THE WELCH COMPANY
440 Davis Court #1602
San Francisco, CA 94111-2496
415 781 5700



September 17, 1999

02 05 02 61 99091701




Ms. Linda Britton
Supervisor
linda.britton@am.sony.com
Customer Service Department
Computer Components Product Group
Sony Electronics
Attention: CPSC
1171 Montague Exprress Way
Milpitas, CA 95035-6818

Subject: Sony Work Order Number: W4735265
CRX100E/CH; SN 3070822 -10
Parcel Shipping Order: 32165648
UPS Ground Tracking Number: 1Z 959 385 03 1218 261 5

Dear Linda,

Please advise status of subject unit shipped to Sony on Aug 24, along with a transmittal letter addressed to you showing a list of problems. Confirm you received the unit and submit estimated date of return.

Thanks.

Sincerely,

THE WELCH COMPANY



Rod Welch
rowelch@ibm.net