CONTACTS 
0201 - IBM OS/2                           407 443 2000
020101 - Ms. Susan Proiepti-Conti; Technical Specialist =512 823 1245
020102 - Service & Support  =800 237 5511 1 or 800 799 7765 2

SUBJECTS
SDS Reports, Subjects
251 Pointer Update routine
Summary pointers, 910304
OS2, Copy, DOS command
10236,psc  Copy Command in 25.bat for
Video, 930817
SDS Data Base Update Failure under Os2,
Video MGA IMP +/P REV 201, SN AA62555C

1110 -    ..
1111 - Summary/Objective
1112 -
111201 - Follow up ref SDS 20 0000, ref SDS 19 line 78.
111202 -
111203 - Susan said she has a Web site to get a list of alternate video
111204 - controllers.  She feels if we select one of them, this will eliminate
111205 - the problems IBM has found is caused by the Matrox system.
111206 -
111207 - I asked her to include this infomration in her letter to me that
111208 - explains the cause of the problem, per our discussion yesterday,
111209 - ref SDS 20 line 134.
111210 -
111211 -
1113 -
1114 -
1115 - 2134 received email
1116 -
111601 - Received ref DRT 1 line 30 from Susan, per above and our telecon
111602 - yesterday, ref SDS 20 line 135.
111603 -
111604 - She provides the Web site address for IBM to get a list of controllers
111605 - that will run OS2 4.0 better, ref DRT 1 line 27.
111606 -
111607 -                http://www.austin.ibm.com/pspinfo.html
111608 -
111609 - She also provides a Web site address for Matrox to inquire about
111610 - getting an upgraded driver, ref DRT 1 line 26.
111611 -
111612 -                http://www.matrox.com/mgaweb/drivers/os2zip.htm
111613 -
111614 -    ...even though we seem to have already determined that we have the
111615 -    April upgrade, ref SDS 20 line 117.
111616 -
111617 - It could be though that we did not install upgraded OS2 drivers in
111618 - April.  The record seems to say we only downloaded drivers for W95,
111619 - ref SDS 4 line 62.
111620 -
111621 -    [On 970906 installing new drivers seems to have solved the problem.
111622 -    ref SDS 21 0001
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1117 -