THE WELCH COMPANY
440 Davis Court #1602
San Francisco, CA 94111-2496
415 781 5700


S U M M A R Y


DIARY: July 12, 1997 08:21 AM Saturday; Rod Welch

Continue develop calculation for added value of Communication Metrics.

1...Summary/Objective


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SUBJECTS
Cost/Benefit of Better Communications
Cost Benefit - Increase Usefulness, Reduce
Measuring Communication Issues
Money, Improving Earnings
Cost Effective SDS Saves Time

0907 -    ..
0908 - Summary/Objective
0909 -
090901 - Followed up work at ref SDS 26 line 89, ref SDS 24 line 86, 
090902 - line 82.
090903 -
090904 - This is a very complex calculation.  The challenge is to find a level
090905 - of detail that seems "reasonable" to people.
090906 -
090907 - It is turning out that there are lot of errors that occur month to
090908 - month, and yet they do not show up as extra cost.  One reason is
090909 - because they are distributed among a lot of people and organizations
090910 - and so for the most part each organization absorbs responsibility for
090911 - the errors.  The only errors that get formalized into documented extra
090912 - cost are those related to contract requirements, and they show up as
090913 - RFIs, change orders and claims.  The others show up as extended job
090914 - time and increased unit prices for verious types of work.
090915 -
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090917 -
090918 -
090919 -