THE WELCH COMPANY
440 Davis Court #1602
San Francisco, CA 94111-2496
415 781 5700
rodwelch@pacbell.net


S U M M A R Y


DIARY: January 9, 2004 10:37 AM Friday; Rod Welch

Call Gopal Kapur at C4PM on letter to market SDS through PM events.

1...Summary/Objective


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CONTACTS 
0201 - Center for Project Management                                                                                                                                      O-00000830 0101
020101 - Mr. Gopal Kapur                                                                                                                                                  O-00000830 0101
020102 - President
020104 - Executive Office                                                                                                                                                 O-00000830 0101
0202 - Center for Project Management                                                                                                                                      O-00000830 0102
020201 - Mr. Raj Kapur;
020203 - Executive Office                                                                                                                                                 O-00000830 0102

SUBJECTS
Project Management Seminars Good Way to Introduce SDS Com Metrics Gop
Center for Project Management Gopal Kapur President Requested Informa
Seminar Deliverable SDS Record Like 950428 Demonstrate Audit Trail Me
C4PM Expand Marketing Appeal Offering Solution to Poor Documentation
Requests Information on SDS Telecon Gopal Kapur
Analyst New Work Role Start with Assistant Project Manager Communicat
Seminar Expand on Project Management to Integrate Cost Schedule and C
Work Role New Analyst Start with Assistant Project Manager Communicat
Analyst Writes Contemporaneous During Performance of Meeting Using
Assistant Project Manager Perform Com Metrics Project Management Offe
Kapur, Gopal SDS Communication Metrics Explanation Submitted Propose
New Work Role Analyst Start with Assistant Project Manager Communicat
Transformation Project Management Opportunity to Explain Assistant Pr
Analyst New Work Role Start with Assistant Project Manager Communicat

