CONTACTS 
0201 - Northgate Computer Systems         612 553 0631
020101 - Mr. Greg Wright; Manager
020102 - Technical Support =612 361 5211; 800 446 5037 fax 612 943 6818

SUBJECTS
Boot Failure CPU #3, 940524
Keyboard failing, 940505
7x103,psx  OS2 crash, apr pj09814
CPU #3, Rod, RMA K4F0083, SN #059857

0706 -    ..
0707 - Summary/Objective
0708 -
070801 - Follow up ref SDS 24 0000, ref SDS 23 0001.
070802 -
070803 - When do we get new keyboard?
070804 -
070805 -
070806 -
0709 -
0710 -
0711 - Discussion
0712 -
071201 - Talked to Jim Paterson.  His records show the keyboard was shipped on
071202 - 940907.  Should get it next week.
071203 -
071204 -
071205 -
071206 -
0713 -
0714 -
0715 - 1923 received replacement
0716 -
071601 - We got this in the package room.  Millie brought it up after work.
071602 -
071603 - Testing indicates it is okay.
071604 -
071605 -
071606 -
0717 -

SUBJECTS
Notebook Computer
Keyboard adapter
Toshiba Notebook Computer
Incompatible w Omni Keyboard

1107 -
110701 - How do we get Omni Key 102, to respond to keyboard adapter for Toshiba
110702 - 4400c as the AST keyboard does, per ref SDS 25 line 55.
110703 -
110704 - Jim will investigate.  He put me on hold.
110705 -
110706 -    Jim came back on line and said the Northgate Omni Keyboard cannot
110707 -    work with the Toshiba notebook computer.
110708 -
110709 -    I asked to talk to his boss.  Jim asked me to talk to Brian Murphy
110710 -    who is another sales person, who Jim feels has the expertise to
110711 -    discuss this matter.
110712 -
110713 -
110714 - Brian Murphy
110715 -
110716 -     Brian said it is a power problem.
110717 -
110718 -         I advised the keyboard adapter for the Toshiba includes an
110719 -         external power supply.
110720 -
110721 -     He is actually a marketing person.  He says there is a documented
110722 -     incompatibility between Omni Keyboards and the Toshiba Notebook
110723 -     computers.
110724 -
110725 - Brian transferred me to a technical person.
110726 -
110727 -
110728 -
110729 -
1108 -
1109 -
1110 - 1554 talked to Bob Cybert
1111 -
111101 - Bob said some Omni Keyboards will work with the Toshiba Notebook
111102 - computer, if you use a phone type connector.  He did not know what
111103 - this is or how to get it.
111104 -
111105 - Bob will do further research and call on Monday.
111106 -
111107 -
111108 -
111109 -
1112 -