CONTACTS 
0201 - CSG Systems, Inc.
020101 - Mr. Jerry J. Nord

SUBJECTS
Install SDS for Jerry Nord Completed to Complement Tom Gilbert Learni
Configure SDS for Jerry Nord Completed to Complement Tom Gilbert Lear
Install SDS for Jerry Nord Completed to Complement Tom Gilbert Learni
SDS Installation for Jerry Nord Completed to Complement Tom Gilbert L

0706 -
0706 -    ..
0707 - Summary/Objective
0708 -
070801 - Follow up ref SDS 13 IQ7Q, ref SDS 7 0000.
070803 -         ..
070804 -        Jerry is working on the list of questions Jonathan has set out
070805 -        on developing SDS capability in Microsoft programs for Outlook,
070806 -        Word, etc, following up the discussion on 031009. ref SDS 13
070807 -        7I3J  Jerry will submit the list tomorrow for comment by Morris
070808 -        and Gary.
070810 -  ..
070811 - We implemented planning in Jerry's letter on 031010...
070812 -
070813 -    1.  Subject: RE: SDS Configuration
070814 -        Date: Fri, 10 Oct 2003 13:31:21 -0500
070815 -        From: "Nord, Jerry"
070816 -        To: "Rod Welch"
070818 -         ..
070819 -    2.  Rod,
070820 -
070821 -        That's fine.  I have loaded the file from the CD (takes about
070822 -        2.25 hours). Will load at home and do some connectivity testing
070823 -        to confirms assumption made that I can run SDS on home pc and
070824 -        work network.  I will pass CD on to Tom Monday morning so he
070825 -        can get started.  Am putting finishing touches on letter to
070826 -        Gary and Morris.  Will review it with Jonathan this evening and
070827 -        send out A.M., Saturday.
070829 -         ..
070830 -        JerryN
070832 -  ..
070833 - Jerry had already copied the files to his office computer from the CD
070834 - submitted to CSG on 030818, ref SDS 9 0001, following up the work he
070835 - did previously, as shown in his record on 030815. ref SDS 8 0001
070837 -  ..
070838 - Today, we used the history of installing and configuring SDS on
070839 - Jerry's office computer, reported on 030815, to install and configure
070840 - SDS again on Jerry's office computer. ref SDS 7 8N9N
070841 -
070842 -     [On 031016 installed SDS code updating the program from the date
070843 -     of the CD on 030808. ref SDS 14 WU9J
070845 -  ..
070846 - Things seem to work okay using the network, per planning during the
070847 - teleconference on 031002, ref SDS 10 EP38, and also noted in Jerry's
070848 - letter on 031010, per above. ref SDS 0 LV5N
070850 -  ..
070851 - After getting SDS and support tools configured for ftp and pkzip ops,
070852 - as explained on 030815, ref SDS 7 JO4P, we did some testing with
070853 - Jerry's records, and found that things seem to be working.
070855 -  ..
070856 - For orientation, we reviewed SDS record structure shown on the
070857 - Internet. ref OF 7 8558
070859 -  ..
070860 - Opened some contact records and entered contacts into Jerry's SDS
070861 - record on 030815, ref SDS 8 0001, to illustrate use of Enter key and
070862 - double clicking for opening things, and ESC for closing files.
070863 -
070864 -     Emphasized concept that SDS strives to enter data base data with
070865 -     the system to avoid time and errors that occur with typing.
070867 -      ..
070868 -     Offered to setup contacts for Jerry and Tom to reduce initial
070869 -     learning curve for using SDS.
070871 -  ..
070872 - We created a few links to demonstrate automated addressability,
070873 - developed on 020320, ref SDS 4 0001, and then published Jerry's first
070874 - SDS record on the Internet.
070876 -  ..
070877 - Demonstrated processes for using // in column 10 to suppress portions
070878 - of a record from publication.  Demonstrated procedure using the choice
070879 - for "Confidential" in the "Diary" menu of an SDS record to mark an
070880 - entire record so it cannot published on the Internet and is not
070881 - transferred to others in general transfers of SDS records to others.
070883 -  ..
070884 - Jerry will work on these tasks for his home computer.  I asked him to
070885 - call this evening if he needs help.
070887 -  ..
070888 - Jerry will touch base with Tom in the morning about process for
070889 - downloading files from the CD.
070891 -  ..
070892 - Sent a letter confirming these understandings, with the link to the
070893 - record on 030813 listing installation steps, ref SDS 7 8N9N, and
070894 - including explanation for printing the list of function keys.
070895 - ref SDS 7 XB6F
070897 -  ..
070898 - Put SDS update on Internet for Jerry and Tom to install.
070899 -
070900 -    Sent a copy to Tom, and also confirmed that Tom should call for
070901 -    help to install SDS.
070902 -
070903 -
070904 -
070905 -
070906 -
070907 -
070908 -
0710 -