CONTACTS 
0201 - PG&E Grid Customer Services        415 973 1014 fax 8426
020101 - Mr. Bill DeHart, PMP
020102 - Project Manager =415 973 1014 pger 510 472 2288; Project Management
0202 - Golden Gate University             415 442 6547 fax 7049
020201 - Mr. Frank D. Deromedi; Program Director
020202 - Project & Systems Management

SUBJECTS
Monthly Meetings, Newsletter
Not Enough Time for Conventional Management
Not Enough Time to Understand Content,

0705 -    ..
0706 - Summary/Objective
0707 -
070701 - Follow up ref SDS 15 4410, ref SDS 12 line 84.
070702 -
070703 - Frank did not get a PMI Newsletter.  He needed information on the
070704 - December dinner meeting and wanted to see the ad he submitted for
070705 - publication.  He will check the PMI NCC Web page for information on
070706 - the dinner meeting.  He needs an invoice for the GGU ad in the
070707 - Newsletter.  He requested a copy of the article that was not published
070708 - on Roger Bush's presentation covering people not having enough time to
070709 - think, and he requested a copy of the USACE report on Communication
070710 - Metrics.
070711 -
070712 - Submitted, ref DIT 1 1729, including this record.
070713 -
070714 -     [Submitted USACE report and articles on 980304. ref SDS 18 2478]
070715 -
070716 -
0708 -
0709 -
0710 - Discussion
0711 -
071101 -  ..
071102 - Distribution of Newsletter - Status
071103 -
071104 - Frank called and asked if the Newsletter has been issued yet.
071105 -
071106 - I explained not having received my copy yet.
071107 -
071108 -
071109 -  ..
071110 - PMI NCC December Meeting - Explained on Web Page
071111 -
071112 - Frank said he needs information on the location, time and topic for
071113 - the PMI dinner meeting.  He recently encouraged one of his students to
071114 - join PMI to advance his career and education in project management.
071115 - The student offered to give Frank a ride to the PMI December meeting,
071116 - but they need information on location, time and so on, that is
071117 - normally in the Newsletter.
071118 -
071119 -
071120 -
071121 -  ..
071122 - Strong Economy Causes Delays and Frustrations, Impacts Volunteers
071123 -
071124 - We reviewed briefly work Bill DeHart, VP Communications, has done to
071125 - streamline creation, publication and distribution of the Newsletter,
071126 - including publication on the PMI NCC Web page.
071127 - ..
071128 - Frank recalled that upgrading business processes can often lead
071129 - to initial difficulties in gaining the experience needed to make new
071130 - systems fully operational, which can entail a lot of "rework" until
071131 - everything is working smoothly.  He noted that with volunteer
071132 - organizations this is particularly problematic.
071133 -
071134 - I mentioned recent considerations on calculating the impact of rework
071135 - from an assignment with the U.S. Army Corps of Engineers. ref SDS 17
071136 - 1273 and ref SDS 16 2464
071137 -
071138 - I explained Bill's position with PG&E as a re-hire from early
071139 - retirement and that he is very busy with meetings and communication
071140 - activity on his assignment with PG&E.
071141 -
071142 -
071143 -  ..
071144 - Managers Do Not Have Enough Time to Think
071145 -
071146 - Frank said a lot of people he knows have been hired from early
071147 - retirement and they are so busy with meetings, calls and email --
071148 - working much longer hours -- that they do not have time for volunteer
071149 - efforts like PMI.  He said it is hard to get people to return calls
071150 - and answer email.
071151 -
071152 - I mentioned Roger Bush's presentation at the PMI dinner meeting in
071153 - September on "Winning People Over," and that I wrote an article on it,
071154 - ref OF 1 3778, that focused in part on Roger's report that his firm
071155 - was hired to provide project management support because executives at
071156 - a major financial institution, the client, did not "have enough time
071157 - to think." ref SDS 3 2139
071158 -
071159 - Frank said he missed that article.  He feels this is a growing
071160 - problem, particularly with the strong economy and low unemployment.
071161 -
071162 - I noted the article was not published.
071163 -
071164 - Frank requested a copy for his class.
071165 -
071166 -     [Submitted on 980304. ref SDS 18 5248]
071167 -
071168 -
071169 -  ..
071170 - PMI Dinner Meeting Information on PMI NCC Web Page
071171 -
071172 - I explained that information about the PMI monthly dinner meetings is
071173 - available on the PMI NCC Web page.  I was unable to give Frank the Web
071174 - page address because my computer was being backed up when Frank
071175 - called.
071176 -
071177 - Frank had an old Newsletter and was able to locate the PMI NCC Web
071178 - page address.
071179 -
071180 - I asked Frank to let me know if he needs more information about the
071181 - December dinner meeting.  My system should be back on-line in 30
071182 - minutes or so and I can help him further if needed.
071183 -
071184 -
071185 -  ..
071186 - Communication Metrics Review at GGU May be More Topical Now
071187 -
071188 - I mentioned the recent report from USACE on Communication Metrics,
071189 - see ref SDS 17 3368, which Bill and I demonstrated to Frank a few
071190 - years ago. ref SDS 1 2130
071191 -
071192 - Frank recalled inquirying about starting a class on this, but he did
071193 - not make much progress, because nobody had heard of Communication
071194 - Metrics.  He requested a copy of the government report.
071195 -
071196 -     [Submitted on 980304. ref SDS 18 2478]
071197 -
071198 -
071199 -
071200 -  ..
071201 - GGU Advertisement, Publication -- Franks Needs Invoice for Payment
071202 -
071203 - Frank said one reason he is looking for the Newsletter is to see the
071204 - ad he submitted for publication.
071205 -
071206 - He said he has not received an invoice and so this is a reminder that
071207 - PMI needs to invoice him so he can get payment processed.  Frank noted
071208 - that a volunteer organization needs this revenue.
071209 -
071210 - I mentioned that this matter was discussed a recent meeting of PMI NCC
071211 - management.
071212 -
071213 - I will let Bill know that Frank needs an invoice on the GGU ad.
071214 -
071215 -
0713 -
0714 -
0715 - 1302 called Bill
0716 -
071601 - His voice mail says he will be back on 971203.
071602 -
071603 - Advised of above.
071604 -
071605 - Submitted
071606 -
071607 -
071608 -
071609 -
0717 -