2316 -
2316 -    ..
2317 - Summary/Objective
2318 -
231801 - Follow up ref SDS 19 0000. ref SDS 18 0000.
231802 -
231803 - Left message at the number in Palm Desert to follow up telecon on
231804 - 031222 when Gopal indicated he has asked two (2) members of his team
231805 - to review SDS and Com Metrics. ref SDS 19 0001
231807 -  ..
231808 - Called Gopal's number in San Ramon.
231810 -  ..
231811 - Talked to his son, Raj, who advised that Gopal is traveling in India
231812 - for a few weeks.
231814 -  ..
231815 - We reviewed Gopal's letter on 031206 asking about SDS and Com
231816 - Metrics. ref SDS 14 0001
231817 -
231818 -       SDS and Com Metrics are explained in the record on 031212.
231819 -       ref SDS 17 KO5L
231821 -  ..
231822 - Raj advised he has not received a copy of the letter, ref DIP 3 0001,
231823 - submitted to Gopal on 031220, ref SDS 18 0001, following up telecon on
231824 - 031212, ref SDS 17 0001, and proposing consideration of marketing
231825 - initiatives.
231826 -
231827 -        Marketing concept....
231828 -
231829 -               Communication is 80% - 90% of daily management.
231831 -                ..
231832 -               Communication Metrics complements cost and schedule
231833 -               control to improve productivity and earnings, based on
231834 -               review of Kerzner lecture, reported on 950202.
231835 -               ref SDS 3 XW66
231837 -      ..
231838 -     [On 040114 talked to Raj, he is expecting to research SDS and Com
231839 -     Metrics for a call with Gopal on Friday, 040116. ref SDS 20 0001
231840 -
231842 -  ..
231843 - Raj asked about business objectives?
231845 -  ..
231846 - Initially, would like to explore potential for incorporating Com
231847 - Metrics into seminars on project management, as discussed with Gopal
231848 - on 031212, ref SDS 17 HU6H, and again on 031222. ref SDS 19 CM49  The
231849 - objective to foster a culture of knowledge that transforms latent
231850 - demand for "knowledge" support into commercial demand for products and
231851 - services requires education, advertising and professional papers,
231852 - ref SDS 15 PE5F, as part of an overall marketing strategy reported on
231853 - 031211. ref SDS 15 PE80
231855 -  ..
231856 - Raj asked about acceptance by customers so far?
231858 -  ..
231859 - This is listed in the record of the discussion with Gopal on 031212.
231860 - ref SDS 17 6W5F
231862 -  ..
231863 - Longer term we can explore working toward agreement to develop and
231864 - market SDS for Com Metrics, along the lines entered with Gary
231865 - at Aerospace company and more recently with Jerry Nord at CSG. ref OF 1 0001  Raj
231866 - advised that C4PM sells consulting services, so there is potential to
231867 - increase sales by increasing scope of services to include
231868 - Communication Metrics.  Services include support for project launch,
231869 - facilitating and reporting on meetings, and project closeout, e.g.,
231870 - dispute resolution.  An example is the scope of services prepared by
231871 - the US Army Corps of Engineers. ref DRP 4 4929
231873 -  ..
231874 - Raj will discuss this initiative with Gopal this Sunday when Gopal
231875 - calls from India.
231876 -
231877 -     [On 040114 talked to Raj, he is expecting to research SDS and Com
231878 -     Metrics for a call with Gopal on Friday, 040116. ref SDS 20 0001
231879 -
231880 -
231881 -
231883 -  ..
2319 -
2320 -
2321 - 1252
2322 -
232201 - Submitted following letter to Raj confirming these understandings...
232202 -
232203 -    1.  Subject: SDS and Com Metrics
232204 -        Date: Fri, 09 Jan 2004 12:51:15 -0800
232205 -        From: Rod Welch
232206 -        To: "Kapur, Raj"
232207 -        CC: "Kapur, Gopal"
232214 -         ..
232215 -    2.  Dear Raj,
232217 -         ..
232218 -    3.  This confirms our telecon this morning, ref SDS 0 GC4J,
232219 -        following up discussions with your dad, last month, per the
232220 -        copy of a letter to Gopal on 031212, shown below. ref SDS 17
232221 -        0001
232223 -         ..
232224 -    4.  As mentioned to your dad, when you click on the link in this
232225 -        letter, a resource for a new way of working is opened.  By
232226 -        definition anything "new" is unfamiliar" and so should be used
232227 -        cautiously.  People working with SDS records, especially in the
232228 -        beginning, should be cautious about opening links because links
232229 -        in SDS are an analog of human thought, noted by the US Army
232230 -        Corps of Engineers in their report on 970328. ref DRP 4 6172
232232 -         ..
232233 -    5.  Key points...
232234 -
232235 -          a.  SDS records are intended to be read online rather than
232236 -              printed, so that people have access to the connections
232237 -              that provide context and verify accuracy; and
232238 -
232239 -          b.  Use the "Back" button on your browser to return to your
232240 -              original place.
232242 -               ..
232243 -          c.  Don't get frustrated if you get lost in the links.
232244 -              Sometimes it is easier to call and discuss new ideas and
232245 -              to get orientation on navigating through "Knowledge
232246 -              Space."  You can call me at 925 680 8948.
232248 -         ..
232249 -    6.  As we discussed, a copy of this letter sent to your dad will
232250 -        provide common background for your discussion with him on
232251 -        Sunday, assuming Gopal is able to get his email by then.
232253 -         ..
232254 -    7.  Thanks for taking time this morning to discuss this new
232255 -        opportunity.
232257 -         ..
232258 -    8.  Rod
232259 -
232260 -           [On 040114 talked to Raj, he is expecting to research SDS
232261 -           and Com Metrics for a call with Gopal on Friday, 040116.
232262 -           ref SDS 20 0001
232263 -
232264 -
232265 -
232266 -
232267 -
232268 -
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232270 -
232271 -
2323 -
Distribution. . . . See "CONTACTS"