THE WELCH COMPANY
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S U M M A R Y
DIARY: February 4, 1993 03:44 PM Thursday;
Review recent notices from Cal Tech on programs with SDS functionality.
2...Activity Based Costing (ABC)
....ABC & SDS
....Communication Critical Component of Productivity
....Concurrent Development Teams, & SDS
3...TQM & Reengineering
4...SDS & POIMS
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0201 - Cal Tech 818 356 4041 fax 795 7174
020101 - Mr. Gaylord E. Nichols, Jr.; Director; Industrial Relations Center 1-90
Send product information, requesting give demo.
Cal Tech PM Seminar, 920924
Research Application to Market,
Correlation to accepted practice and concepts, 910817
0709 - ..
0710 - Summary/Objective
071101 - Received ref DRT 1 - 4, from Cal Tech advising of further seminars
071102 - Executives and Senior Managers. Analysis indicates continuing inter-
071103 - est at Cal Tech for POIMS technology.
0714 - Analysis
071501 - I think Cal Tech is trying with these seminars to find alternative
071502 - income to replace the reduced budgets for the space program. Their
071503 - focus has become market oriented rather than to generate better ideas.
071506 - Activity Based Costing (ABC)
071508 - Gaylord says in ref DRT 1, that this two day course will present the
071509 - following:
071511 - Manufacturing excellence, continuous process improvement, com-
071512 - petitive advantage.
071514 - A very important element in achieving these objectives is accu-
071515 - rate and meaningful cost information that enables managers to
071516 - trace costs for each product line, make informed decisions and
071517 - improve their company's operations.
071519 - Activity Based Costing proposes a new accounting framework
071520 - driven by the need to identify and eliminate non-value added
071521 - activities, identify waste as a component of cost and promote
071522 - cost effective integration of activities across organizational
071523 - units. This system allows managers to link planning and con-
071524 - trol, increase flexibility and improve decision support.
071527 - ABC & SDS
071529 - Cal Tech's ABC program is a small part of POIMS which links person-
071530 - al activity with organizational objectives. SDS does ABC through
071531 - its unique Control Field combining hierarchical with relational data
071532 - base technology.
071534 - The biggest uncontrollable cost today is management. SDS helps
071535 - managers become part of the solution, rather than the problem.
071537 - The SDS Control Field enables managers to capture their cost for
071538 - decisions and all other activity. Decision support is improved by
071539 - the process of capturing the record and the ability to retrieve the
071540 - relevant aspects when needed instantly; plus, the linkage of plan-
071541 - ning tasks with cost accounts, and the other SDS data base struc-
071542 - ture (e.g. Subjects, Contacts, Employees, Files, Documents, prior
071543 - related events).
Management productivity & Teamwork
TQM Objectives, 930204
Leadership & Change, 930119
171101 - This program seems to be a TQM, Deming seminar on improving management
171102 - productivity through teamwork. Ref DRT 2 from Gaylord, presents a 2
171103 - day program on:
171105 - Concurrent Development Teams: Architecture and Implementation
171108 - The program is described as:
171110 - "Better, faster, cheaper." There are many prescriptions for
171111 - creating better, more timely products and services at lower
171112 - cost.
171114 - The key step is the organizational transition to a concurrent
171115 - development or multi-functional team environment. It involves a
171116 - different organizational architecture and will impact current
171117 - functional organization elements. It requires new leadership
171118 - and direction by management, changes in the processes by which
171119 - work is conducted, and affects traditional thinking on rela-
171120 - tionships between functional groups.
171122 - ... learn the advantages of strengthening your company's team
171123 - building environment. ...how a team environment is structured,
171124 - implemented, and maintained. ...team leadership, shared
171125 - vision, cross functional exchange, and gaining commitment will
171126 - he addressed.
171128 - ..
171129 - Communication Critical Component of Productivity
171130 - Concurrent Development Teams, & SDS
171132 - Difficulties in improving productivity through TQM are described in
171133 - the Prodigy dialogs, see ref OF 1 line 13, ref OF 1 line 41.
