THE WELCH COMPANY
440 Davis Court #1602
San Francisco, CA 94111-2496
415 781 5700





May 29, 2001

03 00050 61 01052901



Mr. Bill DeHart, PMP
Project Manager
bdehart@home.com
Pacific Gas & Electric Company
Telecom Business Development
77 Beale Street; Room 2359, Mail Code N6D
P.O. Box 770000
San Francisco, CA 94105-1814

Subject:   SDS Demonstrate new Features

Dear Bill,

This confirms our meeting today. that demonstrated new features of SDS. You created several links in SDS records, and, also, linked documents to SDS records and to other documents, all by pressing Enter or double clicking. You, also, transferred SDS records and documents to the Internet with two clicks. These tasks require less than a second, essentially no noticeable time beyond that required to prepare daily communications, yet provide organization that enables SDS to improve productivity and earnings, which you discussed on July 9, 2000. Expanding use of SDS scales up the benefits of leveraging knowledge, discussed recently at SRI. While for many, "knowledge" is merely a marketing buzz word, we have seen from experience on the job, that SDS is a significant advance on Information Technology that justifies a more powerful description of "knowledge."

Therefore, I deeply appreciate your willingness see SDS today, and to consider pilot testing. Instructions for installation are in the record. I would only add, that we are both more experienced with the subtle and thorny challenges of Knowledge Management. This effort is purely experimental, and is not intended to in any way burden you, nor our friendship.

Sincerely,

THE WELCH COMPANY



Rod Welch
rowelch@attglobal.net


Copy to:

  1. Morris Jones, Intel
  2. Pat Lincoln, SRI