THE WELCH COMPANY
440 Davis Court #1602
San Francisco, CA 94111-2496
415 781 5700


S U M M A R Y


DIARY: August 19, 1999 11:08 AM Thursday; Rod Welch

Configure network on Kathleen's computer.

1...Summary/Objective
2...Linksys Network Adapter Install Software
3...Program Files in W95 Rename to Programs in Registry
4...Start Up Apps Managing Programs that Start Automatically


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CONTACTS 

SUBJECTS
586 Upgrade, 990429
Network Peer to Peer
Network Computers
Network Setup/Configuration

0806 -    ..
0807 - Summary/Objective
0808 -
080801 - Follow up ref SDS 27 0000, ref SDS 25 0000.
080802 -
080803 - Decided to remove the network card, rather than continue trying to get
080804 - it to run. ref SDS 0 2736
080805 -
080806 -
080807 -
080808 -
0809 -
0810 -
0811 - Progress
0812 -
081201 -  ..
081202 - Linksys Network Adapter Install Software
081203 -
081204 - Follow up ref SDS 26 9755, ref SDS 22 3036.
081205 -
081206 - Thomas Foster called yesterday and scheduled a phone meeting today at
081207 - 1800 to review the network problem that was elevated on 990811.
081208 -
081209 - Thomas' phone number...   425 704 2226
081210 -
081211 - Task number is...  SRX990811603200
081212 -
081213 -    ...assigned on 990817. ref SDS 26 1305
081214 -
081215 - Prior 1st level task number is...  41755758
081216 -
081217 -    ...also, assigned on 990817. ref SDS 26 9755
081218 -
081219 - Explanation of the problem is on 990811. ref SDS 22 3036
081220 -
081221 -
081222 -
081223 -  ..
0813 -
0814 -
0815 - 1353
0816 -
081601 - Called Linksys     949 261 1288
081602 -
081603 -     The number Chris left on 990817 was incorrect, ref SDS 26 7200,
081604 -     but I was able to get a number for Linksys in area code 949 by
081605 -     calling area code 714 555 1212.
081606 -
081607 - Talked to someone who is not the regular operator.  Gave my name and
081608 - number, the product for which we need support, and the operating
081609 - systgem.
081610 -
081611 - The person would not give their name.  Said someone will call within
081612 - 2 - 3 hours.
081613 -
081614 - Linksys has a web site we can check....
081615 -
081616 -                    http://www.linksys.com
081617 -
081618 - This is the card Morris bought and installed in Roseville on 970116.
081619 - ref SDS 1 9788
081620 -
081621 -            Combo EtherPCI LAN card, Model LNEPCI
081622 -
081623 - Instructions for Linksys network setup are at ref OF 1 1419.
081624 -
081625 - Explanation of the problem is on 990811. ref SDS 22 3036
081626 -
081627 - Checked FAQ under Compatibility.
081628 -
081629 -    This seems to show that or model LNEPCI is supported by W98.
081630 -
081631 -    PCI Master Slot
081632 -
081633 -    Linksys FAQ says EtherPCI network card should be installed into a
081634 -    Master PCI slot, rather than a slave or combo slot.  Does not
081635 -    explain these distinctions.
081636 -
081637 -    Most of the support is for W95.  There is nothing evident about
081638 -    w98 issues.
081639 -
081640 -
081641 -
0817 -
0818 -
0819 - 1527 received call from Linksys
0820 -
082001 - Talked to Carlos       949 261 1288
082002 -
082003 - He said we need to download updated drivers.
082004 -
082005 - Click on left index listing...
082006 -
082007 -                  Downloads
082008 -
082009 - Specify in Products... LNEPCI
082010 -
082011 - There two disks to download, which are .exe files.
082012 -
082013 -     The product spec says this was last updated on 961108, so that
082014 -     tends to suggest we probably have the correct stuff already.
082015 -
082016 -     Or, maybe the problem is that we need older drivers than are
082017 -     installed by W98.
082018 -
082019 - I downloaded two files...
082020 -
082021 -                  LNEPCID1.EXE    A  553645
082022 -                  LNEPCID2.EXE    A  535245
082023 -
082024 - Copied these to Kathleen's computer...
082025 -
082026 -             c: 00\linksys\lnepci
082027 -
082028 - Executed the two files, and they unzipped several directories and a
082029 - bunch of files.
082030 -
082031 -
082032 -
082033 -
0821 -
0822 -
0823 - 1857 Tried Correcting Problem
