THE WELCH COMPANY
440 Davis Court #1602
San Francisco, CA 94111-2496
415 781 5700
rodwelch@pacbell.net


S U M M A R Y


DIARY: December 3, 2009 08:03 AM Thursday; Rod Welch

LG washer dryer upgrade Danielle called schedule deliver in about 2 weeks.

1...Summary/Objective
2...LG Offers Free Upgrade Washer Dryer to Field Test Improvements


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CONTACTS 
0201 - Home Depot 0634
020101 - Mr. Wayne Birchette
020102 - Appliance Specialist
020104 - Appliance Department

SUBJECTS
Default Null Subject Account for Blank Record

0603 -
0603 -    ..
0604 - Summary/Objective
0605 -
060501 - Follow up ref SDS 12 0000. ref SDS 11 0000.
060502 -
060503 -
060504 -
060505 -
060507 -  ..
0606 -
0607 -
0608 - Progress
0609 -
060901 - LG Offers Free Upgrade Washer Dryer to Field Test Improvements
060902 -
060903 - Follow up ref SDS 12 IR6G, ref SDS 11 IR6G.
060904 -
060905 - Danielle called this morning and advised that the new upgraded LG
060906 - washer and dryer will be shipped next week on or about 091208.
060907 - Danielle expects delivery and installation will occur the following
060908 - week.
060909 -
060910 -        [On 091204 1037 at 1143 in letter from LG Danielle confirms new
060911 -        LG washer dryer will ship from factory to LG in Alabama on
060912 -        091211, ref SDS 13 Z15M; shipping dates to California, and
060913 -        delivery to Millie is pending. ref SDS 13 Z16V
060915 -         ..
060916 -        [On 091211 1202 Danielle called and advised that the LG
060917 -        factory shipped the washer and dryer directly to Millie,
060918 -        ref SDS 14 PPVW, Danielle confirmed this understanding in a
060919 -        letter. ref SDS 14 4Q50
060921 -  ..
060922 - Millie received following letter from LG confirming planning in
060923 - Danielle's call today...
060924 -
060925 -    1.  Subject: LG Washing Machine
060926 -        Date: Thu, 3 Dec 2009 10:19:55 -0600
060930 -         ..
060931 -    2.  Good Morning,
060932 -
060933 -        Per my conversation with Mr. Welch, I wanted to send this
060934 -        follow up email to you.
060936 -         ..
060937 -    3.  As we have discussed, we are processing an exchange for you as
060938 -        part of a field rest for our new reengineered washing machine
060939 -        along with the matching dryer.  LG will be completing this
060940 -        exchange at no cost to you and will also provide you with a 1
060941 -        year manufacturer's warranty on this new machine beginning on
060942 -        the date of delivery of your new unit.
060944 -  ..
060945 - From some reason, Danielle does not confirm shiping and delivery
060946 - dates, per telecon above. ref SDS 0 IR6G
060947 -
060948 -            [On 091204 1037 Millie sent a letter asking LG to confirm
060949 -            shipping dates. ref SDS 13 PPVW
060950 -
060951 -            [On 091204 1037 at 1143 in letter from LG Danielle confirms
060952 -            new LG washer dryer will ship from factory to LG in Alabama
060953 -            on 091211, ref SDS 13 Z15M; shipping dates to California,
060954 -            and delivery to Millie is pending. ref SDS 13 Z16V
060956 -             ..
060957 -            [On 091211 1202 Danielle called and advised that the LG
060958 -            factory shipped the washer and dryer directly to Millie,
060959 -            ref SDS 14 PPVW, Danielle confirmed this understanding in a
060960 -            letter. ref SDS 14 4Q50
060962 -  ..
060963 - LG letter from Danielle...
060964 -
060965 -    4.  If you have any questions, please feel free to contact me
060966 -        either via email or my direct phone line listed below.
060968 -         ..
060969 -    5.  Thank you,
060970 -
060971 -
060975 -         ..
060976 -    7.  LG Electronics Alabama, Inc.
060982 -         ..
060983 -    8.  On December 20th, my email address will be changed to
060984 -
060987 -
060988 -
060989 -
060990 -
060991 -
060992 -
060993 -
060994 -
060995 -
060996 -
0610 -
Distribution. . . . See "CONTACTS"