -        Date: 17 Aug 2010 09:42:45 -0700
121411 -         ..
121412 -    2.  Thank you for choosing JUSTFLOWERS.COM for your recent flower
121413 -        and gift order.  We appreciate your business.
121415 -         ..
121416 -    3.  Your order number is 4396157
121418 -         ..
121419 -    4.  Your order was placed Tuesday, Aug 17, 09:42 am PST
121421 -         ..
121422 -    5.  Deliver on Tuesday, Aug 17, 2010
121423 -        To: Kaiser Oncology
121424 -        Kaiser Permanente
121425 -        1425 S Main St ,
121426 -        Walnut Creek, CA, 94596
121427 -        USA
121428 -        (925) 295-4030
121430 -         ..
121431 -    6.  Qty  Product              Price    ExtPrice       Item Number
121432 -        ----------------------------------------------------------------------------------------------------
121433 -        1    Loving Expression    $69.99     $69.99    6457-4727-1130
121434 -        ----------------------------------------------------------------------------------------------------
121435 -        Subtotal:..........................  $69.99
121436 -        Discount:                            ($5.00)
121437 -        Handling:                             $4.25
121438 -        Shipping or Service:                 $16.98
121439 -        Tax.................................. $8.41
121440 -         ..
121441 -    7.  Total............................... $94.63 Prices US currency
121442 -
121443 -                [...this is order Kaiser Oncology for above.
121444 -                ref SDS 0 6Z6G
121446 -         ..
121447 -    8.  Card Message:
121448 -
121449 -        Plese refer to yellow notes. Cx wants this on a Big Card that
121450 -        all these will fit.
121451 -
121452 -                [...message for Kaiser Oncology per above. ref SDS 0
121453 -                TM6K
121455 -                 ..
121456 -                [On 100817 1715 Arlette called with appreciation from
121457 -                Kaiser Oncology Department for flowers commemorating
121458 -                Millie's care the past 10 years. ref SDS 2 QS5H
121460 -         ..
121461 -    9.  Special Instructions:
121462 -
121463 -        Plese refer to yellow notes. Cx wants this on a Big Card that
121464 -        all these will fit.
121466 -         ..
121467 -   10.  Customer:
121468 -        Rod Welch
121469 -        1158 St Matthew Pl 103
121470 -        Concord, CA, 94518
121471 -        (925) 680-8947
121473 -         ..
121474 -   11.  Please review your order carefully to ensure that all names,
121475 -        products and delivery information are correct.
121477 -         ..
121478 -   12.  Have a question about your order?
121479 -
121480 -        a.  Call 800.716.7559 or 800.777.1911 or 213.867.0630.  Your
121481 -            order number is 4396157.
121482 -
121483 -        b.  Visit our online order inquiry page
121485 -             ..
121486 -        c.  Visit our online order inquiry page
121488 -         ..
121489 -   13.  We will do everything we can to accommodate your request or
121490 -        rectify the problem.
121492 -         ..
121493 -   14.  With best wishes,
121494 -
121495 -        JUSTFLOWERS.COM
121497 -         ..
121498 -   15.  ADDITIONAL COMMENTS REGARDING YOUR ORDER:
121500 -         ..
121501 -   16.  At JUSTFLOWERS.COM we are committed to delivering your
121502 -        important emotional sentiments on time and as fresh and
121503 -        beautiful as possible. Because of the nature, seasonality, and
121504 -        regional availability of flowers and plants, it is sometimes
121505 -        necessary to make substitutions of equal or greater value.  We
121506 -        will make every effort to maintain the "look and feel" of the
121507 -        arrangement by considering the overall shape, size, style, and
121508 -        color combinations. In single-variety arrangements the variety
121509 -        will take precedence over color. White roses and cream roses
121510 -        may be substituted for each other as well as peach roses and
121511 -        pink roses. Purple and pink orchids may need to be substituted
121512 -        for white orchids and visa versa.
121514 -         ..
121515 -   17.  Guarantee: We guarantee fresh and beautiful floral arrangements
121516 -        and quality gifts that will make your recipient smile. If you
121517 -        are not completely satisfied please contact us within 7 days of
121518 -        delivery by replying to this email or calling 213.867.0630,
121519 -        800.716.7559 or 800.777.1911 and we will gladly exchange your
121520 -        item, so as to rectify the issue.
121522 -         ..
121523 -   18.  Express Delivery: We are normally able to deliver within 4
121524 -        hours on florist delivered orders when our express delivery
121525 -        option is available during checkout. If your item is not
121526 -        delivered within 4 hours we can credit your express delivery
121527 -        fee back to your account. We will do our best to deliver within
121528 -        that time frame.
121530 -         ..
121531 -   19.  Specific Times: We are normally able to deliver within four
121532 -        hours on florist delivered orders when our express delivery
121533 -        option is available during checkout. We are unable to guarantee
121534 -        delivery at an exact time. If your item is not delivered within
121535 -        4 hours we can credit your express delivery fee back to your
121536 -        account.
