CONTACTS 
0201 - Kaiser Permanente - Shadelands       925 906 2200
020101 - Walnut Creek, CA
020102 - Mr. Mark Mangrai; 925 906 2209
020103 - mark.Mangrai@tao.ncal.kp.org
020104 - Patient Assistance

SUBJECTS
Patient Assistant
Questions, Suggestions
Medical History, Xrays Not Submitted for Meeting
Medical Chart Missing Information
Policy Procedures on Communication
Team Care
Primary Care Physician
Team Care No Process Address Medical Mistakes
Doctors Fail to Review Medical Mistakes

1311 -    ..
1312 - Summary/Objective
1313 -
131301 - Follow up ref SDS 84 0000, ref SDS 83 0000.
131302 -
131303 - Mark said he has submitted requests to the two doctors who are leaders
131304 - for each of the two teams at Park Shadelands, asking who can meet on
131305 - changing the primary care physician.
131306 -
131307 - We reviewed the letter, ref DIP 19 0001, submitted on 991016 that
131308 - confirms my earlier letter, ref DIP 18 0001, on 991008, requesting a
131309 - meeting with the supervisor of doctors or for the Park Shadelands
131310 - facility, to review three issues. ref SDS 83 9055
131311 -
131312 - Mark has not received a reply from the doctors in over a week.
131313 -
131314 - I asked Mark to submit my request for a meeting to the person that
131315 - supervises the two team leaders who have not had time to respond.
131316 -
131317 - Mark said he will do this.
131318 -
131319 -     [On 991021 received letter from Mark. ref SDS 85 0001]
131320 -
131321 -
131322 -
131323 -
131324 -
131325 -