CONTACTS 

SUBJECTS
Refrigerator GE Service Fix Freezer Defrost Drain Overflow Problem
Refrigerator Leaking Again Contacted Home Depot for Referral to Anot

0504 -
0504 -    ..
0505 - Summary/Objective
0506 -
050601 - Follow up ref SDS 12 0000. ref SDS 11 0000.
050602 -
050603 -
050604 -
050605 -
050607 -  ..
0507 -
0508 -
0509 - Progress
0510 -
051001 - Asked for Paul.
051002 -
051003 - Background...
051004 -
051005 -              Letter to Paul.......... 050616, ref SDS 7 LM5L,
051007 -               ..
051008 -              Service................. 050620, ref SDS 8 0001
051010 -               ..
051011 -              Letter to Paul notify
051012 -              product defective....... 050620, ref SDS 8 JY9H
051014 -               ..
051015 -              Discussion Danelle...... 050627, ref SDS 9 018H
051017 -               ..
051018 -              GE's offers half off
051019 -              on replacement.......... 050628, ref SDS 10 PJ6B
051021 -               ..
051022 -              GE discloses replacement
051023 -              spec, not clear same
051024 -              problem does not
051025 -              exist................... 050630, ref SDS 11 0001
051027 -               ..
051028 -              GE discloses cost
051029 -              of replacement.......... 050707, ref SDS 12 9C4F
051030 -
051031 -
051033 -  ..
051034 - Called GE on case number....
051036 -  ..
051037 - Telephone number was...
051038 -
051039 -            800 386 1215
051041 -  ..
051042 - On hold...
051044 -  ..
051045 - Talked to Bernadete
051046 -
051047 -    Case Number:  4944578
051049 -  ..
051050 - Bernadete confirmed the price of...
051051 -
051052 -                     $507.79
051053 -
051054 - ...delivered, installed, tax included.
051056 -  ..
051057 - Bernadete says that before finalizing this transaction, we should
051058 - check the floor models to make sure we will be satisfied.  She said
051059 - to call...
051061 -  ..
051062 - Lowes...
051063 -
051064 -
051065 -            707 455 4400
051067 -  ..
051068 - Best Buy
051069 -
051070 -            925 988 0256
051072 -  ..
051073 - Sears
051074 -
051075 -            925 246 1900
051077 -  ..
051078 - We called Lowes and Best Buy and they said the item is not in stock.
051080 -  ..
051081 - We called Sears and talked to Angi.  She said they don't have in stock
051082 - the model GE specifies, GTS22JCPWW, but have a similar model that is
051083 - smaller.
051084 -
051085 -
051087 -  ..
0511 -
0512 -
0513 - 1537
0514 -
051401 - We drove to Sears at the mall in Pleasant Hill.  Talked to Angi.  She
051402 - showed us the smaller model.  It does not look like the picture on the
051403 - Internet, nor like the one we already have.  For one thing, we did not
051404 - see an ice maker.
051406 -  ..
051407 - Angi spent about 15 minutes researching her GE product catalog book,
051408 - and found several models close the one GE is offering, but they don't
051409 - have any of them in stock either.
051411 -  ..
051412 - Angi suggested going to Best Buy and Fry's because they carry GE
051413 - refrigerators.  Since we have already talked to Best Buy and learned
051414 - they don't have the model in stock that GE is specifying, and since it
051415 - is getting late, and Millie has to get home to take her medication for
051416 - cancer, we decided not to visit Fry's.
051417 -
051418 -
051420 -  ..
0515 -
0516 -
0517 - 1737
0518 -
051801 - Called Fry's.
051802 -
051803 - Was on hold for 20 minutes, waiting to talk to a salesman, and so
051804 - gave up.
051805 -
051806 -
051807 -
051808 -
051809 -
051810 -
051811 -
051812 -
051813 -
051814 -
0519 -