CONTACTS 
0201 - Lan Plus, Inc.
020101 - Ms. Erlene Wise; Sales Representative
020103 - Sales Department
0202 - Lan Plus, Inc.
020201 - Ms. Julie Ma; Customer Representative
020202 - Customer Service

SUBJECTS
Procurement Keyboard 12 function keys
Lan Plus Sells Omni Key Keyboards Function Keys on Left Side
Received Avant Stellar Keyboard like Omni Keyboard Serial Number: 700
Keyboard Avant Stellar Like Omni Keyboard Fails to Boot on C13 Not Co
Received Keyboard from Lan Plus
RMA 116479 Arrangements Made to Replace Defective Keyboard
Keyboard Replacement Received Under RMA 116479
RMA 116479 Keyboard Replacement Received

1910 -
1910 -    ..
1911 - Summary/Objective
1912 -
191201 - Follow up ref SDS 9 0000, ref SDS 8 0000.
191202 -
191203 - Received ref DRT 1 0001 transmitting the replacement keyboard.
191204 - ref DRT 1 0001, and responding to our letter, ref DIP 3 0001
191205 - transmitting defective keyboard to Lan Plus for replacement.
191207 -  ..
191208 - Serial number on new keyboard is....
191209 -
191210 -
191211 -                      7006510 REV 10
191212 -
191214 -  ..
191215 - This keyboard has the key caps changed in the manner that we set them
191216 - up on the first keybard we returned.  However, the mapping is the
191217 - default factory mapping.  This suggests that someone fixed the
191218 - keyboard we returned and simply sent it back.
191220 -  ..
191221 - As long as the keyboard works properly, that is okay.
191223 -  ..
191224 - Instructions are in the record on 011203. ref SDS 7 P63J
191226 -  ..
191227 - Used instruction to set factory default settings. ref SDS 7 8E5I
191229 -  ..
191230 - Used instructions to remap keys to our standard configuration.
191231 -
191232 -        Changed Caps next to F6 to next to the Space Bar.
191233 -
191234 -        Changed Alt next to Space Bar to next to F10
191235 -
191236 -        Changed Ctrl next to F10 to next to F6.
191238 -         ..
191239 -        Changed ` next to F2 to between Alt and Caps.
191241 -         ..
191242 -        Changed Ctrl below \ to next to right end of Space Bar
191244 -         ..
191245 -        Changed Alt next to right end of Space Bar to below \
191246 -
191247 -            These have to be done by transferring from original
191248 -            postions shown on page 11 of the manual.
191249 -
191250 -            You have to transfer a key from the left side of the
191251 -            keyboard to the right side because pressing Ctrl on the
191252 -            right side of the keyboard ends the mapping process.
191254 -         ..
191255 -        Transferred Esc to next to F2.
191257 -         ..
191258 -        Transferred * to key next to Ctrl on right end of Space Bar
191260 -  ..
191261 - Tested by shutting down the system and turned it back on, and the
191262 - mappings held.
191264 -  ..
191265 - The new keyboard seems much noisier than the old keyboard.  It is not
191266 - a problem ordinarily, but when talking on the phone the noise shuts
191267 - off the speaker phone, so you cannot hear what people are saying.
191269 -  ..
191270 - There is nothing in the manual on setting the sound of the
191271 - keystrokes.
191272 -
191273 -
191274 -
191275 -
191276 -
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191281 -
191282 -