THE WELCH COMPANY
440 Davis Court #1602
San Francisco, CA 94111-2496
415 781 5700





October 17, 1997                                                                     03 00050 97101701



Ross A. Chittenden
Chief of the Office of Project Management
Systems Implementation
Department of Transportation
Project Management Program, MS 28
P.O. Box 942874
1120 N. Street Room 2106
Sacramento, CA  94274-0001

Subject:  Cost Savings Report Communication Metrics
                 U.S. Army Corps of Engineers, Oct 7, 1997

Ref:   a. Telecon Ross/Rod Sep 30, 1997
          b. Meeting Ross/Rod Sep 26, 1997

Dear Ross,
Here is a report issued by the government last week showing Communication Metrics achieved ROI of 10:1. Evidence of substantial savings is welcome news for project managers burdened by a changing business environment. Of course, like cost and schedule control when they were introduced, there is work to overcome cultural wariness. Is there a way to bring these cost savings to Caltrans?

Sincerely,

THE WELCH COMPANY



Rod Welch


Enclosures