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S U M M A R Y


DIARY: July 23, 2007 10:42 AM Monday; Rod Welch

Gary submits research on Knowledge Management for SDS development.

1...Summary/Objective
........11 Deadliest Sins of Knowledge Management


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CONTACTS 

SUBJECTS
Default Null Subject Account for Blank Record

0403 -
0403 -    ..
0404 - Summary/Objective
0405 -
040501 - Follow up ref SDS 3 0000.
040502 -
040503 -
040504 -
040506 -  ..
0406 -
0407 -
0408 - Progress
0409 -
040901 - Received a letter dated 070720 from Gary along with his SDS records.
040902 -
040903 - The letter discusses his record on the same date that has research on
040904 - Knowledge Management. ref SDS 4 0001  This supplements Gary's record
040905 - on 070712 that presents planning for SDS Windows version. ref SDS 3
040906 - MB70
040908 -  ..
040909 - Gary's record on 070720 reviews an article...
040910 -
040911 -        11 Deadliest Sins of Knowledge Management
040912 -
040913 - ...written by Fahey and Prusak. ref SDS 4 0001
040915 -  ..
040916 - Earlier, research on 011102 reviewed an article written on 010523 by
040917 - Larry Prusak on the origins of Knowledge Management. ref SDS 1 DT5F
040918 - The article recognizes Knowledge Management is mostly a marketing
040919 - scheme rather than an improvement on existing tools and methods.
040920 - ref SDS 1 SZ7O
040922 -  ..
040923 - Further research at that time on 011102 reviewed the article Gary
040924 - presents today on "...sins of Knowledge Management." ref SDS 1 CQ5M
040925 - Tom Davenport wrote an earlier article on the "7 deadly sins of
040926 - Knowledge Management" published in 1997. ref SDS 1 PZ4I
040928 -  ..
040929 - Gary's comments on failure to define Knowledge Management, ref SDS 4
040930 - NI3M, align with the review on 011102. ref SDS 1 TT6G
040932 -  ..
040933 - Knowledge "flow" emphasized by Fahey and Prusak above "stock" or
040934 - "repository" proposed by Doug's DKR presents a false dichotomy in
040935 - Gary's analysis on 070720, ref SDS 4 FI3O, and aligns with review on
040936 - 011102. ref SDS 1 IS6M
040938 -  ..
040939 - Knowledge exists mainly in the minds of people; and Gary notes this
040940 - presents an opportunity for tools to capture a greater share and
040941 - manage the record, ref SDS 4 FI4R, under aegis of Knowledge
040942 - Management, Communiation Metrics, intelligence support, what have you,
040943 - as shown on 011102. ref SDS 1 IT3Q
040945 -  ..
040946 - Focusing on past and present to plan for the future is noted by Gary
040947 - in his record on 070712, ref SDS 4 NH6P, and aligns with review on
040948 - 011102 showing Fahey and Prusak construction of this "sin" conflicts
040949 - with the architecture of human cognition. ref SDS 1 IT4Y
040951 -  ..
040952 - Metrics for Knowledge Management are suggested in Gary's record on
040953 - 070712 to focus on clues of "success." ref SDS 4 FI6V  Earlier review
040954 - on 011102 notes Prusak seems to indicate measurement of Knowledge
040955 - Management advanced significantly from a "sin" that was beyond reach
040956 - in 1998, ref SDS 1 IT5Y, to "clear progress" reported in an article
040957 - reviewed on 011102.  No examples or clues are presented by Prusak to
040958 - show how Knowledge Management might be measured, nor otherwise to
040959 - support a claim of progress on this issue. ref SDS 2 01CO
040961 -  ..
040962 - SDS support for Communication Metrics measures benefits of Knowledge
040963 - Management to save lives, time, and money by improving accuracy.
040964 - Economic benefits are measured from reducing the cost of rework.
040965 - ref SDS 2 H35F
040967 -  ..
040968 - Civilization is a big clue and powerful macro measure of "success"
040969 - improving quality of life cited in the record on 011102 and which is
040970 - derived from initial steps toward Knowledge Management using alphabet
040971 - technology, and more recently, cars, planes, trains, telephones,
040972 - email, and so forth that improve collaboration, and ability to
040973 - discover and maintain order to make sense of complexity by orders of
040974 - magnitude. ref SDS 2 EU4O
040975 -
040976 -
040977 -
040978 -
040979 -
040980 -
040981 -
040982 -
040983 -
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040985 -
040986 -
0410 -