CONTACTS 
0201 - ATT Internet
020101 - Mr. Donald McKenzie
020103 - Technical Support
020104 - Description
0202 - Pacific Bell
020201 - Ms. Debbie NLN; Salesman
020202 - ...........pacbell.com
020203 - DSL Orders
020204 - Ms. Amy NLN; Supervisor
020205 - ...........pacbell.com
020206 - DSL Orders
020207 - Ms. Pearl NLN; Supervisor
020208 - ...........pacbell.com
020209 - DSL Orders

SUBJECTS
DSL NTS Enter Net 300 Pac Bell DSL Software
31190677 Connection Dropped Timeout While Trying to Connect 472 CRC E
Correct Configuration to Avoid Noise on 8948 During Voice and DSL Tra

1005 -
1005 -    ..
1006 - Summary/Objective
1007 -
100701 - Follow up ref SDS 25 0000, ref SDS 24 0000.
100702 -
100703 - Dave advised he is taking the line 925 680 8948 out of service for a
100704 - short period to install a new circuit board for improving DSL service,
100705 - per telecon yesterday. ref SDS 25 RH6F
100706 -
100708 -  ..
1008 -
1009 -
1010 - 1048
1011 -
101101 - Dave called back.
101102 -
101103 - Pac Bell has modified the equipment.  He asked me to connect back to
101104 - the Internet in order to test the new work and configuration.  Dave
101105 - will call back later to discuss diagnostics and evauluation.
101106 -
101108 -  ..
1012 -
1013 -
1014 - 1748
1015 -
101501 - Dave called back.
101502 -
101503 - Advised that so far the modem seems to be holding the line.  The
101504 - connection has not dropped today, so that is a good sign, but does not
101505 - necessarily mean the problem is solved.
101507 -  ..
101508 - Dave agreed.  He is fishing in the dark to fix a problem by going down
101509 - a list fixing various possible contributors.
101511 -  ..
101512 - Dave requested a call to his pager, which is listed in the record on
101513 - 030528, ref SDS 25 0001, the next time the DSL connection is dropped,
101514 - and/or the error message for Timeout during connection occurs.  He
101515 - asked for a call next week to report progress, or sooner, if a problem
101516 - develops.
101517 -
101518 -     [On 030530 DSL dropped connection, and timeout occurred when
101519 -     attempting to reconnect. ref SDS 26 0001
101520 -
101521 -
101522 -
101523 -
101524 -
101525 -
101526 -
101527 -
101528 -
101529 -