CONTACTS 
0201 - Ram Electronics Industries, Inc.     888 726 2440
020101 - Mr. Thomas Steves
020102 - tom@ramelectronics.net
020103 - Sales Department
0202 - Ram Electronics Industries           888 726 2440
020201 - Mr. Stephanie Dawson
020202 - steph@ramelectronics.net

SUBJECTS
SCSI Cable for Exabyte Mammoth LT SE NARR Tape Drive Connected to Ada
Terminator for SCSI Bus Cable for Exabyte Mammoth LT SE NARR Tape Dri
Terminator SCSI Bus Cable
Backup 127 MB/Min with New Adaptec SCSI 19160 Controller Adapter 197
Incorrect Spec for Terminator by Exabyte for External Cable when Inte
Exabyte Tape Drive Backing Up at 123 MB/Min with Adaptec 19160 Contro
Exabyte Incorrect Terminator Spec for External Cable when Internal Ta
Terminator for SCSI Cable Incorrectly Specified by Exabyte for Extern
279596 Called Exabyte on Problem for 010403 re Tape #21
RMA #SD-102301 Get Terminator M8570-ID50MA (IDC50 pin male , Active)

2712 -    ..
2713 - Summary/Objective
2714 -
271401 - Follow up ref SDS 7 0000, ref SDS 6 0000.
271402 -
271403 - Received ref DRT 1 0001 from Thomas at Ram Electronics responding to
271404 - the letter, ref DIP 5 0001 submitted on 010919 requesting procedure
271405 - for purchasing 2 Ram part M8570-ID50MA (IDC50 pin male , Active)
271406 - terminators, in exchange for returning incorrect terminators.
271407 - ref DIP 5 856M, as offered in Thomas' letter, ref DRP 5 005R,
271408 - explaining need to replace incorrect terminators purchased from Ram by
271409 - mistake due to an error in the Exabyte manual, as reported on 010919.
271410 - ref SDS 7 F26M
271411 -
271412 - Thomas says in his letter today....
271413 -
271414 -     Please contact Stephanie Dawson for an RMA number and return
271415 -     information. You may reach her at: steph@ramelectronics.net or by
271416 -     telephone at: 888 726-2440 9-5 EST M-F 856 488-9196  fax
271417 -
271418 -
271419 -
271420 -
271421 -  ..
2715 -
2716 -
2717 - 0707
2718 -
271801 - Called Stephanie Dawson.
271802 -
271803 -      Request 2 Ram part M8570-ID50MA (IDC50 pin male , Active)
271804 -      terminators, in exchange for returning 2 incorrect terminators,
271805 -      APT-32003AXL, per our letter, ref DIP 5 856M, submitted on
271806 -      011019, ref SDS 7 8E7L, and per Thomas' letter on 011022 received
271807 -      above. ref SDS 0 0001
271808 -
271809 - Stephanie asked for Ram invoice.
271810 - ..
271811 - Gave her the Ram invoice 0010123-IN dated 011015 which
271812 - correlates to the order 2191511 in the Ram letter, ref DRP 4 0001,
271813 - received on 011012. ref SDS 5 4A8M
271814 -
271815 - Stephanie gave....
271816 -
271817 -                RMA #SD-102301
271818 -
271819 -
271820 - She will submit the correct parts, and I will return the incorrect
271821 - parts using the save shipping box.
271822 -
271823 - Submitted ref DIT 1 0001 to Stephanie confirming these understandings,
271824 - and sent copy to Thomas.
271825 -
271826 -
271827 -
271828 -
271829 -
271830 -
271831 -
2719 -