| June 17, 2002 | 02 05 04 61 02061701 |
Mr. Brandon Robinson, MCSA MCP MCSE
Windows Enterprise Support
BrandonR@microsoft.com
Windows 2000 Support
Applications and Performance
Microsoft Corporation
16011 NE 36th Way
Box 97017
Redmond, WA 98073 9717
..
| Subject: | Telecon Brandon Morris on Extending SDS |
|
Case SRX020519601479 |
Dear Brandon,
Thanks for support this morning in the
telecon
with Morris and me. Please submit
any additions or corrections you feel are needed to complete the record.
..
Your letter this afternoon captures important points from our discussion with
Morris, and I greatly appreciate you keeping on top of this matter with timely
communication. As shown in the
action items
we agreed upon, resolution of this
case SRX020519601479
is to obtain guidance from Microsoft through research by you and Brenda to
rewrite the SDS application in a way that
makes better use of NTVDM memory allocation between 640K and 1000K. Achieving
this objective requires
investigating beyond the current Knowledge Base to discover opportunities
overlooked by people who have worked on the Knowledge Base so far. This effort
will hopefully exand the Knowledge Base to solve our current case, within the
meaning of "knowledge" as an expanding resource that grows to meet emerging
requirements.
..
The idea posed in your letter of
rewriting the application to support the
newer memory structures
is a future effort that is unrelated to this current
case.
..
Very pleased with Microsoft's extra effort, and look forward to
follow up
you planned today.
Sincerely,
THE WELCH COMPANY
Rod Welch
rowelch@attglobal.net
..
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