CONTACTS 
0201 - Marsh & McLennan, Inc.             415 393 5132 fax or 800...
020101 - Mr. John T. Lettieri; Senior Vice President =415 393 5132

SUBJECTS
Locate Decision Maker, Construction (DPB)
Bonding Companies
Time - Too Busy Being Busy
Not Enough Time to Succeed

0906 -    ..
0907 - Summary/Objective
0908 -
090801 - Followed up work at ref SDS 5 line 45, ref SDS 3 line 21,
090802 -
090803 - John said Marsh McLennan is busy joining offices with Johnson &
090804 - Higgins, and so there isn't enough time to consider Communication
090805 - Metrics. He wants to visit with his staff about my letter, ref DIP 1
090806 - line 30 transmitting notes of our meeting on 970815, ref SDS 5 line
090807 - 57, and the report by the U.S. Army Corps of Engineers, ref DRP 1 line
090808 - 108.  John indicated this will occur after the two offices have
090809 - consolidated operations.
090810 -
090811 - I suggested that Marsh & McLennan identify contractors who seem most
090812 - at risk, and perform an audit to assess how they are accomplishing the
090813 - steps of Communication Metrics.  Merely asking contractors to do the
090814 - audit will build awareness of weaknesses, which will focus contractors
090815 - on the need to budget for this risk, which is the primary cause of
090816 - failed management.
090817 -
090818 - John suggested contacting him in a month or so about his progress on
090819 - assessing Communication Metrics. I explained the opportunity for him
090820 - to see the SDS technology that supports Communication Metrics.
090821 -
090822 - Submitted ref DIT 1 line 30 confirming these understandings.  Decided
090823 - to cite Dave Buoncristiani's paper on Concurrent Discovery, ref OF 1
090824 - line 67, to show Communication Metrics is well grounded in effective
090825 - risk management methodology.  Included record where the paper was
090826 - prepared, ref SDS 1 line 138, to illustrate the methodology.
090827 -
090828 - Scheduled follow up for 971010.
090829 -
090830 - Hand delivered the letter with copy to Rick Stinson.
090831 -
090832 -
090833 -
090834 -
0909 -
0910 -
0911 - 1547 called Rick Stinson          415 981 6700
0912 -
091201 - Left message I am following up our discusson on 970812, ref SDS 2 line
091202 - 64.
091203 -
091204 - Advised of having dropped off some documents, and would like
091205 - confirmation he has received them.  They show I met with John
091206 - Letteiri, per Rick's suggestion.
091207 -
091208 - Asked if he has discussed my visit with John?
091209 -
091210 -
091211 -
0913 -
0914 -
0915 - 1550 Rick called back
0916 -
091601 -
091602 -
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091605 -
0917 -