Welch Company
San Francisco, CA


S U M M A R Y


DIARY: August 5, 1998 03:44 PM Wednesday; Rod Welch

Contacted Ross about skiing event tomorrow.

1...Summary/Objective
2...Water Skiing Trip
3...Feedback on Using Internet to Deliver "Business Intelligence"
4...Ross asked what this role would be called?

ACTION ITEMS.................. Click here to comment!

1...Here might be a fun exercise for Hutch, when he has time to explore.

CONTACTS 

SUBJECTS
SDS Marketing, Developing Leads, Industry Contacts
Armstrongs, Ross, etc.
Demo SDS via Web Site
Evaluation

0706 -
0706 -    ..
0707 - Summary/Objective
0708 -
070801 - Follow up
070802 -
070803 - Follow up ref SDS 12 0000, ref SDS 9 0000.
070804 -
070805 - Submitted ref DIT 1 asking Ross about skiing event tomorrow. Linked
070806 - this record to follow up discussion about evaluating web site for
070807 - delivering "business intelligence" that can be used for daily
070808 - management.
070809 -
070810 -     [On 980806 followed up. ref SDS 15 2081]
070812 -      ..
070813 -     [On 980817 Ross could not find POIMS. ref SDS 18 0000]
070815 -  ..
070816 - Sent a little exercise for Hutch, to respond to his email the other
070817 - day. ref SDS 0 3804
070818 -
070820 -  ..
0709 -
0710 -
0711 - Progress
071201 -  ..
071202 - Water Skiing Trip
071203 -
071204 - Talked to Ross on Monday.  He invited me to join him and the kids on
071205 - Thursday to go water skiing.
071206 -
071207 - This is to inquire if the event is still on, and about logistics.
071209 -         ..
071210 -        What time is he planning to start?
071211 -        Can he pick me up at Millie's?
071212 -        When does he expect to return?
071213 -        What gear do I need, if any other than to jump in the water?
071214 -
071216 -  ..
071217 - Feedback on Using Internet to Deliver "Business Intelligence"
071218 -
071219 - Ross indicated he has glanced at the Welch web site, but was not aware
071220 - that it supports "business intelligence."
071221 -
071222 -        [On 980813 submitted follow up. ref SDS 17 0000]
071224 -         ..
071225 -        [On 980817 Ross reviewed site again, but could not POIMS which
071226 -        explains "intelligence." ref SDS 18 0000]
071228 -         ..
071229 -        [On 980917 does not enough time to think about "intelligence"
071230 -        ref SDS 20 5313]
071232 -      ..
071233 -     He has not had time to review the Welch site enough to encounter
071234 -     an SDS record, so I will submit this record linked to the letter
071235 -     asking about skiing, which will enable investigation when time
071236 -     permits, by making a few clicks.
071238 -      ..
071239 -     He seemed to recognize that IBM's announcement on 980226 about
071240 -     marketing a "business intelligence" service, does not provide an
071241 -     effective means for improving management and earnings, per
071242 -     analysis at ref SDS 11 0000, which was submitted to Ross on
071243 -     980305. ref SDS 12 0000
071245 -  ..
071246 - Ross indicated that putting the SDS record on the Internet could be an
071247 - effective way to make this capability available to managers in a form
071248 - that is fast and easy to apply, per work on 971105. ref SDS 7 1459
071250 -  ..
071251 - We discussed the goal of the site for people to experience using
071252 - "business intelligence" in order to recognize that it accomplishes the
071253 - "Virtual Office," and "Paperless Office" objectives which save time
071254 - and money.
071255 -
071256 -     Other vendors have not been able to accomplish this objective, see
071257 -     the review on 980613. ref SDS 13 0000
071259 -  ..
071261 -  ..
071262 - I asked Ross to comment on...
071263 -
071264 -     1.  Does the Welch web site adequately define "intelligence" so
071265 -         that managers and executives can grasp the potential to save
071266 -         time and money? ref DRP 3 0129
071267 -
071268 -     2.  Does Ross feel that the Welch web site accomplishes the
071269 -         mission to deliver faster, better, cheaper "intelligence"
071270 -         using the Internet and the science of Communication Metrics?
071272 -      ..
071273 -     [On 980808 Ross plans to respond. ref SDS 16 0844]
071275 -      ..
071276 -     [On 980817 Ross could not find POIMS. ref SDS 18 0000]
071278 -      ..
071279 -     [On 980917 not enough time. ref SDS 21 5313]
071281 -  ..
071282 - An example of how how others view these issues can be seen from a
071283 - letter to the U.S. Army Corps of Engineers on 980803. ref DIP 3 2108
071284 -
071285 -     The letter sets a broader range of issues on cost savings and
071286 -     introducing new methods.
071288 -  ..
071289 - Ross might also ask executives for opinions on "intelligence" as a new
071290 - role supported by Communication Metrics.  His work brings him in
071291 - contact with people generally responsible for improving earnings. Do
071292 - they see the of adding "intelligence" to their business, as explained
071293 - in the web site...
071294 -
071295 -                   http://www.welchco.com
071297 -  ..
071298 - Ross mentioned that he is being considered for a promotion to lead a
071299 - larger business unit in IBM Credit.  The new assignment would be in
071300 - Chicago.
071301 -
071302 -      [On 980904 Ross got a assignment in New York to head up the U.S.
071303 -      sales effort. ref SDS 19 1728]
071305 -  ..
071306 - This can position Ross to evaluate ways and means to improve earnings,
071307 - so his view on the web site and the concept of "business intelligence"
071308 - has added weight.
071310 -  ..
071311 - Ross asked what this role would be called?
071312 -
071313 -      We considered "intelligence officer."
071314 -
071315 -      Other names include Communication Manager, Leadership or
071316 -      Executive Aide, Analyst, Facilitator, and so on.
071318 -  ..
071319 - The U.S. Army Corps of Engineers considered this issue in a report
071320 - issued on 971007. ref DRP 3 4173
071322 -  ..
071324 -  ..
071325 - Here might be a fun exercise for Hutch, when he has time to explore.
071326 -
071327 -    Can he find information on the Welch web site for the trip to
071328 -    Yosemite in 1995? ref SDS 2 0001
071329 -
071330 -
071332 -  ..
0714 -
0715 -
0716 - 1933 email to Ross bounced back
0717 -
071701 - The copy of the letter to Ross' office email came back, so I must
071702 - have the wrong address.
071703 -
071704 -     [On 980806 followed up. ref SDS 15 9948]
071705 -
071706 -
071707 -
071708 -
0718 -