Microsoft Corporation
16011 NE 36th Way
Box 97017
Redmond, WA 98073 9717

Date: Mon, 17 Jun 2002 13:45:19 -0500

Mr. Rod Welch
The Welch Company
440 Davis Court #1602
San Francisco, CA 94111 2496
Subject:   Email for Case SRX020519601479

....... The following is an email for an incident from Microsoft Corp.
....... So that your reply is added to the case, please forward your
....... response to email address COMPMAIL@MICROSOFT.COM
....... and place your text after the keyword MESSAGE: below.
....... Please delete all other text above & below the keywords
....... CASE_ID_NUM: SRnnn & MESSAGE: .
....... Thank you.
CASE_ID_NUM: SRX020519601479

Hello Rod,

Based on our last conversation, the resolution to your issue as agreed upon is rewrite the application to support the newer memory structures. I will submit this to our dev groups to see if anything can be done, but we were ok with archiving the case.

If you need to contact me in the interim, my contact info is listed below.
Best regards,

Windows 2000 Server Performance Team

Brandon Robinson, MCSA MCP MCSE
Microsoft Professional Support

Post Script

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I can be reached for assistance through the following channels: Direct phone: (469)775-6165 or Email: rk%20Mueller

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