121538 -         ..
121539 -   20.  You may request a time frame in the special instruction box
121540 -        when ordering, and we will do our best to deliver within the
121541 -        time frame, but we cannot guarantee delivery except for regular
121542 -        delivery times which are: 9am-5pm daily for orders going to a
121543 -        business, 8a-6pm for orders to a residence, hotel, or hospital,
121544 -        and 9a-2pm for orders going to a high school. During major
121545 -        holidays such as Valentine's Day and Mother's Day our florists
121546 -        operate extended hours and delivery times are 8am-8pm.
121548 -         ..
121549 -   21.  Substitutions for Special Occasions: Due to the importance of
121550 -        delivering orders for special occasions, such as funerals,
121551 -        birthdays, and anniversaries, and Mother's Day, on specific
121552 -        days, we may make a substitution of equal or greater value to
121553 -        ensure timely delivery, if the flowers you requested are not
121554 -        available, and we are not able to contact you via the phone
121555 -        number(s) or email address you provided us.
121557 -         ..
121558 -   22.  Weather: JUSTFLOWERS.COM is not responsible for delays in
121559 -        delivery of florist-delivered or shipped products caused by
121560 -        severe weather conditions or other acts of God and cannot offer
121561 -        discounts on such orders. In the event that a product arrives
121562 -        early, the recipient can enjoy the gift early, but we are
121563 -        unable to offer a discount based on early deliveries .
121565 -         ..
121566 -   23.  Cancellations: Due to the nature of florist delivered products,
121567 -        we are unable to cancel an order once it has already been sent
121568 -        out to a florist delivery. If you just placed an order and wish
121569 -        to cancel please call 213.867.0630, 800.716.7559 or
121570 -        800.777.1911.
121572 -         ..
121573 -   24.  Funerals: These orders are our very highest priority. If you
121574 -        have ordered too late to make the funeral service we will call
121575 -        to let you know quickly so that you can make other arrangements
121576 -        or have something sent to the home of the family. If you do not
121577 -        know the zip code or exact address of the funeral home we will
121578 -        look it up for you. We normally contact the funeral home anyway
121579 -        to verify the time of the viewing and make arrangements for the
121580 -        flower delivery.
121582 -         ..
121583 -   25.  If you have selected a delivery date that is before the actual
121584 -        viewing we will deliver to the viewing per the funeral home
121585 -        instructions. If you have ordered for a funeral viewing and it
121586 -        is too late to deliver, we will contact the funeral home to
121587 -        verify the time of the viewing or service on and reschedule the
121588 -        order.
121590 -         ..
121591 -   26.  (If an order is for a Funeral Viewing or Funeral Service, we
121592 -        will contact the funeral home to verify that there is a viewing
121593 -        or service on Monday and reschedule the order.)
121595 -         ..
121596 -   27.  Weekend Delivery Guarantee: Deliveries are available in most
121597 -        major cities on Saturday and Sunday in the USA. If we are
121598 -        unable to arrange for delivery on Sunday and time permits we
121599 -        will setup for delivery on Saturday, including Birthday and
121600 -        Anniversaries. If Saturday or Sunday is not available, then the
121601 -        order will be delivered on Monday with a note of apology from
121602 -        our company.
121604 -         ..
121605 -   28.  Deliveries on 2/12/2010: Deliveries are available in most
121606 -        cities on Friday 2/12, in the USA. If we are unable to make
121607 -        your Friday delivery and time permits, we will deliver the gift
121608 -        on Saturday. Thank you. During major holidays such as
121609 -        Valentine's Day and Mother's Day our florists operate extended
121610 -        hours and delivery times are 8am-8pm.
121612 -         ..
121613 -   29.  Price Change: Some local florists have minimum dollar amounts
121614 -        for orders. We are committed to matching you with a local
121615 -        florist that can fill your order for your selected item(s)'s
121616 -        paid dollar-amount. However, there are rare occasions when the
121617 -        most cost-effective local florist's minimum exceeds the amount
121618 -        you paid for your selected item(s). We will contact you if such
121619 -        a situation arises.
121621 -         ..
121622 -        8/17/2010 9:42:44 AM :WDC105:
121623 -
121624 -
121626 -  ..
1217 -
1218 -
1219 - 0956
1220 -
122001 - Received letter from Just Flowers confirming order...
122002 -
122003 -    1.  Subject: Order #4396167 at justflowers.com
122004 -        Date: 17 Aug 2010 09:56:07 -0700
122011 -         ..
122012 -    2.  Thank you for choosing JUSTFLOWERS.COM for your recent flower
122013 -        and gift order.  We appreciate your business.
122015 -         ..
122016 -    3.  Your order number is 4396167
122018 -         ..
122019 -    4.  Your order was placed Tuesday, Aug 17, 09:56 am PST
122021 -         ..
