THE WELCH COMPANY
440 Davis Court #1602
San Francisco, CA 94111-2496
415 781 5700
rodwelch@pacbell.net
S U M M A R Y
DIARY: December 3, 2009 08:03 AM Thursday;
Rod Welch
LG washer dryer upgrade Danielle called schedule deliver in about 2 weeks.
1...Summary/Objective
2...LG Offers Free Upgrade Washer Dryer to Field Test Improvements
..............
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CONTACTS
0201 - Home Depot 0634
020101 - Mr. Wayne Birchette
020102 - Appliance Specialist
020104 - Appliance Department
SUBJECTS
Default Null Subject Account for Blank Record
0603 -
0603 - ..
0604 - Summary/Objective
0605 -
060501 - Follow up ref SDS 12 0000. ref SDS 11 0000.
060502 -
060503 -
060504 -
060505 -
060507 - ..
0606 -
0607 -
0608 - Progress
0609 -
060901 - LG Offers Free Upgrade Washer Dryer to Field Test Improvements
060902 -
060903 - Follow up ref SDS 12 IR6G, ref SDS 11 IR6G.
060904 -
060905 - Danielle called this morning and advised that the new upgraded LG
060906 - washer and dryer will be shipped next week on or about 091208.
060907 - Danielle expects delivery and installation will occur the following
060908 - week.
060909 -
060910 - [On 091204 1037 at 1143 in letter from LG Danielle confirms new
060911 - LG washer dryer will ship from factory to LG in Alabama on
060912 - 091211, ref SDS 13 Z15M; shipping dates to California, and
060913 - delivery to Millie is pending. ref SDS 13 Z16V
060915 - ..
060916 - [On 091211 1202 Danielle called and advised that the LG
060917 - factory shipped the washer and dryer directly to Millie,
060918 - ref SDS 14 PPVW, Danielle confirmed this understanding in a
060919 - letter. ref SDS 14 4Q50
060921 - ..
060922 - Millie received following letter from LG confirming planning in
060923 - Danielle's call today...
060924 -
060925 - 1. Subject: LG Washing Machine
060926 - Date: Thu, 3 Dec 2009 10:19:55 -0600
060930 - ..
060931 - 2. Good Morning,
060932 -
060933 - Per my conversation with Mr. Welch, I wanted to send this
060934 - follow up email to you.
060936 - ..
060937 - 3. As we have discussed, we are processing an exchange for you as
060938 - part of a field rest for our new reengineered washing machine
060939 - along with the matching dryer. LG will be completing this
060940 - exchange at no cost to you and will also provide you with a 1
060941 - year manufacturer's warranty on this new machine beginning on
060942 - the date of delivery of your new unit.
060944 - ..
060945 - From some reason, Danielle does not confirm shiping and delivery
060946 - dates, per telecon above. ref SDS 0 IR6G
060947 -
060948 - [On 091204 1037 Millie sent a letter asking LG to confirm
060949 - shipping dates. ref SDS 13 PPVW
060950 -
060951 - [On 091204 1037 at 1143 in letter from LG Danielle confirms
060952 - new LG washer dryer will ship from factory to LG in Alabama
060953 - on 091211, ref SDS 13 Z15M; shipping dates to California,
060954 - and delivery to Millie is pending. ref SDS 13 Z16V
060956 - ..
060957 - [On 091211 1202 Danielle called and advised that the LG
060958 - factory shipped the washer and dryer directly to Millie,
060959 - ref SDS 14 PPVW, Danielle confirmed this understanding in a
060960 - letter. ref SDS 14 4Q50
060962 - ..
060963 - LG letter from Danielle...
060964 -
060965 - 4. If you have any questions, please feel free to contact me
060966 - either via email or my direct phone line listed below.
060968 - ..
060969 - 5. Thank you,
060970 -
060971 -
060975 - ..
060976 - 7. LG Electronics Alabama, Inc.
060982 - ..
060983 - 8. On December 20th, my email address will be changed to
060984 -
060987 -
060988 -
060989 -
060990 -
060991 -
060992 -
060993 -
060994 -
060995 -
060996 -
0610 -
Distribution. . . . See "CONTACTS"