Date: Wed, 1 Dec 1999 12:33:21 -0500
Mr. Rod Welch
rowelch@attglobal.net
The Welch Company
440 Davis Court #1602
San Francisco, CA 94111 2496
| Subject: | Netscape Broswer Delayed Processing |
Dear Rod Welch
Thank you for writing Netscape Netcenter support [on November 30, 1999].
I apologize for the trouble you've been experiencing. Please be assured that we continue to work day and night to improve access for all our members. It remains our number one priority until things are up to par.
I am sorry. The only phone number available to talk with Netscape is the premium fee technical support. I can report the problem to the developers to have them track the problem and see if it is system wide. However, you will not hear back from them.
I apologize for any inconvenience that this may cause.
Thank you using Netscape Netcenter.
Regards,
Site Feedback
Deborah
Deborah NLN
Customer Respresentative
sitefeedback@netscape.com