171135 - Cooperation (teamwork) is impeded by the inherent conflict between
171136 - people of equal stature and/or intellect. Ego and diverse experi-
171137 - ence render communication competitive and elusive. Much of this
171138 - conflict arises from direct contact, i.e. phone calls, meetings and
171139 - discussion. SDS solves this by permitting communication through
171140 - its data base so the focus is on the work rather than personali-
171141 - ties. It improves creativity by forcing managers to test their
171142 - understanding of events and ideas flowing therefrom, through
171143 - writing. This is far superior to conversation, which dominates and
171144 - so evicerates most approaches to TQM. Additionally, SDS provides
171145 - information quickly and accurately so the burdens of increased
171146 - communication can be assimilated by team members.
Cal Tech PM Seminar, 920924
Management productivity & Teamwork
Discovery; Subject Index
Automated Integration applying SDS/POIMS
Reengineer Project Management
241101 - This 2 day program deals with the concept of POIMS in its broadest
241102 - sense. It is described by ref DRT 4 from Gaylord, as follows:
241104 - STRATEGIC INFORMATION SYSTEMS
241105 - Linking Corporate Strategies, Business Process Engineering
241106 - and Information Technology
241108 - ...these systems ... enhance the competitive position of the
241109 - entire business. ...Executives must become more involved with
241110 - the key decisions bearing on the development and use of infor-
241111 - mation systems and must provide a closer coupling of those
241112 - systems with the strategic direction of the enterprise.
241114 - This two-day executive program focuses on the information
241115 - technologies that will help your organization achieve a
241116 - competitive advantage in the decade to come. It will provide a
241117 - framework for integrating information systems with business
241118 - strategy and process development. The program will examine the
241119 - enabling technologies that are emerging and will give you a
241120 - better perspective on managing the implementation of strategic
241121 - information systems.
241124 - TQM & Reengineering
241126 - I have assigned TQM to this record because better information systems
241127 - are aimed at improving management work practices. This language also
241128 - underlays related "reengineering" concepts of improving work flow
241129 - using automation, that is used to justify downsizing, i.e., using
241130 - automated systems to replace managers. It is attractive to executives
241131 - who need a rationale and cover for reducing the management force, ref
241132 - SDS 6 line 146.
241134 - [Distinctions between TQM and Reengineering were later developed in
241135 - an article reviewed at ref SDS 6 line 86.]
241138 - SDS & POIMS
241140 - The seminar supports the rationale of "automated integration"
241141 - formulated in POIMS technology, except it seems to overlook three key
241142 - points:
241144 - 1. The most productive way for executives to shape the
241145 - direction of information systems, is to use an advanced
241146 - system to improve their own personal productivity.
241148 - 2. "Information" systems is too narrow for the scope of
241149 - automated integration contemplated by this course.
241150 - "Intellectual Capital" covering information and ideas
241151 - encapsules the objective needed to improve management
241152 - productivity.
241154 - 3. POIMS is the key to accomplishing the objectives of the
241155 - other two seminars on cost control (ABC) offered at ref
241156 - DRT 1, and better coordination (TQM, or Concurrent
241157 - Development Teams), offered at ref DRT 2. Only by
241158 - automating the process of investing intellectual capital,
241159 - can the other two goals be meaningfully accomplished.
241162 - Subject Index
241164 - Executives, as the most responsible, experienced talent in
241165 - the organization, must directly assist in developing links
241166 - between automated systems and organizational objectives. This
241167 - means they must help create the Subject Index.
241170 - Discovery
241172 - How does Cal Tech acomodate the disturbing trend by many
241173 - managements toward eliminating information in order to avoid
241174 - a perceived threat of legal discovery? This was discussed
241175 - with Frank Shultz ref SDS 1 line 071398, and ref SDS 1 line
241176 - 071615.
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