THE WELCH COMPANY
440 Davis Court #1602
San Francisco, CA 94111-2496
415 781 5700


S U M M A R Y


DIARY: December 29, 1994 03:49 PM Thursday; Rod Welch

Received support for theory on converting information into knowledge.

1...Summary/Objective


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CONTACTS 
0201 - Caere Corporation                  408 395 7000 fax 354 2743
020101 - Ms. Madeleine NLN; Technical Support  800 462 2373 fax 408 354 2743

SUBJECTS
Knowledge is Power
Subject Index, 910906
Automation Trends
Document Management Systems
Information Management
Promise of POIMS v. Power of POIMS
Disallusioned by Technology
Hansel Gretle Alignment Links Traceablity Original Sources
Religion Links Intelligence Aligns Conduct with Requirements History
Religion Links Conduct Align Original Objectives Avoids Impulsive Err
Law Links Make Hard Work Align Authorities Faster Easier with SDS Mul

1513 -    ..
1514 - Summary/Objective
1515 -
151501 - Followed up work at ref SDS 6 line 23.
151502 -
151503 - The information received with the Omnipage update, included an
151504 - explanation of the effectiveness of computers in reducing reliance on
151505 - paper and the need for automated ways to organize documents.
151506 -
151507 - This document came with the Omnipage upgrade.  It is really just a
151508 - sample of the type of documents Omnipage can scan.  However, it offers
151509 - support for the rationale for SDS capability to organize information
151510 - because of the growing amount of information being created each year,
151511 - per ref OF 2 line 8.
151512 - ..
151513 - This highlights the frustration many feel about the disjunction
151514 - between the promise of automation and the reality.  People want a
151515 - paperless environment, but they keep generating paper because they are
151516 - familiar with that medium and because they cannot get the information
151517 - on paper into their computer and the information that is in their
151518 - computer cannot be located because there is no organizaing
151519 - methodology.
151520 -
151521 -     This concern is exemplified in part by reaction to SDS, for
151522 -     example on 921217. ref SDS 1 1677
151523 -
151524 -
151525 - Caere offeres its document management technologies, which are
151526 - advertized in this release as Pagekeeper, ref SDS 6 0896  They explain
151527 - it their liturature as:
151528 -
151529 -     1.  It's hard to remember in detail something that you read six
151530 -         months ago.  With Pagekeeper, I don't have that problem.
151531 -
151532 -     2.  Before we had Pagekeeper we would type in two to ten keywords
151533 -         and even that wasn't sufficient.
151534 -
151535 - Caere says:
151536 -
151537 -    Pagekeeper stores, manages and helps you quickly find what you're
151538 -    looking for without the bother of manual keywording or filing.
151539 -
151540 -    That goes for documents that you've scanned in as well as those
151541 -    already on your computer such as word-processing files or
151542 -    electronic faxes.
151543 -
151544 -    The message here is that both Pagekeeper products make document
151545 -    management and retrieval incredibly easy.  Thanks to an
151546 -    unconstrained query capability, you don't have to be an expert
151547 -    librarian, or an expert anything, to get the most out of your
151548 -    Pagekeeper document database.
151549 -
151550 -
151551 - Thus, Pagekeeper seems to be offering "knowledge" on the cheap, i.e.
151552 - without any thinking or effort.
151553 -
151554 - That is not the way knowledge works. Knowledge requires making
151555 - connections, so there paths back to our original understanding, like
151556 - Hansel and Gretel and like citations to Luke, Mathew, Peter and Paul.
151557 -
151558 -
151559 -
151560 -
151561 -
151562 -
151563 -
151564 -
151565 -
1516 -
Distribution. . . . See "CONTACTS"