440 Davis Court #1602
San Francisco, CA 94111-2496
415 781 5700

Date: Tue, 16 Jan 2001 11:49:31 -0800

04 00067 61 01011601

Mr. Pat Lincoln
Computer Science Laboratory
SRI International
333 Ravenswood Avenue
Menlo Park, CA 94025

Subject:   Collaboration Coordination Slow Progress
KM Dilemma -- Technology, Love or Loathe??

Dear Pat,

You probably don't have time for this, but, following your letter on January 11, 2001, noting goals to improve coordination and collaboration, new information has came forward that underscores bifurcation in KM between "people" skills and technology. Seems like we need both, as noted in my letter on December 22, 2000. But, biology generally divides all of us into folks that favor either KM as "people" skills, or KM as technology that does the "thinking," per AI goals.

Recent analysis on attending a professional conference reviews these binary forces that split KM into two camps, and addresses SRI concerns about improving management.

This subject is gaining wider attention, as seen from the following Harris poll on "Technology, Love or Loathe??" If you have time to participate in the poll, use the "password," 7943....

This reflects growing tension in the market place about finding a new technology for knowledge formulation that is both powerful and stable enough not to change every 5 minutes, as discussed with Doug on March 27, 2000.

This is a big issue both for SRI management, and SRI's mission to advance the nation, and civilization. It is a rare opportunity that by figuring out how to deploy KM that improves SRI's management, you can also make a big dent in the larger mission.

Let me know if I can help.



Rod Welch

Copy to:

  1. Engelbart, Douglas C.