| April 17, 2000 | 02 11 10 61 00041701 |
Mr. Robert A Triado
Customer Support
RT2969@msg.pacbell.com
DSL Orders
Pacific Bell
A Pacific Telesis Company
Network Services
| Subject: | DSL Installation Plan - 415 781 3456 |
Dear Robert,
This confirms understandings today, that you plan to research issues for DSL installation under Windows 2000 tomorrow, and will call after 5pm so we can work on implementation.
Background on April 15, for installation of hardware and software may be of some help. I greatly appreciate Cervando calling to take responsibility for coordinating this solution. Of course having your expertise and assistance is terrific. Look forward to getting this done tomorrow.
Thanks also to the Pac Bell team.
Sincerely,
THE WELCH COMPANY
Rod Welch
rowelch@attglobal.net