Date: Mon, 17 Jun 2002 13:45:19 -0500
Mr. Rod Welch
rowelch@attglobal.net
The Welch Company
440 Davis Court #1602
San Francisco, CA 94111 2496
..
| Subject: | Email for Case SRX020519601479 |
....... The following is an email for an incident from Microsoft Corp.
....... So that your reply is added to the case, please forward your
....... response to email address COMPMAIL@MICROSOFT.COM
....... and place your text after the keyword MESSAGE: below.
....... Please delete all other text above & below the keywords
....... CASE_ID_NUM: SRnnn & MESSAGE: .
....... Thank you.
..
CASE_ID_NUM: SRX020519601479
MESSAGE:
..
Hello Rod,
Based on our last conversation, the resolution to your issue as agreed upon is rewrite the application to support the newer memory structures. I will submit this to our dev groups to see if anything can be done, but we were ok with archiving the case.
If you need to contact me in the interim, my contact info is listed below.
..
Best regards,
Windows 2000 Server Performance Team
Brandon Robinson, MCSA MCP MCSE
Microsoft Professional Support
Alternate contact if I am not available: Brenda Cannon
Direct Phone: (469)775-6230 or Email: BrendaCa@microsoft.com
Delighting our customers is our top priority. We welcome your comments and
suggestions about how we can improve the support we provide to you. Please
email us at
Please include your name, SRX number and phone number.
For Books:
Are you secure?
Name: winmail.dat
..
Post Script
..
I can be reached for assistance through the following channels:
Direct phone: (469)775-6165 or Email: BrandonR@microsoft.com rk%20Mueller
..
Or you can contact my manager: Mark Mueller
Direct phone: (469)775-6949 or Email: MarkMu@microsoft.com
..
..
Thank you.
..
..
For information about the Microsoft strategic Technology Protection
Program and to order your FREE Security Tool Kit, please visit
..
00000010
winmail.dat
Type: application/ms-tnef
Encoding: base64