CONTACTS 
0201 - F. W. Dodge Division               510 636 1142 fax 1858
020101 - Ms. Cindy Mineni; Sales Representative =510 636 1142
020102 - Sales Department

SUBJECTS
SDS Marketing Sales Contacts
Construction (DPB)
Market Research
Dataline Market Research, F.W. Dodge,

0706 -    ..
0707 - Summary/Objective
0708 -
070801 - Follow up ref SDS 12 0000, ref SDS 11 0000.
070802 -
070803 - Cindy asked when I expect to get started with Dataline?
070804 -
070805 - I explained there is not a clear start date for this marketing effort
070806 - at this time because I am focused on setting up a Web page as an
070807 - alternative marketing channel.
070808 -
070809 - We discussed the charge F.W. Dodge issued for the software that has
070810 - shown up on our MBNA statement.
070811 - ..
070812 - Cindy said she had planned to issue a credit, after we start
070813 - using the service, for the time not used from the date of the original
070814 - charge to the date of actual start.
070815 - ..
070816 - We decided that since there is no firm start date, F.W. Dodge
070817 - will cancel this order, including our access ID.  Cindy will initiate
070818 - a credit to MBNA for the total amount of...
070819 -
070820 -                             $885.50
070821 -
070822 -     ...per the F.W. Dodge invoice #12591342 dated 971031.
070823 -
070824 - Cindy said we can retain the software, but when we decide to install
070825 - it and use the service, we need to get a new access ID by calling her.
070826 - She will then issue a new account number and bill us for the service.
070827 -
070828 -     [See follow up discussion with MBNA on this charge being
070829 -     eliminated and the interest waived. ref SDS 13 4430]
070830 -
070831 -     [On 980108 Donna called and said MBNA has not received a credit
070832 -     from F.W. Dodge. ref SDS 14 6075]
070833 -
070834 -     [On 970109 received cancellation credit from F.W. Dodge. ref SDS
070835 -     15 1568]
070836 -
070837 -
0709 -