THE WELCH COMPANY
440 Davis Court #1602
San Francisco, CA 94111-2496
415 781 5700


S U M M A R Y


DIARY: February 8, 1999 07:26 AM Monday; Rod Welch

Sent Jim Lovo letter on report Comm Metrics report.

1...Summary/Objective


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CONTACTS 
0201 - U.S. Army Corps of Engineers         202 761 0011
020101 - Mr. James Lovo; Chief, CEMP-EC =202 761 4804 fax 4783
020102 - Construction and Design Branch, CEMP-EC

SUBJECTS
COE Evaluation Communication Metrics
USACE CESPN CSB Review
Wider Use Communication Metrics
Experience, Need Broader Base
District Support
Denial Managers Making Mistakes Reject
Information Entropy Failed Management
Information Overload
Murphy's Law, Avoiding Mistakes
Reality Forces Mistakes into Span of
Information Highway Overhwhelms Span of
Examples of Needs and Requirements

1614 -    ..
1615 - Summary/Objective
1616 -
161601 - Follow up ref SDS 37 7040, ref SDS 36 0000.
161602 -
161603 - Submitted ref DIT 1 0000 to Jim, following up ref DIP 15 0000 and
161604 - telecon on 990127, ref SDS 37 7040, about contacting Ed at the
161605 - Information Management Directorate, per discussion with Jim on 990126,
161606 - ref SDS 36 4284, and the snafu in making distribution that warrants
161607 - checking to see if the report has been received by the Information
161608 - Management people. ref SDS 36 4368
161609 -
161610 -      [On 990217 called to follow up. ref SDS 41 0000]
161611 -
161612 -      [On 990222 Jim indicated the Communication Metrics report was
161613 -      sent to Ed, but did not discuss need to clarify report on cost
161614 -      effectiveness. ref SDS 42 1140]
161615 -
161616 - Linked to discussion with Max on 990128 when he read Jim's report and
161617 - mentioned information overload. ref SDS 38 4361
161618 -
161619 - Linked to discussion with Max on 990204, ref SDS 40 4719, concerning
161620 - IBM's announcement about business intelligence. ref DIT 1 3510
161621 -
161622 - Cited advantage of an intelligence role to increase span of control
161623 - when organizations are downsizing, per discussion with Tom Keesling on
161624 - 990204. ref SDS 40 6448
161625 -
161626 - Cited challenge of front-end investment. ref DIT 1 3510, discussed
161627 - with Tom and Roger on 990204. ref SDS 40 3850
161628 -
161629 - These advantages and challenges need leadership from HQ.
161630 -
161631 -
161632 -
161633 -
161634 -
161635 -
161636 -
1617 -
Distribution. . . . See "CONTACTS"