0824 -
082401 - Thomas did not call, this evening at 1800, as he planned last night,
082402 - so I took another stab at setting up the network.
082403 -
082404 - We now have, for some reason, in Network Properties Configuration the
082405 - correct listing for
082406 -
082407 -                    Linksys EtherPCI LAN card.
082408 -
082409 - How did Linksys begin showing up instead of DEC?
082410 -
082411 - We have been getting an error message saying to reinstall the Linksys
082412 - EtherPCI LAN card.
082413 -
082414 - Previously this shows a...
082415 -
082416 -                    PCI Ethernet DEC 21041 based adapter
082417 -
082418 - Since our error message says on boot up to reinstall the card, I
082419 - removed the entry from the configuration list and booted the computer
082420 - so it could recognize the card again.
082421 -
082422 - This time coming on line, it recognized the card as a DEC 21... based
082423 - lan card.
082424 -
082425 - Drivers selection was performed.
082426 -
082427 - The system was booted.
082428 -
082429 - It hung up on the W98 splash screen.
082430 -
082431 - Re-booted.  It came up in Safe mode.
082432 -
082433 - Restarted.
082434 -
082435 - System booted, but very slowly.
082436 -
082437 - Tried again to restart to see if it will run faster.
082438 -
082439 - Still seems very slow.
082440 -
082441 - Checked Network Properties Configuration.
082442 -
082443 - It now lists again...
082444 -
082445 -                    PCI Ethernet DEC 21041 based adapter
082446 -
082447 - ...rather than Linksys.
082448 -
082449 - We are not, however, getting an error message during system boot.
082450 -
082451 - Now the system is hung up again on booting up.
082452 -
082453 - Finally got the thing to boot up after going through Safe mode
082454 - several times.
082455 -
082456 -
082457 - Used Device Manager to remove the network adapter.
082458 -
082459 - Booted computer.
082460 -
082461 - When it came up it installed the Linksys adapter.
082462 -
082463 - This time I specified the directory for the new Linksys drivers
082464 - downloaded from the Internet.
082465 -
082466 - The network still does not work.
082467 -
082468 -
0825 -
0826 -
0827 - 0122
0828 -
082801 - Called left message for Thomas to follow up on phone meeting.
082802 -
082803 -
082804 -  ..
0829 -
0830 -
0831 - 0126
0832 -
083201 - Since did not get technical support call from Microsoft, decided to
083202 - remove the network card on the basis that we cannot get it to run even
083203 - with the drivers downloaded from Linksys.
083204 -
083205 - My sense is this is a downlevel network device that is not supported
083206 - by W98.
083207 -
083208 - The purpose was to configure Kathleen's computer, but we have already
083209 - done this, so it is not really needed, and I had planned to remove it
083210 - once the system is up and running.
083211 -
083212 - I setup the Network again with just Dial-up adapter and configured
083213 - IPX/SPX so the Direct Cable Connection cable transfer will work.
083214 -
083215 -
083216 -
083217 -
083218 -
0833 -

SUBJECTS
Rename W95 Filenames, e.g,. Program Files

0904 -
090401 -  ..
090402 - Program Files in W95 Rename to Programs in Registry
090403 -
090404 - Would like to change the name of the W98 directory...
090405 -
090406 -       Program Files
090407 -
090408 - ...to just Programs, or even PG
090409 -
090410 -
090411 -
090412 -
0905 -
0906 -

SUBJECTS
Startup Programs, Remove, e.g., AOL
AOL TSR Eliminate from Registry on Boot Up

1105 -
110501 -  ..
110502 - Start Up Apps Managing Programs that Start Automatically
110503 -
110504 - Follow up ref SDS 3 3237.
110505 -
110506 - We are getting the AOL program showing up no CPU02, Kathleen's
110507 - system.  Would like to eliminate this.
110508 -
110509 - On 990316 we did some work on the registry that eliminated TSRs from
110510 - booting up.  I used the procedures to remove the AOL entry in the
110511 - Registry, so this does not come up everytime they turn on the
110512 - computer. ref SDS 3 2520
110513 -
110514 - The AOL TSR is simply an advertisement.
110515 -
110516 -
110517 -
110518 -
110519 -
1106 -