THE WELCH COMPANY
440 Davis Court #1602
San Francisco, CA 94111-2496
415 781 5700
rodwelch@pacbell.net


S U M M A R Y


DIARY: March 29, 1996 08:38 AM Friday; Rod Welch

Called Steve at Turner re sponsoring Asilomar.

1...Summary/Objective
2...Talk is Cheap Writing Things Down Authenticates Conversation
3...Progress Meeting Just Talking About Design is Doing Design Work
4...Building Job with Conversation People Don't Like to Write Things Down


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CONTACTS 
0201 - Turner Const. SF                                                                                                                                                   O-00000110 0401
020101 - Mr. Steve Rule; Territory Engineer
020102 - Engineering Department

SUBJECTS
Details, Construction Design Meeting Notes are Details, Like Design

1203 -
1203 -    ..
1204 - Summary/Objective
1205 -
120501 - Follow up
120502 -
120503 - Follow up ref SDS 11 0000, ref SDS 10 0000.
120504 -
120505 - Developed mock progress meeting demonstrating need for detailed
120506 - meeting notes analogous to details to build a door.
120507 -
120509 -  ..
1206 -
1207 -
1208 - Progress
1209 -
120901 - Bill reported last night that Steve sent him Turner's initial outline
120902 - for the Asilomar event.  He feels it needs more work.
120903 -
120904 -
120906 -  ..
120907 - Talk is Cheap Writing Things Down Authenticates Conversation
120908 - Progress Meeting Just Talking About Design is Doing Design Work
120909 - Building Job with Conversation People Don't Like to Write Things Down
120910 -
120911 - Should discuss with Turner making their presentation in the form of a
120912 - panel discussion as a mock project progress meeting to demonstrate how
120913 - Turner acts as a Communication Manager.
120914 -
120915 -     This is related to difference between managing craft work and
120916 -     leadership in managing managers, reviewed on 960301. ref SDS 2
120917 -     5206
120919 -  ..
120920 - They can present brilliant insights on communication from thousands of
120921 - years constructing projects, discussed during meeting with Turner on
120922 - 960125. ref SDS 1 5005  Would like to add the following scenario to
120923 - the Asilomar conference program agenda...
120924 -
120925 -         [On 960402 General Hatch leading moch progress meeting.
120926 -         ref SDS 12 HW8O
120928 -      ..
120929 -     Have an owner's rep, the Construction Manager, the contractor a
120930 -     subcontractor, the inspector, the engineer and a carpenter.
120932 -      ..
120933 -     Discuss a change of adding a door, or relocating a door and
120934 -     explain the requirements to the carpenter.  Then let the
120935 -     carpenter leave and go try to build the door based on the verbal
120936 -     explanation in the meeting.
120937 -
120938 -            [On 011102 prominent IBM executive proposes Knowledge
120939 -            Management by service engineers repair expensive, complex
120940 -            copy equipment with conversation at the coffee shop.
120941 -            ref SDS 13 439G
120943 -      ..
120944 -     The carpenter comes back and says it is built.
120945 -
120946 -        Or maybe the carpenter returns and asks for repeated
120947 -        confirmation of instructions and clarifications.  The owner
120948 -        then asks the architect to write up some details to help the
120949 -        carpenter remember.  The architect says there isn't enough
120950 -        time, he has to go to another meeting then catch a plan for
120951 -        another project in Japan.
120953 -         ..
120954 -        The owner says to the architect your job is to write up the
120955 -        details to ensure the work is performed correctly and so we
120956 -        have a record of what was done.
120958 -         ..
120959 -        The architect makes the argument that everybody knows what was
120960 -        said, but he he goes ahead and writes up the instructions with
120961 -        a sketch of how the carpenter should construct the door.
120962 -
120963 -            Another reason for the details is to provide a baseline of
120964 -            understanding.  We make a drawing then work from that, so
120965 -            we do not have to argue about what was agreed about the
120966 -            details everytime it comes up.  Why are the details for
120967 -            doing the work on the door important to establish, but not
120968 -            the details on the other work.
120970 -      ..
120971 -     Everyone goes out discovers the carpenter built something
120972 -     different because remembering critical details is difficult.
120974 -      ..
120975 -     The solution the construction industry has evolved is creating
120976 -     drawings that show what was agreed at the meeting.
120978 -      ..
120979 -     Then let the meeting go on and discuss a variety of other things,
120980 -     and then suggest who is going to do the meeting notes.  Have the
120981 -     discussion about everybody was at the meeting, and there is not
120982 -     enough time to write this up.
120983 -
120985 -  ..
120986 - This would illustrate how disputes get started that David at TMJ&B
120987 - will have described in the previous session.
120988 -
120989 -
120991 -  ..
1210 -
1211 -
1212 - 1033 visited Turner
1213 -
121301 - I went by Steve's office after dropping off documents at COE for Jack
121302 - Farless.
121304 -  ..
121305 - Steve was out, so I left my card.
121307 -  ..
121308 - I went back and asked for Darrell Partay, but he was in a meeting.
121310 -  ..
121311 - Back at my office I called Steve's number and left a message that Bill
121312 - said he got Turner's outline, and asked me to coordinate a meeting.  I
121313 - indicated my idea would be to visit to share a couple ideas with Steve
121314 - in advance of having a full meeting, because Steve has indicated they
121315 - are very busy right now.
121317 -  ..
121318 - We want to review results from understandings with David Buoncristiani
121319 - and from Intel, to see how they will fit Turner's presenation.
121320 -
121322 -  ..
1214 -
1215 -
1216 - 1037 Steve called back
1217 -
121701 -
121702 -
121703 -
121704 -
121705 -
121706 -
1218 -
Distribution. . . . See "CONTACTS"