122022 -    5.  Deliver on Tuesday, Aug 17, 2010
122023 -        To: Kaiser CT Department
122024 -        Kaiser Permanente
122025 -        1425 S Main St ,
122026 -        Walnut Creek, CA, 94596
122027 -        USA
122028 -        (925) 680-8947
122030 -         ..
122031 -    6.  Qty  Product              Price    ExtPrice       Item Number
122032 -        ----------------------------------------------------------------------------------------------------
122033 -        1    Loving Expression    $49.99     $49.99    6457-4727-1130
122034 -        ----------------------------------------------------------------------------------------------------
122035 -        Subtotal:..........................  $49.99
122036 -        Handling:                             $2.99
122037 -        Shipping or Service:                 $16.98
122038 -        Tax.................................. $6.82
122039 -         ..
122040 -    7.  Total............................... $76.78 Prices US currency
122041 -
122042 -            [...this is order for above. ref SDS 0 5U6G
122044 -         ..
122045 -        Remainder of order is same as for 1st order. ref SDS 0 WC5G
122046 -
122047 -            [...message for Kaiser Oncology per above. ref SDS 0 5U6G
122048 -
122049 -
122051 -  ..
1221 -
1222 -
1223 - 1003
1224 -
122401 - Received letter from Just Flowers confirming order...
122402 -
122403 -    1.  Subject: Order #4396179 at justflowers.com
122404 -        Date: 17 Aug 2010 10:03:46 -0700
122411 -         ..
122412 -    2.  Thank you for choosing JUSTFLOWERS.COM for your recent flower
122413 -        and gift order.  We appreciate your business.
122415 -         ..
122416 -    3.  Your order number is 4396179
122418 -         ..
122419 -    4.  Your order was placed Tuesday, Aug 17, 10:03 am PST
122421 -         ..
122422 -    5.  Deliver on Tuesday, Aug 17, 2010
122423 -        To: University of California Medical Center
122424 -        UCSF Med Center/Fusion Clinic
122425 -        1600 Divasadero, 5th Floor,
122426 -        San Francisco, CA  94115
122427 -        USA
122428 -        (415) 353-7155
122430 -         ..
122431 -    6.  Qty  Product              Price    ExtPrice       Item Number
122432 -        ----------------------------------------------------------------------------------------------------
122433 -        1    Loving Expression    $69.99     $69.99    6457-4727-1130
122434 -        ----------------------------------------------------------------------------------------------------
122435 -        Subtotal:..........................  $69.99
122436 -        Handling:                             $4.25
122437 -        Shipping or Service:                 $16.98
122438 -        Tax.................................. $8.89
122439 -         ..
122440 -    7.  Total...............................$100.11 Prices US currency
122441 -
122442 -            [...this is order UCSF Oncology for above. ref SDS 0 5U6T
122444 -         ..
122445 -        Remainder of order is same as for 1st order. ref SDS 0 WC5G
122446 -
122447 -            [...message for Kaiser Oncology per above. ref SDS 0 I06L
122448 -
122449 -
122450 -
122451 -
122452 -
122454 -  ..
1225 -
1226 -
1227 - 1009
1228 -
122801 - Received letter from Just Flowers confirming order...
122802 -
122803 -    1.  Subject: Order #4396190 at justflowers.com
122804 -        Date: 17 Aug 2010 09:56:37 -0700
122811 -         ..
122812 -    2.  Thank you for choosing JUSTFLOWERS.COM for your recent flower
122813 -        and gift order.  We appreciate your business.
122815 -         ..
122816 -    3.  Your order number is 4396190
122818 -         ..
122819 -    4.  Your order was placed Tuesday, Aug 17, 10:09 am PST
122821 -         ..
122822 -    5.  Deliver on Wednesday, Aug 18, 2010
122823 -        To: Wellness Community
122824 -        The Wellness Community
122825 -        3276 McNutt Avenue
122826 -        Walnut Creek, CA, 94597
122827 -        USA
122829 -         ..
122830 -    6.  Qty  Product              Price    ExtPrice       Item Number
122831 -        ----------------------------------------------------------------------------------------------------
122832 -        1    Loving Expression    $49.99     $49.99    6457-4727-1130
122833 -        ----------------------------------------------------------------------------------------------------
122834 -        Subtotal:..........................  $49.99
122835 -        Handling:                             $2.99
122836 -        Shipping or Service:                 $16.98
122837 -        Tax.................................. $6.82
122838 -         ..
122839 -    7.  Total............................... $76.78 Prices US currency
122840 -
122841 -            [...this is order for above. ref SDS 0 IU6M
122843 -         ..
122844 -        Remainder of order is same as for 1st order. ref SDS 0 WC5G
122845 -
122846 -            [...message for Kaiser Oncology per above. ref SDS 0 IU6M
122847 -
122848 -
122849 -
122850 -
122851 -
122852 -
122853 -
122854 -
122855 -
122856 -
122857 -
122858 -
122859 -
1229 -