THE WELCH COMPANY
440 Davis Court #1602
San Francisco, CA 94111-2496
415 781 5700


S U M M A R Y


DIARY: July 10, 1995 12:37 PM Monday; Rod Welch

Received call from Kathy Welch.

1...Summary/Objective


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CONTACTS 

SUBJECTS
Kathy and Amy, Amy Welch
Risk Management, Dispute Resolution
Training Resource, Case Studies
Management productivity & Teamwork
Discovery, Strategic Resource
Litigation Support, Executive Challenge, Self Dialog
Risk Management, Continual Learning
Law has Communication Requirements to Align
Legal Disputes Won by Control of the Record
Hand Written Notes Inadequate
Risk Management, Avoid Mistakes on

2113 -    ..
2114 - Summary/Objective
2115 -
211501 - Follow up ref SDS 1 0000.
211502 -
211503 - She and Amy visited in Southern California in June.  They looked at
211504 - colleges to consider graduate school after Amy's 4 years at University
211505 - of SF.  She is studying sociology.
211506 -
211507 - Kathy said her group at the hospital is using computers for nurses to
211508 - record their work steps so they can read it.  Legibility of
211509 - information is a benefit they seek.  One use is to show what they did
211510 - to guard against potential lawsuits.
211511 -
211512 -     This is one of the aims of SDS, but it turns out that in writing
211513 -     things out, we discover our mistakes before they cause harm, so we
211514 -     can go fix them.  This is the idea of command and control of the
211515 -     record, automating the daily report.
211516 -     ..
211517 -     She said doctors are not using the system, but will likely
211518 -     soon be forced to do so.
211519 -
211520 -         [See follow up at ref SDS 2 line 29.]
211521 -
211522 -     This shows industry trends toward better use of automation.
211523 -
211524 -
211525 -
211526 - Kathy said Amy is working as a life guard and swimming instructor at
211527 - a pool only about 4 miles away.  She is riding her bike to work.
211528 -
211529 - I told her about Millie's pending move to Concord and our progress
211530 - with SDS.
211531 - ..
211532 - I mentioned my suggestion to Millie to write to her children and
211533 - grandchildren.  Kathy said she writes to Amy and Amy writes back
211534 - during the school year.
211535 -
211536 -
211537 -
211538 -
2116 -