CONTACTS 
0201 - SM-ALC/BC McClellan AFB            916 643 2819 or 5070
020101 - Mr. Henry Goswick

SUBJECTS
Time - Too Busy Being Busy
Information Highway
Pandora's Box, Information Highway
Leadership & Technology, Paradoxical - Each
Obstacles to Leadership, Ovecoming
Time Not Enough to Read and Write
Time Not Enough to Think about Communication Metrics

1509 -    ..
1510 - Summary/Objective
1511 -
151101 - Made a contact at McClellan AFB SBA.  Submitted SDS information.
151102 -
151103 - This person has experience trying to use computers for management
151104 - support, and so should relate well to SDS functionality and
151105 - integration.
151106 -
151107 -
151108 - Follow Up
151109 -
151110 - Scheduled call in a week for views and to arrange demonstration.
151111 -
151112 - Sent ref DIT 1 0000, ref DIT 2 0000 and the document in the file at
151113 - ref DIT 3 0000, to confirm, with ref OF 3 0000, and ref OF 2 0000.
151114 - Included this record to show one form of SDS information.
151115 -
1512 -
1513 -
1514 - 1001 Called USAF - Kathy Anderson          916 643 0203
1515 -
151501 - Following up telecon with Scott Williams, ref SDS 1 line 074601, and
151502 - ref DIP 1 0000.
151503 -
151504 -    The people answer as "Commodities."  Left message with person who
151505 -    answered.  He said Kathy just stepped away from her desk.
151506 -
151507 -
151508 -
151509 -
151510 -
1516 -
1517 -
1518 - 1017 Kathy called back
1519 -
151901 - She said the SDS liturature is being routed to other Program managers,
151902 - per our discussion at ref SDS 1 line 148.  I asked if she feels the
151903 - SDS product information explains how SDS can accomplish her Program
151904 - Manager work more efficiently (i.e. with greater speed, accuracy and
151905 - better results)?
151906 -
151907 - Kathy said she has not had time to review the information on SDS and
151908 - does not expect to do so for several weeks or longer because she is
151909 - busy with various projects.  I explained that SDS is designed to
151910 - accomplish her project work more effectively.  Kathy feels this is not
151911 - a good time to consider this.
151912 -
151913 -    She suggested I contact the SBA at the base (916 643 2819 or 5070),
151914 -    and arrange to do a demonstration.  The SBA will schedule it and
151915 -    notify interested managers to attend.
151916 -
151917 -    I asked how she or another Program Manager would investigate the
151918 -    viability and applicability of new technology, like SDS.  She said
151919 -    Program Managers contact the Small Computer Technical Center for
151920 -    assistance with problems.  I asked how they would know to ask, if
151921 -    they are not aware of the capability?  Kathy feels strongly I
151922 -    should follow up with others at this time.
151923 -
151924 -
1520 -
1521 -
1522 - 1019 Called SBA at McClellen AFB          916 643 2819 or 5070
1523 -   ..
152301 - Talked to Henry Goswick
152302 -
152303 -    Henry said the Small Computer Technical Center was discontinued
152304 -    over a year ago, with respect to pre-purchase evaluations.
152305 -
152306 -         He said the range of products and the rapidity of product
152307 -         changes in the market got too big for a centralized group to
152308 -         be effective.
152309 -
152310 -         The Base has developed software standards with respect to
152311 -         providing post purchase support.  Everything must be Windows
152312 -         applicable.  They have a short list of products the base
152313 -         will support.
152314 -
152315 -
152316 -    Program Managers Initiate Demos
152317 -
152318 -    Henry needs a request from Kathy or someone who wants to see SDS,
152319 -    in order for him to initiate a demonstration.  He has sent out
152320 -    notices of new product demos before, but this does not work very
152321 -    well.
152322 -
152323 -         Henry said Program Managers and other executives/officers
152324 -         typically initiate procurement of software they need for their
152325 -         projects based upon their assessment of cost effectiveness. If
152326 -         they need something that is not supported by the Base techni-
152327 -         cal group, they must develop expertise solely within the
152328 -         group.
152329 -
152330 -
152331 -
1524 -

SUBJECTS
Automated Management, Automation, Implementing
Difficult to Explain SDS/POIMS
Automated Integration, Disallusioned by Technology

2106 -   ..
210601 - Henry uses a PC as a regular part of his work, and has a strong
210602 - interest in automated integration, but they have had some bad
210603 - experiences.  They tried Enable and found it took too much time to
210604 - train users relative to the value of the work accomplished by the
210605 - program.
210606 -
210607 -        [See follow up at ref SDS 3 0000.]
210608 -
210609 -     We discussed the challenge of making automation effective for
210610 -     managers is discovering that the target of integration must be
210611 -     "management" tasks rather than software capability like
210612 -     wordprocessing, spreadsheets and data base.
210613 -
210614 -        [Related to "Taking Quantum Leap" theme per ref SDS 4 6943.]
210615 -
210616 -
210617 -     Explaining SDS
210618 -
210619 -     I explained the idea of investing intellectual capital.
210620 -
210621 -     Henry feels this is similar to PIM technology.  I briefly
210622 -     distinguished PIM from POIMS, the technology used by SDS.
210623 -
210624 -         The idea that computers can be applied to lift fundamental
210625 -         capacity to think, remember and communicate, is at once
210626 -         attractive to everyone, disturbing to those fearful of being
210627 -         left behind, and frustrating to those who have tried
210628 -         unsuccessfully to automate management work.
210629 -
210630 -         We discussed the problems of program scope and data base
210631 -         security.
210632 -
210633 -
210634 -     Since he has given these matters a good deal of thought and
210635 -     effort in his own management practice, I asked if he would
210636 -     evaluate SDS.  He agreed, and suggested the following groups
210637 -     would be interested in POIMS and SDS:
210638 -
210639 -               Paperless Office Project       643 3445
210640 -               Gary Perdue
210641 -               Jim Liscomb
210642 -
210643 -
210644 -               System Architecture         643 3445
210645 -               Gary Wayman
210646 -               Bruce Webb
210647 -
210648 -
210649 -
210650 - He asked me to send him information on SDS to:
210651 -
210652 -                  SM-ALC/BC
210653 -                  Henry Goswick
210654 -                  5111 Roberts Avenue Suite #5
210655 -                  McClellan, AFB   CA  95652-1326
210656 -
210657 -
210658 -
2107 -
2108 -
2109 - 1109 called Kathy back
2110 -
211001 - Thanked her for the lead to talk to Henry.
211002 -
211003 -    Sent her ref DIT 2 0000, for assisting in contacting Henry and
211004 -    Gary.
211005 -
211006 -
211007 -
2111 -
2112 -
2113 - 1141 Paperless Office group            916 643 3445
2114 -
211401 - Explained SDS to Gary, and he requested information be sent to:
211402 -
211403 -
211404 -                     Gary Perdue
211405 -                     652nd CCSG/SCCB
211406 -                     McClellan AFB, CA  95652
211407 -
211408 -
211409 -    Sent ref DIT 3 0000, with same stuff sent to Henry, so they can
211410 -    collaborate on a subject of common interest.
211411 -
211412 -    Did not send copy of letter to Kathy, because Gary can see the
211413 -    origin of this matter from this SDS record attached to his letter.
211414 -
211415 -